Opticians Direct Reviews 

Simple process, competitive price, delivered quickly.

Avoid, misleading status on stock availibility and order progress. 60 minutes on hold with customer services to get cut off, don't waste your time.

Purchased a pair of prescription sunglasses three years ago. The coating on one of the lenses is peeling. Would have expected longer and better quality as these were expensive.

Excellent quality and a fantastic price

I bought these sunglasses for my wife after she had tried the exact same model in a shop at the Harlequin Centre, where they were priced at around £370. I found them online at Opticians Direct for around £200, so the saving was excellent.

When they arrived, we were very pleased to see that they were identical to the pair she had tried on in the shop and fitted her perfectly. The sunglasses feel solid and very well made — you can immediately feel the quality when you hold and wear them.

Excellent product, great value for money and a very good overall shopping experience. I would definitely recommend Opticians Direct and would happily buy from them again.

Great service

Been waiting a week now for standard rayban sunglasses that we ordered. At the time we placed the order the item was in stock, logged on tonight to see that they are awaiting frames? Excuse me but you sold these as an in stock item you haven’t even been bothered to get in touch to tell us when we should expect to receive the sunglasses which are for a birthday present!
I would not recommend this company they don’t understand what customer service is.
I ordered a different pair of raybans from another company for my wife and I received them within 2day so why are you struggling!!
My wife will be getting a refund from you and we will order else where as yiu ckearky cannot be bothered!

The website was easy to navigate. Delivery was swift and I was kept updated.

Good product at good price and efficient delivery

Arrived earlier than expected package well not sure about the glasses yet as they are a gift but good price will update later about the product

An easy purchase

Good price and fast delivery and well packaged

Love the Ray Bans great price and brilliant delivery time 👍

Been waiting for sunglasses 12 days. Have tried calling but on hold for hour then got fed up waiting. Tried emailing twice to two different emails so far no response

Selection of products and range are very impressive, as is the turnaround time from oder to delivery

Ordered sunglasses 10 days ago and nothing. Tried calling, on hold for 1 hour, then cut me off.

Fast delivery service. Product exactly as advertised. Will definitely be ordering again.

Quick. As described. Great value.

I’m very happy with my experience with Opticians Direct. The glasses are very good quality and were packaged securely. They arrived safely, in perfect condition, and right on time. Great service and I would definitely recommend them!

Terrible customer service. Ordered a pair of sunglasses with a supposed 2-14 working days delivery window. After the 14 days I was told I had to wait another 2-4 weeks cause there was a delay. I then had to reach out again myself to check as I received no information from Opticians direct voluntarily.
The funniest part is that the glasses arrived over a month delayed with a mark at the front of the frame. Part of the process was quality control. Ok the phone they said they probably made the mark while tagging them with their logo. Absolutely stupid. I would never buy from them again and would NOT recommend!