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OpenLoop Health Reviews 

1,195
•
TrustScore 5 out of 5

4.8

Health Consultant
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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff, attentive technicians, and knowledgeable providers who explain scan results clearly, making the entire medical procedure exceptionally straightforward and reassuring. People also highlight the seamless scheduling process, comfortable environment during imaging, and extremely thorough reports that provide valuable health insights for future healthcare routines. Some reviewers were not happy with customer service, pointing out communication gaps, delayed responses, and overall unhelpful interactions. A few consumers experienced frustrating scheduling delays where nobody showed up on time and noted that company representatives showed no respect for scheduled appointments.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing providers and representatives as... See more

Service

Users describe positive interactions with service, highlighting that the appointment was easy to schedule and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process runs... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful representatives... See more

Product

Reviewers mention positive feedback about product, expressing satisfaction with effective medications and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall the experience was wonderful. She was great to work with and very knowledgeable. I give the experience today a 5 out of 5. However one thing to note I would give the overall experience a 2... See more

Rated 5 out of 5 stars

Prenuvo’s staff was very helpful and calming. The experience in the machine was more pleasant than expected and the mirrored autumn mountain images projected with some dreamy music in the headphones m... See more

Rated 5 out of 5 stars

I highly recommend getting a prenuvo scan. Being proactive with your health could save your life. I was able to find out areas that I need to pay close attention to prevent health concerns in my futur... See more

Rated 5 out of 5 stars

I was very happy with the whole Prenuvo experience. Everyone I worked with was very professional and did a great job. The MRI machine was not as loud as others I have experienced. I was amazed at how... See more

Company details

  1. Health Consultant

Written by the company

OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,195)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Everything went pretty smooth

Everything went pretty smooth. I was able to give some comments. I don’t know if they were heard or understood or listen to yet but I appreciate the way the website works. That’s all I can tell you.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great support

Very helpful answered all my questions made me feel very comfortable knowing I have support and I’m looking forward to starting this program

24 June 2025
Unprompted review

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