Outdoorshop Reviews 

330
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 4 out of 5 stars

For one reason or another, I was made a member of Outdoorshop without my consent. I never signed up myself; Outdoorshop claims I did, but that is 100% incorrect. I suspect this happened via a fake lin... See more

Rated 4 out of 5 stars

Outdoor shop have corrected the issues i required fast. Even tho i never signed up for a contract to this company it was suscribed through a link to another site. However i never signed up for this si... See more

Rated 4 out of 5 stars

After unwittingly signing up to this "club" I ended up paying 5 monthly payments of approximately £6.70 before cancelling the monthly payments. This bought me 40 credits for their online store. I hav... See more

Company replied

Rated 5 out of 5 stars

I was happy after "long fight" to able to close my account! They just taken money from my account, even without ordering, shopping!!!!!! The members of staff on the chat was really helpful (I had t... See more


Contact info

3.9

Great

TrustScore 4 out of 5

330 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(330)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Following the guidelines

I am simply following the guidelines of this business in order to get the cancellation of my subscription, which is my prerogative and at the same time confirm that the issue was addressed immediately by Alero.

26 January 2025
Unprompted review
Rated 5 out of 5 stars

thank you

first of all, thank you for your interest, jamal, it will be enough for you to help with this thank you

24 January 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM! AVOID AT ALL COSTS! I thought I had a good deal with some pasta package. Seemed to good to be true, WAS too good to be true. Never received said package. Company says there was never such a deal on their website and claims I signed up for an account (which I never did). I made the original payment by credit card, so I had my credit card company revoke the payment. In the mean time, received emails from the company saying that they would refund me IF I left a positive review, even giving specific instructions like: "Try not to use the word 'repayment' of 'cancel subscription'. Write a short review like 'the problem was easily solved' or 'the problem was solved by Sama'" [or Raj or 'Escalation Team' or whoever]. Well, I'm not doing any of that, obviously. And if you read any positive reviews here, well... you now know why there are any positive reviews at all (going totally against TrustPilot's rule "By submitting this review, you confirm [...] you haven’t received an incentive to write it.")

23 January 2025
Unprompted review
Rated 5 out of 5 stars

This experience was great because of Elsa

This experience was great because of Elsa . She is a great woman with a great experience . I hope everybody can see her like i did. The mistake was solved by her and she will refund my money becase she is a good woman. Thank you , Elsa and enjoy your work.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Taking money for nothing!

I was happy after "long fight" to able to close my account!
They just taken money from my account, even without ordering, shopping!!!!!!
The members of staff on the chat was really helpful (I had to contact them twice) I really hope I closed the story with them and no more headache.

18 January 2025
Unprompted review

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