OUTLAWS. Amsterdam Reviews 

3,148
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the products, often noting they look even better in person. Many highlight the excellent customer service, with quick responses and helpful assistance for inquiries and order changes. The ordering process is frequently described as smooth, with efficient dispatch and well-packaged deliveries. However, some customers noted occasional issues with product sizing, finding items either too tight or smaller than expected. While delivery is generally quick, a few experienced longer transit times or problems with couriers and package drop-off. A small number of reviewers also had concerns about product quality, describing some items as cheaply produced.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, unique designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the ordering... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the quick response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands... See more

Company replied

Rated 5 out of 5 stars

Great quality item, amazing follow up by the team and quick replies to emails if have a problem or query. Order was packed and dispatched next day. Came within 6 days which is great considerin... See more

Company replied

Rated 5 out of 5 stars

I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a fa... See more

Company replied

Rated 5 out of 5 stars

The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,148)

1,385 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was great but evri wasnt…

The experience was great but evri wasnt to no fault of outlaws bit they followed up excellently and now in waiting for my ring to arrive and im so excited

11 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Connor, Hearing that the crew stepped up with excellent follow-up after the courier hiccup is a massive win.

Logistics outside our doors can be unpredictable, so knowing the team had your back and kept things moving forward means everything. The excitement is highly infectious.

We are tracking that ring closely to make sure it lands safely in your hands soon.

Rated 5 out of 5 stars

Fantastic ring

Fantastic ring . Very fast delivery

11 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Martin, Stoked to hear you are loving the new ring and that the delivery was lightning fast.

Knowing that the piece and the logistics hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear and moving it quickly, so your feedback means everything.

Enjoy rocking it.

Rated 5 out of 5 stars

Very fast reply and solution oriented…

Very fast reply and solution oriented furthermore I bought the wrong sizes and I was navigated how to easily exchange them.

10 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Marco, Hearing that the crew took care of you with quick, solution oriented support is a massive win.

Sizing mix ups happen all the time, so knowing the team navigated you through the exchange process smoothly means everything.

We look forward to getting the right fit in your hands.

Rated 5 out of 5 stars

What made my experience great is of how…

What made my experience great is of how helpful and understanding the company is and the pieces are always fantastic.

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Daniel, Hearing that we keep hitting the mark for you is a massive win for the crew.

We pour a lot of energy into making sure everyone feels truly backed up and valued, so your words mean everything to the team.

Enjoy rocking the gear.

Rated 5 out of 5 stars

Nice piece

Nice piece , well beyond mi expectation.

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Nancy, Hearing that the gear completely blew you away is a massive win for the crew.

We pour a lot of energy into crafting premium pieces, so knowing we raised the bar for you means everything to the team.

Enjoy rocking it.

Rated 5 out of 5 stars

Great merch

Great merch, clean website and fast delivery

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Alex, Hearing that your entire experience from browsing to unboxing was seamless is a massive win for the crew.

The team pours a lot of energy into dialing in the digital storefront and keeping logistics moving fast, so knowing we hit the mark means everything.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

This is the 2nd time off ordering from…

This is the 2nd time off ordering from Outlaws Amsterdam and not let down again, the service from start to receiving my goods brilliant and the goods themselves fantastic, well made total quality.
Would highly recommend

29 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Nick, Stoked to welcome you back for round two.

Knowing that the seamless service and the premium quality of the gear lived up to expectations again is a massive win for the crew. We pour a lot of energy into making sure every single order hits the mark, so hearing that we kept the streak alive means everything.

Rated 5 out of 5 stars

This is what customer service looks like.

Very satisfied in every respect. After I placed the order, the goods arrived at my home within three days. The chains with pendants were top-notch—excellent value for money. I did return a few items, and unfortunately, the return process via DHL ran into issues; however, the Outlaw team supported and assisted me throughout the entire process. Simply great. I have nothing but positive things to say about Outlaw across the board. Keep up the good work!

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hugo, Hearing that everything from the three day delivery to the top-notch quality of the chains and pendants hit the mark is a massive win for the crew.

We pour a lot of energy into making sure the value is excellent, but knowing the team was able to back you up and handle the DHL shipping chaos smoothly means everything.

We appreciate you highlighting the team's support through that process.

Keep up the incredible support.

Rated 5 out of 5 stars

So stoked with my together forever…

So stoked with my together forever piece! Amazing quality, super solid, awesome design and detail! Delivery was great, packaging was perfect and communication was on point!
Won’t be the last thing I buy from these legends that’s for sure! Will be a long time customer 👌🏻

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Michael, Stoked to hear you are loving the Together Forever piece.

Knowing that the premium quality, solid weight, and sharp design details hit the mark is a massive win for the crew. We pour a lot of energy into making sure everything from the communication to the packaging is dialed in perfectly, so hearing that the entire experience was seamless means everything.

Welcome to the family for the long haul.

Rated 5 out of 5 stars

Very easy to work with and responded…

Very easy to work with and responded very quickly. Good quality products as well.

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Dominick, Hearing that the communication was completely effortless and that the team moved quickly to take care of you is a massive win for the crew.

We pour a lot of energy into keeping our service sharp and delivering premium quality gear, so knowing we hit the mark means everything.

Enjoy rocking your new pieces.

Rated 5 out of 5 stars

The jewelry is excellent

The jewelry is excellent, ordering was easy with fast shipping. The only complaint I have is in order to track your order you have to download an app.

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

George, Stoked to hear you are loving the excellent quality and that the ordering and fast shipping hit the mark.

We really appreciate the honest feedback regarding the tracking process. We want keeping tabs on your delivery to be as effortless as possible, so knowing that being prompted to download an app felt like an extra hurdle gives the crew great insight into how we can improve the post-purchase experience.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

The piece is great love it

The piece is great love it! I like the design, the weight and the look when it’s around my neck, perfect length. I only have one very small complaint and that is the clasp! It’s too small, the piece is very manly wich is great but clasp is dainty… it’s seems out of place in the total design of the medallion and chain. And this would be the same for me if I were to take the medallion off, I would view the clasp as being to small/dainty. But other than that between the piece and the customer service, I had to rate it worthy of a five (5) star review!
Thanks Jack!

19 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Leonard, Stoked to hear you are loving the overall design, weight, and perfect length around your neck.

We really appreciate the honest feedback regarding the clasp size. Hearing that it feels a bit too dainty compared to the bold, manly design of the medallion and chain gives the crew great insight for future design tweaks.

Knowing that the gear and the service still earned a full five stars means the world to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

I would highly recommend outlaws.

The quality of the items I have ordered are superb.
The items are well packaged and they come with a pouch to keep them in.
I would highly recommend outlaws.

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

David, Hearing that you are impressed with the superb quality and the premium packaging is a massive win for the crew.

We pour a lot of energy into the details, so knowing you appreciate the custom pouch to keep your gear safe means everything to the team.

Rated 5 out of 5 stars

Customer service is on point!

I accidentally ordered the wrong size ring and not only did Outlaws give me options but they responded so fast. My new ring is already on its way. Stay awesome guys, your customer service is on point and I will totally be ordering again. ☺️

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Ranjit, Sizing mix-ups happen, so the team always strives to move fast and make the swap completely effortless. Knowing we got your new ring sorted and on its way to you so quickly is a massive win for the crew.

We appreciate the love for the customer service and look forward to helping you build out your collection in the future.

Stay awesome.

Rated 5 out of 5 stars

Excellent signature ring (Gold-onyx).

Excellent signature ring (Gold-onyx).
Quality is first class, would definately buy again

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Andy, Hearing that you love the first-class quality of the Gold Onyx Signature ring is a massive win for the crew.

We pour a lot of energy into making sure every piece looks sharp and feels premium, so knowing it hit the mark means everything to the team.

We look forward to welcoming you back for your next piece.

Rated 5 out of 5 stars

Quality

Prompt delivery. Great and quality item

21 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Simon, Hearing that the gear landed promptly and that you love the quality is a massive win for the crew.

We pour a lot of energy into keeping shipping efficient and our products premium, so knowing we hit the mark means everything to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Easy to shop

Easy to shop, quality and price was very good too.

2 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Tord, Hearing that the shopping experience was effortless and that you are impressed with both the quality and the price point is a massive win for the crew.

We pour a lot of energy into keeping our process smooth and delivering premium gear with real value, so knowing we hit the mark means everything to the team.

Enjoy rocking your new pieces.

Rated 5 out of 5 stars

Great quality product

Quality product exactly as described and delivered in time specified.

19 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Simon, Hearing that the gear is exactly as described and landed right on time is a massive win for the crew.

We pour a lot of energy into keeping things accurate, premium, and efficient, so knowing we hit the mark means everything.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Absolutely stellar customer service…

Absolutely stellar customer service from Sam. Ordered a wrong size and arranged a return, had an absolute nightmare with the shipping company so decided to cancel the return, Sam then kindly gave me a green return with a discount code for a new piece which has now been ordered and is on the way. 10/10 will definitely be buying more pieces from here!

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Liberty, Shouting out Sam for holding it down and turning a major headache into a total win.

Taking care of the community is everything to the team, so knowing you felt backed through the chaos means the world.

Stoked to hear the replacement is heading your way.

Rated 5 out of 5 stars

I was sceptical but ……..

I was sceptical but can absolutely recommend. Delivery was great and I love my piece.

4 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Turning skepticism into a total win is the ultimate compliment for the crew.

We appreciate you taking a chance on us, and knowing everything from the shipping to the gear hit the mark means everything.

Enjoy rocking your new piece.

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