OpenLoop Health Reviews 

1,195
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff, attentive technicians, and knowledgeable providers who explain scan results clearly, making the entire medical procedure exceptionally straightforward and reassuring. People also highlight the seamless scheduling process, comfortable environment during imaging, and extremely thorough reports that provide valuable health insights for future healthcare routines. Some reviewers were not happy with customer service, pointing out communication gaps, delayed responses, and overall unhelpful interactions. A few consumers experienced frustrating scheduling delays where nobody showed up on time and noted that company representatives showed no respect for scheduled appointments.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing providers and representatives as... See more

Service

Users describe positive interactions with service, highlighting that the appointment was easy to schedule and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process runs... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful representatives... See more

Product

Reviewers mention positive feedback about product, expressing satisfaction with effective medications and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall the experience was wonderful. She was great to work with and very knowledgeable. I give the experience today a 5 out of 5. However one thing to note I would give the overall experience a 2... See more

Rated 5 out of 5 stars

Prenuvo’s staff was very helpful and calming. The experience in the machine was more pleasant than expected and the mirrored autumn mountain images projected with some dreamy music in the headphones m... See more

Rated 5 out of 5 stars

I highly recommend getting a prenuvo scan. Being proactive with your health could save your life. I was able to find out areas that I need to pay close attention to prevent health concerns in my futur... See more

Rated 5 out of 5 stars

I was very happy with the whole Prenuvo experience. Everyone I worked with was very professional and did a great job. The MRI machine was not as loud as others I have experienced. I was amazed at how... See more


Company details

  1. Health Consultant

Written by the company

OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,195)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Answer to prayers and research

Answer to prayers and research: the moment of stepping into the clinic-the front desk and MRI tech were very welcoming and the clinic was beautiful. I am extremely glad I had this MRI testing done and very thankful for everyone’s attention and expertise with handling and understanding my health challenges. Dr Penington was very insightful and calming with his explanation and words of wisdom. From start to finish this has been well worth the financial investment.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

I had such an incredible experience at…

I had such an incredible experience at Prenuvo for my whole body MRI. Walking in, I was a little nervous, but the space is so calming and the staff immediately put me at ease. Everyone was warm, patient, and took the time to explain the process in a way that made me feel comfortable and cared for.

The scan itself was much easier than I expected, and I actually felt surprisingly relaxed throughout. What impressed me the most was how thorough and clear the results were—I left not only with peace of mind, but also with a much better understanding of my health.

This experience felt like such a gift to myself. It’s rare to find a place that combines advanced technology with such genuine compassion, but Prenuvo really does. I’m so grateful I did this and wouldn’t hesitate to recommend it to anyone who wants to be proactive about their health.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

The entire process was seamless

The entire process was seamless, from the medical questionnaire after booking, to the actual day of the exam in a pristine environment, all the way through results and review of the results.

I highly recommend the Prenuvo scan for anyone that’s able to afford it, while it’s not within reach of many, it’s understood by the investment made into the equipment and facility.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The nurse practitioner I spoke with was very knowledgeable. She made me feel comfortable and confident in my decision to start my weightloss journey with Claya.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

They advertise they will give meds but don’t

They advertise they will give meds for uti’s. I answered all the questions and they denied it. They have no way to talk to a doctor or customer service. I got tested at an actual clinic and do have a uti but now I’m out $52 for absolutely nothing. I emailed them and they told me to call. I call the number and it’s 100% a scam telling you they will give you a Walmart gift card! And you can’t talk to anyone. Now I have to file fraud on the company through my bank and will have to get a new debit card. Do not expect to get a prescription through this company.

5 August 2025
Unprompted review

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