Appalling company! Terrible communication and zero cares given by this joke of a company. So pleased you have gone into administration so you can’t worm your way into vulnerable customers lives, prey... See more
On Stride Financial
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See what reviewers are saying
Wow what a dreadful company to deal with! I do not have an account with them but just wanted some generic information from them about an account one of my clients... See more
Having used this company twice, I can't fault the financial help I needed at the time, I have a poor history so expected his interest rates. Having said this, it's also helped massively on the credit... See more
I was told I chose the last working day as payment date but in March when set up because there's 30 days, I can't change to 31st. So I'm getting charged unless I send in proof. I've been on the... See more
Company details
Written by the company
On Stride Financial: Welcome to More Freedom! Personal loans up to £3,000. Borrow over 1-2 years. APR rate is 89%. As a fully licensed online lender, On Stride Financial is committed to offering personal loans to residents of the United Kingdom.
Contact info
483 Green Lanes , N134BS, London , United Kingdom
- 0800 210 0923
- social@onstride.co.uk
- onstride.co.uk
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easy and fast very efficient and superb customer service
This was so easy to do, I received a call and was also called back punctually brilliant service and the money was there when I finished work excellent service. Keep up the good work!
Wow Excellent company!!!
I applied late Monday evening, submitted my payslips and bank statement Tuesday Morning and thinking I would not be accepted as other lenders were not interested, by the time I finished my shift at work at 10pm I had been accepted and the funds were in my bank. Very easy application, really nice customer services and all in all a trusted company to be with
Thank you so much Onstride financial for giving me a chance. Would highly recommend!!!
Its the truth
I got my loan without a problem and no hidden charged. Its a very big help for me and to my family.
What is mentioned on the Package is in the package
i applied for a loan , uploaded my relevant documents and with within 72hours i had my approval and money transferred as promised on the website. so no false advertising made.
Also super customer service on update on how the process is going , I wish other companies would this of quality and not quantity.
Keep it up , i am proud and grateful that a company like this helps people out in need.
Great service
Really helpful , quick and 100 percent on service , thank you all for all the help to get me through this process of the loan , have a great 2017 .
Smooth, efficient and hassle free experience
Would highly recommend for your borrowing needs. Applied at lunch and decision made within 4 hours.
Brilliant
Exceptional service from start to finish. I would definitely recommend.
Decline
The company advertise as accepting all clients regardless of credit history - this is a lie. My application was declined due to previous borrowing. Not happy as this would have enabled me to consolidate other debts and reduce stress.
Would recommend
Friendly, helpfull explain everything from start to finish would highly recommend stride finance.
Brilliant Team
Excellent customer service, easy to understand, great help explaining everything, easy to use.
Great. Customer service. They really do care!
Had a very smooth and seamless process. Thank you Chelsea!!
The customer service I received was wonderful
My experience was wonderful and the information and support I received was very useful to achieving my goals.
The customer service is wonderful
Great Company
I'm really impressed with Onstride and their amazing customer services team. I've never experienced such great support like I did with your team. The customer service advisor Jerry was really polite and so helpful. He explained the whole process of my application and made it so much easier for me. For me it's a 5 star and will definitely recommend this cimpany!
Thank you all so much
Charlotte
Shambolic Service
Applied for loan, got email saying loan approved but never received funds. After several emails back and forth over a week, got an email saying loan declined
Repeat customer
First class service, easy to use, 2nd time customer would not hesitate to use again
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