For one reason or another, I was made a member of Outdoorshop without my consent. I never signed up myself; Outdoorshop claims I did, but that is 100% incorrect. I suspect this happened via a fake lin... See more
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See what reviewers are saying
Outdoor shop have corrected the issues i required fast. Even tho i never signed up for a contract to this company it was suscribed through a link to another site. However i never signed up for this si... See more
After unwittingly signing up to this "club" I ended up paying 5 monthly payments of approximately £6.70 before cancelling the monthly payments. This bought me 40 credits for their online store. I hav... See more
Company replied
I was happy after "long fight" to able to close my account! They just taken money from my account, even without ordering, shopping!!!!!! The members of staff on the chat was really helpful (I had t... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast response.
Excellent service
Excellent service, I've been satisfied with the product.
It as been easy to reach the support.
The service is nice and the agent is…
The service is nice and the agent is kind.
Helpful assistance
Helpful assistance. I appreciate the immediate response and hope that the proporsed action could be implemented well at the said date
Claire is in touch and helping to…
Claire is in touch and helping to resolve the issue.
Thankyou for your assistance today you…
Thankyou for your assistance today you dealt with my queries very efficiently
Jeremy assisted resolve my issue
Jeremy assisted resolve my issue. Thank you.
Fraudulent website
Fraudulent website that charge your credit card without permission.
Aviod at all costs and report them.
Following the guidelines
I am simply following the guidelines of this business in order to get the cancellation of my subscription, which is my prerogative and at the same time confirm that the issue was addressed immediately by Alero.
thank you
first of all, thank you for your interest, jamal, it will be enough for you to help with this thank you
TOTAL SCAM
TOTAL SCAM! AVOID AT ALL COSTS! I thought I had a good deal with some pasta package. Seemed to good to be true, WAS too good to be true. Never received said package. Company says there was never such a deal on their website and claims I signed up for an account (which I never did). I made the original payment by credit card, so I had my credit card company revoke the payment. In the mean time, received emails from the company saying that they would refund me IF I left a positive review, even giving specific instructions like: "Try not to use the word 'repayment' of 'cancel subscription'. Write a short review like 'the problem was easily solved' or 'the problem was solved by Sama'" [or Raj or 'Escalation Team' or whoever]. Well, I'm not doing any of that, obviously. And if you read any positive reviews here, well... you now know why there are any positive reviews at all (going totally against TrustPilot's rule "By submitting this review, you confirm [...] you haven’t received an incentive to write it.")
This experience was great because of Elsa
This experience was great because of Elsa . She is a great woman with a great experience . I hope everybody can see her like i did. The mistake was solved by her and she will refund my money becase she is a good woman. Thank you , Elsa and enjoy your work.
It was a good idea
It was a good idea at the time but unfortunately I was not ready to continue. Bob assisted me with this.Yes
Taking money for nothing!
I was happy after "long fight" to able to close my account!
They just taken money from my account, even without ordering, shopping!!!!!!
The members of staff on the chat was really helpful (I had to contact them twice) I really hope I closed the story with them and no more headache.
Thank you for you understanding & the…
Thank you for you understanding & your help to rectify this issue is much appreciated
Not sure how I signed up for membership…
Not sure how I signed up for membership in the first place but having had a chat with Myka it’s been resolved. She was very efficient and I’m happy with the outcome. Good service.
The assistants are very kind
The assistants are very kind
But I'll see if they're trustworthy
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