ONP Solicitors Reviews 27,967

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the professionalism, efficiency, and helpfulness of the staff throughout various processes like home purchases and remortgages. Many appreciate the prompt responses and clear communication, which made complex procedures feel much smoother and less stressful. The user experience is often described as easy and straightforward, with some reviewers praising the effective progress tracking systems. However, some customers also noted issues with communication, experiencing slow responses or a lack of clear updates on their cases. A few other people also felt that the service could be impersonal, and some reported delays in the process, leading to frustration.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, knowledge, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Response time

Consumers find response times to be positive, with many praising the promptness, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the clear, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the mobile app as a key factor in making... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently used ONP Solicitors and all we can say is that, we were very happy with all the services they have provided to us during our recent home purchase. Their prompt response, profession... See more

Company replied

Rated 5 out of 5 stars

Ali at ONP was very helpful , any questions I had were answered immediately , when calling there it is very quick to get through to your case manager. We were on a short timescale and we completed ahe... See more

Company replied

Rated 5 out of 5 stars

ONP solicitors completed the conveyancing for my first home. Kate and her team were great throughout the purchase process. The app the company use as well is great, easy to see where the process is... See more

Company replied

Rated 5 out of 5 stars

I was recommended ONP by my equally amazing mortgage broker, who instinctively knew they’d be a great match for me. I really appreciated the clear communication and guidance throughout, and genuin... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 5 out of 5 stars

* Customers services very good.

* Customers services very good.
* Having time to explained issues in details,
* Vert helpfully in every phone call and emails correspondence.
* Picks up phone call in time.

28 May 2026
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Reply from ONP Solicitors

We're so pleased our customer service was very good and that we could explain issues in detail. We're glad our team was helpful and responsive!

ONP Solicitors

Rated 5 out of 5 stars

Sadie McCormick at ONP solicitors was…

Sadie McCormick at ONP solicitors was exceptional. ONP were prompt and provided us with accurate information and swift turnover times. Highly recommended

27 May 2026
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Reply from ONP Solicitors

We're so pleased you found our service exceptional, prompt, and accurate. Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

We have recently used ONP Solicitors…

We have recently used ONP Solicitors and all we can say is that, we were very happy with all the services they have provided to us during our recent home purchase.
Their prompt response, professionalism and knowledge made the home purchase process very smooth, with no stress.

Very pleased and would definitely recommend!

29 May 2026
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Reply from ONP Solicitors

We're so pleased our services made your home purchase smooth and stress-free. We truly appreciate your kind words and recommendation. Thank you for choosing us!

ONP Solicitors

Rated 5 out of 5 stars

Ryan was excellent throughout the…

Ryan was excellent throughout the process will definitely be using ONP solicitors again

29 May 2026
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Reply from ONP Solicitors

We're so glad our team provided excellent service. We appreciate your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Olivia Leigh at ONP Solicitors was…

Olivia Leigh at ONP Solicitors was incredibly helpful and efficient throughout the purchase of my home. The process was quite stressful at times, but Olivia was always professional, responsive, and reassuring. She kept everything moving smoothly and was always available to answer questions and explain things clearly. Her support and attention to detail made a huge difference, and I’m very grateful for all her hard work. I would highly recommend Olivia and ONP Solicitors to anyone looking for a reliable and supportive conveyancing solicitor.

29 May 2026
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Reply from ONP Solicitors

We are so pleased to hear about your positive experience with us. It is wonderful to know that our support made a significant difference during such an important process. Thank you for your kind words and recommendation.

ONP Solicitors

Rated 4 out of 5 stars

Ms Shan Howard

The solicitor I dealt with was courteous helpful and professional and are my queries were dealt with in a timely manner.

26 May 2026
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Reply from ONP Solicitors

We appreciate your feedback! We're glad our team was courteous, helpful, and professional, addressing your queries promptly.

ONP Solicitors

Rated 5 out of 5 stars

After a drawn out process

After a drawn out process, everyone who dealt with our case at ONP were great communicators, were proactive and took real ownership. Can’t recommend them enough. Special thanks to Kath who got us over the line.

29 May 2026
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Reply from ONP Solicitors

We're so pleased to hear our team's communication and proactive approach helped you through the process. Thank you for your kind recommendation!

ONP Solicitors

Rated 5 out of 5 stars

really helpful from the beginning

really helpful from the beginning , the app made the process so easy , and if I needed to call they were really nice people and always there

29 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We're so glad our app made the process easy and that our team was helpful and kind.

ONP Solicitors

Rated 5 out of 5 stars

Super efficient service from…

Super efficient service from application to completion coupled with the very personal touch Alice provided

29 May 2026
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Reply from ONP Solicitors

We're so glad you had such a positive experience with our efficient service and personal touch. Thank you for your kind words!

ONP Solicitors

Rated 1 out of 5 stars

Dreadful solicitors

Dreadful solicitors. Held up chain because didn't get things done on time

Meant to be exchanging for weeks only to find that Deed of Variation not done.

Never answer phone calls

Do Not Use

29 May 2026
Unprompted review
Rated 4 out of 5 stars

Efficient

Efficient, friendly & straightforward with an easy document submission system.

1 May 2026
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Reply from ONP Solicitors

We are glad you found our service efficient and friendly. We appreciate your positive feedback.

ONP Solicitors

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with this solicitor firm. The team was professional, responsive, and acted quickly throughout the process. Communication was always clear and efficient, which made everything much less stressful.

I was also impressed by their mobile app, which was easy to use and very convenient for tracking updates and uploading documents.

Overall, an excellent service from a professional and reliable team. Highly recommended.

29 May 2026
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Reply from ONP Solicitors

We're delighted to hear about your positive experience with our firm. We appreciate your kind words regarding our team's professionalism and responsiveness. It's great to know our communication and mobile app made the process less stressful. Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great Experience

Great Experience. Katherine was really helpful throughout the whole process, always quick to reply and answer any questions or concerns. I would definitely recommend using ONP.

29 May 2026
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Reply from ONP Solicitors

We're so glad you had a great experience. We appreciate your recommendation and kind words about our team's helpfulness!

ONP Solicitors

Rated 5 out of 5 stars

I did my re-mortgage with ONP and…

I did my re-mortgage with ONP and Charlie who assisted me on this was amazing, very efficient and always helpful.

22 May 2026
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Reply from ONP Solicitors

We're delighted your remortgage went smoothly. We appreciate you highlighting our team's efficiency and helpfulness.

ONP Solicitors

Rated 5 out of 5 stars

I had an excellent experience with ONP…

I had an excellent experience with ONP Solicitors handling my mortgage case. From start to finish, the entire process was managed professionally, efficiently, and with great attention to detail.
What impressed me the most was how organised and proactive the team was throughout the whole transaction. They were always on top of everything, kept me updated regularly, and ensured the process moved forward smoothly without unnecessary delays.
A special mention goes to Lauren Biggs, who handled my case thoroughly and exceptionally well. Lauren was responsive, knowledgeable, and incredibly supportive throughout the process. She made everything clear and straightforward, which gave me great confidence during what can often be a stressful experience.
The entire case was completed within just 2 months, which exceeded my expectations. I truly appreciate the speed, efficiency, and professionalism shown by ONP Solicitors and would highly recommend them to anyone looking for reliable and high-quality legal support for their mortgage or property matters.

27 April 2026
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Reply from ONP Solicitors

We are delighted to hear about your excellent experience with us. It is wonderful to know that our team's professionalism, efficiency, and attention to detail made a positive impact on your mortgage case. We truly appreciate your kind words and recommendation.

ONP Solicitors

Rated 5 out of 5 stars

Deep thanks from the bottom of my heart…

Deep thanks from the bottom of my heart to Sophie Hough-Loftus who was so on point and lovely!
Will be usin in the future with confidence!

28 May 2026
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Reply from ONP Solicitors

We are so happy to hear about your positive experience! We truly appreciate your kind words and look forward to assisting you again.

ONP Solicitors

Rated 5 out of 5 stars

Great communication throughout the…

Great communication throughout the whole procedure, and easy to use app

22 May 2026
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Reply from ONP Solicitors

We're happy to hear our communication and app met your needs. Thank you for your feedback!

ONP Solicitors

Rated 5 out of 5 stars

Bradley Colburn was truly exceptional!

Bradley Colburn was truly exceptional. He handled my remortgage and a transfer of equity with remarkable dedication, consistently going above and beyond at every stage. Even when completion was delayed through no fault of his own, Bradley worked at incredible speed and pulled off what felt like miracles to ensure everything went through at very short notice.

There were a few external challenges along the way, but Bradley’s calm reassurance and constant support made the entire process far less stressful. He remained professional throughout, explained each step clearly, and kept me fully informed at all times, even outside normal working hours. I always felt that Bradley had my best interests and that I was in safe hands.

I genuinely cannot thank Bradley enough. I’m extremely grateful for his hard work, commitment, and expertise. I couldn’t recommend him more highly. Five stars without hesitation.

27 May 2026
Unprompted review
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Reply from ONP Solicitors

We are so pleased to hear about your exceptional experience. We appreciate your kind words regarding the dedication and support you received, especially during unexpected delays. It's wonderful to know we could make the process less stressful and that you felt confident in our handling of your remortgage and transfer of equity. Thank you for your high recommendation.

ONP Solicitors

Rated 5 out of 5 stars

ONP Solicitors we found extremely…

ONP Solicitors we found extremely professional in the assistance of navigating through the endless paperwork for the purchase of our new property, they made it so easy.

29 May 2026
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Reply from ONP Solicitors

We're so pleased we made navigating the paperwork for your new property purchase easy. Thank you for your kind feedback!

ONP Solicitors

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