OneTwo3D Reviews 

460
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fast delivery service and note that goods arrive securely packaged and in perfect condition. People frequently mention that the products are top notch, offering a wonderful selection of specialty items and community components at fair prices. Reviewers also appreciate the helpful communication and quick response times whenever they have questions. However, some people mentioned that deliveries experienced occasional transit delays due to local customs inspections abroad. A few other people also felt that shipping took longer when orders required alternative sourcing or international transit.

What people talk about most

Delivery service

Reviewers express high satisfaction regarding the delivery service, consistently highlighting speedy... See more

Product

Customers consistently note positive experiences with product availability and selection, praising the good... See more

Service

Consumers find service to be exceptionally positive and reliable. Reviewers note they were able to get useful... See more

Price

People report positive experiences with price, consistently praising the fair and competitive costs.... See more

Quality

Clients share positive opinions on quality, consistently highlighting top notch products and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend this store. I placed an order around 3-4pm and arrived the following day at around 11am. I also had a few questions about a product, Jan very quickly responded within a few h... See more

Rated 5 out of 5 stars

For standard stock the process from order to receipt is very smooth. No issues with the process and the goods were correctly picked, packaged and delivered with no damage. The stocked range is increa... See more

Rated 5 out of 5 stars

Third order, I am never disappointed by onetwo3d! They have products that are quite rare in Europe (Vitalii3D, Steathmax V2, etc.), which is interesting!

Rated 5 out of 5 stars

I'm happy the one store that still carried the voron x phaetus collab hotend wasn't selling it for some outrageous scalper price, AND that they were willing to ship it to Hawaii of all places. it was... See more


Company details

  1. Electronics Store
  2. Electronic Parts Supplier

Written by the company

Quality 3D printer parts and consumables for affordable prices. Building a Voron printer? We are selling parts and kits to help with your project. We are based in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Asks customers to review

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4.9

All reviews

(460)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always!

From my first Voron V0, to the many upgrades I’ve purchased.. I can’t recommend OT3D higher!

25 March 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear GAMERSWORLD, thank you for your loyalty and kind words! We're thrilled to be part of your journey from Voron V0 to future upgrades. Your recommendation means the world to us!

Rated 5 out of 5 stars

Onetwo3d are a great company

Onetwo3d are a great company for your 3D printing parts and filament. Would highly recommend, very good range of products and rapid delivery

5 March 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Jeremy, thanks for the high praise! We are thrilled to hear you loved the quality and delivery speed of our 3D printing parts. Your recommendation means a lot.

Rated 5 out of 5 stars

Enjoying my new LDO Voron 2.4 RevC kit

Just received my LDO Voron 2.4 RevC kit, very happy with it. The kit took longer than expected to arrive, but I could contact OneTwo3D through Discord who kindly informed there were delays due to the situation in the Red Sea. Thank you OneTwo3D, and expect some more purchases in the short term ;)

23 March 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Javier, we're thrilled to hear that you're happy with your LDO Voron 2.4 RevC kit! Thank you for your understanding regarding the delay. We look forward to serving you again soon.

Rated 5 out of 5 stars

Great Service

I have been ordering from OneTwo3D for over a year now, The service and delivery time is always great. Prices are fair and Jan is always willing to help if you have any issues. I really don't think anyone could ask for a better experience than what OneTwo3D provides.

16 March 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Darren,

We're thrilled to hear about your positive experience with us and appreciate your continued support greatly. Thank you so much for your kind words.

Best,
Your OneTwo3D Team

Rated 5 out of 5 stars

Quality service and product

Quality service and product, as always.

21 February 2024
OneTwo3D logo

Reply from OneTwo3D

Dear David, we're grateful for your kind words. It's our pleasure to provide top quality service and products. Thanks for your ongoing support!

Rated 5 out of 5 stars

Had many parts from this company

Had many parts from this company, prices are good, items well packaged and delivery is fast. If there are any issues (very rare) they are dealt with immediately. My number 1 choice for parts in the uk

2 March 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Robert, we're thrilled to be your number 1 choice! Thank you for acknowledging our efforts in pricing, packaging, delivery, and issue resolution. We appreciate your kind words!

Rated 5 out of 5 stars

Extremely Impressed.

Ordering was easy, shipping was super fast, it got here the next morning on a saturday!

Very impressed.

23 February 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear MakerMylo,
We are thrilled to know your order and delivery process exceeded expectations. We always aim to provide efficient service. Thanks for sharing your positive experience.

Rated 5 out of 5 stars

Great support and fast response to…

Great support and fast response to questions regarding products.
Adding a second order to the first to save shipping costs was also possible

15 February 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Gabriel, we're happy to hear that you found our support helpful and efficient. Your satisfaction is our priority. Thanks for the kind words!

Rated 5 out of 5 stars

Only place I buy Voron stuff from

Don't need to say much, Jan is well respected in the voron space for good reason, always fast, good service and if there is a problem he'll look after you.

24 January 2024
OneTwo3D logo

Reply from OneTwo3D

Dear Customer,
Thank you for your kind words about Jan's service. We're glad to know you trust us for your Voron needs. Your satisfaction is our priority!

Rated 5 out of 5 stars

Excellent shop

Once again fast and reliable delivery, thank you!
With several orders and two years of experience, I can say that the service is always excellent.

13 February 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Sydänmaanlakka,
Thank you for your loyal patronage and kind words. We're thrilled to hear you had a great experience with our service. Looking forward to serving you again!

Rated 5 out of 5 stars

Good quality rails

Good quality rails, without breaking the bank.
Fast and efficient delivery, with tracking information provided from date of dispatch.

22 January 2024
OneTwo3D logo

Reply from OneTwo3D

Dear G Cox,

Thank you for acknowledging our good quality rails and efficient delivery. Your positive feedback is greatly appreciated!

Best regards

Rated 5 out of 5 stars

Fast response

Fast response, great service.

22 January 2024
OneTwo3D logo

Reply from OneTwo3D

Dear Vernon, we're thrilled to hear you appreciated our swift service. Your positive feedback uplifts our team. Thank you!

Rated 5 out of 5 stars

Always a good experience with these peeps

Great selection of parts, quick delivery. What's not to like.

22 January 2024
OneTwo3D logo

Reply from OneTwo3D

Dear Mr. Norcutt, we're thrilled to hear you had a great experience with our service and found our selection satisfactory. Thank you for your kind words.

Rated 5 out of 5 stars

Always a good service from these guys

Always a good service from these guys, products are sent our super fast and the support is amazing.

18 January 2024
OneTwo3D logo

Reply from OneTwo3D

Dear Elliott,

We're grateful for your kind words! We're delighted to hear you're satisfied with our service and speed. We're always here to support you!

Best,

Rated 5 out of 5 stars

Super fast delivery great item in stock…

Super fast delivery great item in stock no messing about

27 January 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Djt, thank you for your feedback! We're thrilled you're pleased with our speedy delivery and products. We aim to keep the process straightforward and hassle-free. Thanks for choosing us!

Rated 5 out of 5 stars

Fast response to support ticket (I…

Fast response to support ticket (I accidentally submitted an order twice) and fast shipping to Germany. Thanks a lot!

11 January 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Martin, we are glad we could assist you promptly. Your satisfaction is our top priority. Thanks for your positive feedback!

Rated 5 out of 5 stars

Filament is good quality and reasonably…

Filament is good quality and reasonably priced. Delivery is quick and ordering very easy.

28 December 2023
OneTwo3D logo

Reply from OneTwo3D

Dear Dennis,

Thank you for your positive feedback! We're thrilled you're satisfied with our filament quality and swift delivery.

Best regards.

Rated 5 out of 5 stars

Good and lightning

I was looking for a simple accessories pack for my printer (fasterners, cable, fan...).

easy to order, faster delivery and already manager customs paper (delivery to France).

good packing and order shipped in 3 days.

5 January 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Dear Buz, we're thrilled to hear our service met your needs! Thanks for acknowledging our fast delivery and efficient ordering process. Enjoy your accessories pack!

Rated 5 out of 5 stars

5 star as usual

5 star as usual! Highly recomended!

18 December 2023
OneTwo3D logo

Reply from OneTwo3D

Dear Mj, thank you for your continued support and high recommendation. We're delighted to know you're pleased with our services. Best regards.

Rated 5 out of 5 stars

Excellent experience

Fast delivery, no hassle, everything as expected, exactly what I needed.

18 December 2023
OneTwo3D logo

Reply from OneTwo3D

Dear René,

We're delighted to hear about your excellent experience. Your satisfaction is our priority. Thank you for your acknowledgment!

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