Appalling company! Terrible communication and zero cares given by this joke of a company. So pleased you have gone into administration so you can’t worm your way into vulnerable customers lives, prey... See more
On Stride Financial
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow what a dreadful company to deal with! I do not have an account with them but just wanted some generic information from them about an account one of my clients... See more
Having used this company twice, I can't fault the financial help I needed at the time, I have a poor history so expected his interest rates. Having said this, it's also helped massively on the credit... See more
I was told I chose the last working day as payment date but in March when set up because there's 30 days, I can't change to 31st. So I'm getting charged unless I send in proof. I've been on the... See more
Company details
Written by the company
On Stride Financial: Welcome to More Freedom! Personal loans up to £3,000. Borrow over 1-2 years. APR rate is 89%. As a fully licensed online lender, On Stride Financial is committed to offering personal loans to residents of the United Kingdom.
Contact info
483 Green Lanes , N134BS, London , United Kingdom
- 0800 210 0923
- social@onstride.co.uk
- onstride.co.uk
People also looked at
Great,no hassle and very easy to deal with
Easy to navigate website and very straight forward to deal with
DmUt
Nice and fast service. Approved when I needed some finances to sort myself out. Applied on Monday, get approved tuesday. Easy to cobtact by e-mail and telephone. Good service.
If you have poor credit, please read!
Onstride is advertised to appeal to people with poor credit but be warned, if you have poor credit DO NOT APPLY!
Don't be fooled by the expert's review or other user reviews. If you have poor credit, even though they promise to consider you it is all a lie.
Your application is put through an automated system which will let you know in seconds by analysing your credit history whether you are eligible. I made an application in the middle of the night and was refused in about 5 seconds without someone actually going through my application. The application process itself is simple but too general. You do not get the option of adding alternative sources of income in addition to full time employment and your outgoings are estimated. For example, if you pay £20 a month, it doesn't let you enter that amount. Instead you choose an option of £0-100 which is ridiculous considering the automated system will not be able to know which end of the spectrum you are leaning towards.
This review is purely for people with poor credit regardless of whether you are in full time employment and not riddled with debt. If you don't believe me, read all the reviews and see how many people with poor credit successfully got a loan with Onstride. I should have taken note then.
If you have good credit, then you can proceed with your application but then again, why would you need an unsecured loan at a high APR with good credit when you can get better deals elsewhere?
Terrible, Declined my application for no reason
After initially approving me subject to me sending my bank statement to them, they sent me an email at late o clock saying my loan application was declined, even though they told me on phone it was initially approved.
total waste of time, very disappointed, rude americans on phone, stay clear away from this garbage company.
Great support
Had an easy time filling out the form online. When I needed support online the customer support were very friendly and informative. Thanks again for all your help
The best loan company to do business with
I've had two loans through this company now and they have been fantastic both times.
First Class Service
Quick and easy online application, first class customer services and same day pay out!!
loan
No probs and call centre staff polite and helpful throughout. Took around 48hrs
Excellent customer care
The entire process from filling in the application to funds being cleared was excellent.make sure you have recent bank statements and payslips to hand.A big thank you to on stride, for funds.
Excellent Service
Very impressed - speedy and they keep you up-to-date throughout the process.
Great Company.
Gave me a loan when others refused, judged me not my credit score.
Excellent & Highly Recommend
Easy online application, approved within 2 days over a bank holidays weekend. Great loan rates and friendly staff would recommend to anyone rejected by the major banks.
Excatly what it says on the tin !!!!
Good rates with great communication and lets you know exactly were you are. all things made so easy by online communication.
Lifesaver!
Quick and simple. Applied in the morning and had funds in the afternoon. No fussing. Just waited for emails and responded and done. Would fully recommend.
Mostly fine
Great service after sending my info off had the money with 48 hours. Only problem I have had since I got a new card they haven't been able to update my details. I have moved home since I first had the money and that updated fine but since I got my new card nothing but problems. Last month even though I had tried to tell them I had a new card they tried my old one and had to spend half an hour on the phone talking somebody who could try and make the payment. Finally sorted it and now this month the exact same problem again except this time they can't seem to take it. Problem on their end as they managed it last month but can't this month. Apart from that five star service
Declined
Wanted to consolidate my current credit and site appeared welcoming .However despite being in full time employment for over 25 years and with same bank for same amount of time still declined .Company appears to go against what it says in its own literature.
The best you can get
The best and most helpful people i have ever done buisness with , fast , strait forward , and got me sorted and back on track with no messing about ,,,, A+A+A+
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

