Online Carpets Reviews 

Easy purchase process, fast delivery. An issue arisen past delivery rectified promptly to customer's satisfaction. Overall, great experience.

Be aware that if you order large flooring from Online Carpets, you may be expected to unload it yourself.

My order consisted of a carpet weighing around 70 kg and a roll of vinyl weighing around 50 kg. Only one driver was sent and he was unable to unload the carpet without my help, so I ended up lifting and carrying around 120 kg of flooring myself.

When I complained, customer services referred me to their terms and conditions, which state that customers are expected to provide additional people or equipment if the driver can't unload the order.

That's not what I expect from a paid home delivery service.

Great price-good quality carpet and fast delivery-no brainer if you find a good fitter!!

Great choice of carpets at great prices and easy to navigate website when ordering

Lovely carpets & vinyl, at a great price!

Nightmare. Dont order from this company. 3 weeks no sign of delivery. Useless customer services. Rubbish. No refund still. What a joke. Stressful to deal with.

Good quality flooring at a good price, will definitely buy again!

Really satisfied with the quality and price paid. Our chosen laminate was delivered in a accurate timescale. Delivery driver was courteous and professional.

So, yes we will most certainly use again and recommend

From free samples to purchase of LVT flooring everything was straightforward with no hassle.
Delivery was prompt and in time stated.
Driver was very courteous and left flooring inside house for me as I asked him.
As an OAP of almost 80 I appreciate any little help and respect I get.
Thank you online carpets. I have already recommended your company to family and friends.

I ordered the incorrect size flooring and you replaced it for me without any fuss.

Good Service & Quality Carpet @ Great Price

Great service from Online Carpets leaving me completely satisfied. Purchased a 5mx5m carpet that was better priced than several stores that I visited. The carpet arrived on schedule with no issues at all. The delivery company was spot on too. By ordering online and using my own fitter, I realised a significant saving. I will definitely be using Online Carpets again!

Free sample choices. easy to contact on phone, great customer service.
Carpet beautiful, so happy with it and the service.
Half the price of the shops is a BIG bonus.
Will definitely use again and I've recommended to family, friends and even on FB when asked best place to buy carpets.
Thank you so much

Product great really happy with quality and delivery timescales. Will use again. Price also very reasonable

Delivered on time, price point was excellent. 100% recommend

Quick and easy to select a nice carpet good value for money speedy delivery

Lovely product fast delivery, will use again

Bought vinyl flooring laminate flooring and all the accessories from here, absolute fab quality and very affordable prices… defo recommend :)

Very easy to order samples to check out the quality, used these guy's 4 times for carpets not any issues at all,
Carpets were all excellent quality and the pricing was excellent value, delivered mostly on time apart from 1 order, which took a little longer than expected, but my advice would be order earlier than you need.
Would have no issues using these guys again.