Easy ordering, fast delivery !!! Carpet was exactly what we wanted… had seen it in a local shop but they had a supplier problem and couldn’t guarantee a delivery date!!! It was cheaper online and arri... See more
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Review summary
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Reviews shaping this summary
Impressed with Online Carpets, price was much cheaper than Tapi even once I’d found and paid a local fitter. Delivery was in a good time and items arrived in good condition and correct. Special sh... See more
Very easy to order samples to check out the quality, used these guy's 4 times for carpets not any issues at all, Carpets were all excellent quality and the pricing was excellent value, delivered m... See more
Absolutely brilliant company. Bought their carpets for two properties. Both are fab. The customer services people are very friendly and helpful. The deliveries come quickly and the drivers are profess... See more
Company details
Written by the company
Online Carpets stocks thousands of top‑quality carpets, vinyl, LVT, laminate and artificial grass, plus every tool and accessory you need for a beautiful finish. Try up to six free samples to compare textures and colours in your own home. We offer free delivery on orders over £249 and our Price Promise means you won’t find a better deal. Backed by expert advice and trusted by homeowners and professionals, shop anytime at onlinecarpets.co.uk.
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4.7
Excellent
7K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic I have used this company…
Fantastic I have used this company before and it is always first class service Great value for money and delivery service was second to none Highly recommended this company
5 May 2026
Unprompted review
Lovely carpet cheaper then most others
Lovely carpet cheaper then most others
1 June 2026
Unprompted review
Good selection at reasonable priced.
Good selection at reasonable price and fast delivery.
9 May 2026
Unprompted review
Fast service good prices and very good…
Fast service good prices and very good quality and delivered with care
9 June 2026
Unprompted review
The carpet arrived quickly and in good…
The carpet arrived quickly and in good condition, the quality was good for the price, it was easy to lay and looks great.
9 June 2026
Unprompted review
Great prices
Great prices, easy to get samples and delivery quick and on time. Quality carpet easy to lay. Would recommend!
9 May 2026
Unprompted review
Extremely superb!!
Just loved it from ordering till delivery everything went so smoothly. I was bit doubtful about colour and quality I was so pleased once it was delivered to me.
A big yes to all who are reading this review. Extremely superb in price!!
14 May 2026
Unprompted review
Avoid this company!
Avoid this company!
They are cheap and attractive but you will regret it after placing a purchase! they will charge you extra for a delivery but it will take the normal standard days!
8 June 2026
Unprompted review
Reply from Online Carpets
Good afternoon,
Thank you for taking the time to leave your review and share your concerns regarding our delivery times.
Delivery information, including estimated timescales, is clearly displayed on our website before an order is placed and again during the checkout process before payment is made.
We advise customers of the delivery date range applicable to their chosen delivery service.
Based on the information provided, we have traced your order and can confirm that it was delivered within the advised 2–3 working day timescale.
We have sent a request for further information to verify your order details. A member of our Customer Care Team will then make direct contact to better understand your concerns and discuss the matter further.
Kind regards,
Jenny
Online Carpets
Every time I've needed a new carpet or…
Every time I've needed a new carpet or vinyl I've always ordered ftom here and have never been disappointed, will be ordering again soon for vinyl for my bedroom has last month I had herringbone vinyl for the other bedroom and it look lovely and the quality it good too highly recomend...
8 May 2026
Unprompted review
Fantastic service
Fantastic service. Didn’t have to wait too long for delivery. Driver was very friendly. Would highly recommend
11 May 2026
Unprompted review
Great customer service/ helpful advice…
Great customer service/ helpful advice from start to finish, will use again soon
10 April 2026
Unprompted review
Very good value for money…
Very good product well engineered and looked much better than the price would indicate. Very good valie for money and easily installed.
13 May 2026
Unprompted review
Def recommend
Decent price and decent carpet. Delivery really good - up to date notifications and on time.
Great for budget price carpets. Would def use again.
12 May 2026
Unprompted review
Lovely flooring
Delivery was quick if a little pricy. The flooring is lovely. So nice that I ordered more for the kitchen. Looks high quality.
1 June 2026
Unprompted review
Website easy to navigate and easy to…
Website easy to navigate and easy to find what you want. Great product range and very reasonable pricing … I’ve used these guys a lot and always happy .. the delivery guys are also pleasant and helpful. All round great experience and you won’t be disappointed!
2 June 2026
Unprompted review
The flooring is a bit different from…
The flooring is a bit different from the old flooring it’s the same model so I had to reorder.
18 May 2026
Unprompted review
Great way shop for carpets… easy online…
Great way shop for carpets… easy online measuring and placing order.. delivery was on time and driver was great.
Definitely use the company again ☺️
11 May 2026
Unprompted review
Online Carpets are good value for money. Website is easy to use and it's great…
Website is easy to use and it's great that you can get free samples before you buy to check colours are as they appear online so there is no disappointment later.
Ordering is straightforward and I received my order promptly and well within the time period given. Underlay, carpet, grippers and door bar all good and very reasonably priced. No complaints at all.
8 May 2026
Unprompted review
Good website
Good website. Good range of products at excellent prices. Easy to order and fast delivery.
Very pleased
13 May 2026
Unprompted review
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