OZ Toner Reviews 

163
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

After researching I was happy to find a retailer that offers what seems to be a printer that is a cut above the rest i.e. known retailers. This printer was then also discounted to be the best price... See more

Rated 5 out of 5 stars

Product was available as advised. Pick up instructions were clear. There was no delay in collecting item at Pick up.

Rated 5 out of 5 stars

I recently needed to replace an old printer due to a maintenace issue, and as I'd just spent $160 on new ink cartridges tried to buy a similar model. I google searched and found that Oztoner had the s... See more

Rated 1 out of 5 stars

Company offered "deal" for $10 off and Free shipping. Still charged me for shipping and refused to honour shipping discount. Followed up with company three times, they weren't even reading emails or p... See more

Company replied


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4.3

Excellent

TrustScore 4.5 out of 5

163 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(163)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor communication and slow delivery.

Paid for the printer over 2 weeks ago. Have not received it and no notification as to when I will receive it.

2 July 2023
OZ Toner logo

Reply from OZ Toner

Hi Guy, it looks like Australia Post might have tried to deliver your parcel on 6/7 and after that it was transferred to the post office to await collection. We hope you have now received your parcel in good condition. We apologize for the inconvenience caused by the delay.

Rated 5 out of 5 stars

Great follow up

Oztoner made repeated phone calls to verify our unusual address to get on contact to make sure our cartridges got delivered promptly. Very friendly staff member and very helpful

5 June 2023
Rated 4 out of 5 stars

Great price and quick service

Oztoner had the best price for the toner cartridges I needed; they were local to me so a quick pickup was arranged. Everything was ready as promised. Thanks!

4 June 2023
Rated 1 out of 5 stars
OZ Toner logo

Reply from OZ Toner

Hi Flynn, we have investigated your consignment with Australia Post and they confirmed that your parcel was delivered on 21/6. We hope that you have now received the items in good condition. We apologize for any inconvenience caused by the delay.

Rated 5 out of 5 stars

Peter

Peter. He called me. We spoke. I told him what I need and he gave me options.
Simple.

1 May 2023
Rated 3 out of 5 stars

I thought I had ordered a Lexmark CX431…

I thought I had ordered a Lexmark CX431 ADW, which I understood to have print, copy and scan capacities.
The printer I have taken deliver of states on the invoice to be a MC3326adwe.
I did not discover this until I had set it up and done some test printing.

25 April 2023

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