Orchardhomesurveys Reviews 

100
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally smooth booking process and mention that staff members consistently go above and beyond to provide outstanding support from start to finish. People deeply appreciate the careful attention to detail and the personalized communication offered by the surveyors during every single stage of the evaluation. A few other people also felt that the thorough property assessments and the prompt telephone debriefs received right after the inspection were extremely valuable. Reviewers consistently note that receiving comprehensive written reports quickly makes the entire home-buying process completely stress-free, efficient, and deeply reliable for everyone involved.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional process from... See more

Staff

Users describe positive interactions with staff, highlighting helpful and friendly communication throughout... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication and helpfulness... See more

Response time

Customers report great satisfaction with response times and fast appointment scheduling. Reviewers frequently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear, concise RICS homebuyer report. Excellent price. Easy to book with friendly helpful staff. Chris followed up with phone call on day of survey with any important issues he had highlighted befor... See more

Company replied

Rated 5 out of 5 stars

I’m so pleased with the service provided! The whole process was really easy to arrange online, Chris was super helpful and really thorough in his findings. After completing the survey, he called me st... See more

Company replied

Rated 5 out of 5 stars

I spent quite some time searching for a surveyor to carry out the most important purchase of my life. After reading very positive reviews on Orchard I decided to give them a call. I found them very he... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Chris at Orchard Home surveys. Keeping us up to date on his progress and a very valuable telephone call on the day of the survey after he had completed his task. The written sur... See more

Company replied


Company details

  1. Real Estate Surveyor

Written by the company

Orchard Home Surveys are proud to be your trusted ally in the property purchase process across Bedfordshire and beyond. The primary objective of our site is to provide you with the information and insights you need to make an informed and confident decision when purchasing a home. At Orchard Home Surveys, you will receive exemplary service at a reasonable price. We don't believe that quality has to be expensive. By being independent from estate agents, letting agencies, and lenders, we can provide you with an unbiased, quality survey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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No recent history of asking for reviews

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4.9

All reviews

(100)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Orchard Home surveys were professional…

Orchard Home surveys were professional from start to finish. The finished survey was concise and informative. Many thanks

25 April 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the review Jacqui, we really appreciate it and are glad we could help you with your homebuying journey.

Rated 5 out of 5 stars

Would recommend 100% !

Very good experience with Orchard Home Survey. Great communication throughout the process and friendly/ comprehensive report. Thank you Chris !

22 April 2025
Unprompted review
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Reply from Orchardhomesurveys

No problem Marion, glad we could help.

Rated 5 out of 5 stars

Prompt service and instant telephone…

Prompt service and instant telephone feedback from Chris. Well laid out user friendly report. Would highly recommend.

11 April 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the kind words and the feedback June. Best of luck with the rest of the homebuying process.

Rated 5 out of 5 stars

I would highly recommend Orchard Home Surveys.

Chris was highly responsive to my initial inquiry, ensuring prompt communication throughout the process. The survey conducted was exceptionally detailed and Chris followed up with a call to explain the findings and address all my questions.

26 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feedback John, it is greatly appreciated. Best of luck with the move.

Rated 5 out of 5 stars

Excellent service and very speedy

Excellent service and very speedy!

It took just under two weeks from payment to survey received and we couldn’t have been more impressed. As First Time Buyers we were a bit overwhelmed with the process and jargon, but Chris took the time to explain the meaning of sections within the survey which was greatly appreciated!

Thanks again!

21 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the feedback, I'm glad we were able to take a little bit of the stress and confusion out of the overall process for you. Best of luck in your new home.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, professional and very speedy. Kept me informed, and happy to assist with any questions.
Thank you Chris.

24 March 2025
Unprompted review
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Reply from Orchardhomesurveys

No problem Ally, happy to help. I hope your exchange and completion went smoothly.

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Easy to book and pay.
Survey booked in within a few days.
I was called on the day of the survey with the main points of the report and then a full report sent out within 3 days of being carried out.

When I had a question about something I called and got an answer straight away. Overall very helpful and would use again.

28 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great feeback Hayley, I'm glad were were able to help.

Rated 5 out of 5 stars

Trustworthy company

Trustworthy company
I havn’t needed to contact a surveyors for many years. Initial telephone call and I was met by a really friendly voice, very helpful, great advice and I was informed about what would happen next. Everything that was said would happen happened and very promptly.

7 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the feedback Sarah, I'm glad we were able to help you along without adding any stress to your homebuying journey.

Rated 5 out of 5 stars

Fantastic communication

Fantastic communication, we had a tight deadline to meet they were out within a week of sending the initial enquiry, we then had a phonecall the same day with an overview of what was looked out. The report came through 3 working days after the inspection. Would definitely recommend!

13 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the feedback Leannda, I hope you could exchange on the day.

Rated 5 out of 5 stars

5⭐️ - would highly recommend.

Chris and his team demonstrated professionalism and approachability throughout the process. The report was of exceptional quality, and he provided a thorough explanation of all findings. I highly recommend their services and would not hesitate to utilise them again in the future.

12 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for your comments Nick, they are greatly appreciated. Best of luck with readjusting to the UK!

Rated 5 out of 5 stars

Great communication

Great communication, fast and efficient service. Report came back super quick and was extremely detailed. We would highly recommend.

4 March 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks Diane, glad we could help.

Rated 5 out of 5 stars

Good service with a thorough report

Good service with a thorough report. Chris phoned on the day of the survey to talk us through the stand out points which was very helpful and he remained available for questions afterwards.

28 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the feedback, it is greatly appreciated. Glad we were able to help with your purchase.

Rated 5 out of 5 stars

Quick and Efficient

We found Orchard Hone Surveys and they were really efficient. Within 1 week, we had booked their services, they had completed the survey and provided initial feedback over the phone, and provided a very comprehensive written report. Great job and highlighted areas to look at in our new home.

20 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for your kind feedback Sophie, I hope you enjoy your new home.

Rated 5 out of 5 stars

All round excellent service

All round excellent service
Courtesy call before survey
Survey carried out and completed really quickly
First class service

19 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for your feedback Daryl, it is greatly appreciated. Good luck with the renovation.

Rated 5 out of 5 stars

Great service

Great service, both Chris and Vicki were very helpful and personable. Very quick turnaround in actioning the survey. Report was comprehensive and concise identifying issues we missed with the house which was an extreme help. Definitely would use again. Great experience. Thanks.

14 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the feedback, I'm glad our service has helped you with your homebuying process.

Rated 5 out of 5 stars

Great customer service

Very quick, efficient and thorough. This is our first home and we were not sure what to expect when booking a survey
Having heard many horror stories we couldn't be more impressed with Orchard. Everyone we have had contact with has been nothing but helpful explaining everything int.erms we understand.

4 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for your review Leigh-ann, it was a pleasure to help you step onto the property ladder.

Rated 5 out of 5 stars

Highly recommend this company

I am so pleased I chose Chris Tucker to survey my next property.I have moved many times but this is the first without my husband.Chris rang in the evening after the survey and explained things so clearly for me and said if I or any of my family would like to speak to him about anything he would be happy to do so.
I had 3 quotes for a level 2 survey and Orchard Home surveys were the lowest,but proved to be very professional friendly and approachable. Thank you

3 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Thank you for your kind words Jean, I'm glad we were able to help you through your latest move.

Rated 5 out of 5 stars

Really easy to arrange prompt service

Really easy to arrange prompt service. Great level of detail in the report and reasonably priced.

3 February 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the review Tim, it’s very much appreciated. Best of luck with the rest of your purchase journey.

Rated 5 out of 5 stars

Good comprehensive survey.

Our surveyor, Chris Tucker, called us early evening to confirm his visit to the property we are buying, was completed earlier that day. He summarised quite clearly the main points of the survey, highlighting no big red flags! The subsequent online report was very comprehensive, with around 54 pages to read. Very reasonable fees with this firm. Well recommended.

27 January 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the kind review Andrew, best of luck with the rest of the purchase process.

Rated 5 out of 5 stars

Home survey level 2

Chris provided an in-depth inspection for our purchase. He phoned us the same evening of the survey to explain any concerns that he had and wrote a detailed report that explained everything well! We recommend this company to anyone!

23 January 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the review Laura, it’s very much appreciated.

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