OneTwo3D Reviews 

460
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fast delivery service and note that goods arrive securely packaged and in perfect condition. People frequently mention that the products are top notch, offering a wonderful selection of specialty items and community components at fair prices. Reviewers also appreciate the helpful communication and quick response times whenever they have questions. However, some people mentioned that deliveries experienced occasional transit delays due to local customs inspections abroad. A few other people also felt that shipping took longer when orders required alternative sourcing or international transit.

What people talk about most

Delivery service

Reviewers express high satisfaction regarding the delivery service, consistently highlighting speedy... See more

Product

Customers consistently note positive experiences with product availability and selection, praising the good... See more

Service

Consumers find service to be exceptionally positive and reliable. Reviewers note they were able to get useful... See more

Price

People report positive experiences with price, consistently praising the fair and competitive costs.... See more

Quality

Clients share positive opinions on quality, consistently highlighting top notch products and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend this store. I placed an order around 3-4pm and arrived the following day at around 11am. I also had a few questions about a product, Jan very quickly responded within a few h... See more

Rated 5 out of 5 stars

For standard stock the process from order to receipt is very smooth. No issues with the process and the goods were correctly picked, packaged and delivered with no damage. The stocked range is increa... See more

Rated 5 out of 5 stars

Third order, I am never disappointed by onetwo3d! They have products that are quite rare in Europe (Vitalii3D, Steathmax V2, etc.), which is interesting!

Rated 5 out of 5 stars

I'm happy the one store that still carried the voron x phaetus collab hotend wasn't selling it for some outrageous scalper price, AND that they were willing to ship it to Hawaii of all places. it was... See more


Company details

  1. Electronics Store
  2. Electronic Parts Supplier

Written by the company

Quality 3D printer parts and consumables for affordable prices. Building a Voron printer? We are selling parts and kits to help with your project. We are based in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Asks customers to review

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4.9

All reviews

(460)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Winning Service - Repeat Customer

Returning customer because the service and products are second to none!
The team is a pleasure to deal with if any mishaps happen to come about.
I will remain a customer for as long as they sell quality parts.

18 June 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Thank you so much, Steve! We're thrilled to have you as a loyal customer and will continue striving to provide you with the best service and quality parts. Your support means a lot to us!

Rated 5 out of 5 stars

The service from onetwo3d.co.uk is…

The service from onetwo3d.co.uk is always the same, fast, reliable, helpful and professional hence why I keep coming back.

17 June 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Thank you, RA, for your kind words! We're thrilled to hear that our fast, reliable, and professional service keeps you coming back. Your continued support means a lot to us!

Rated 5 out of 5 stars

KIT LDO shipping to France

KIT LDO shipping to France
From my first question to the delivery, Jan had been a truthworthy and communicative seller .
He also helps me dealing with customs.
Reasonable prices, high level customer support.

31 May 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you, Servane! We're delighted to hear that Jan was able to assist you so effectively with your order and customs. Your satisfaction with our prices and support means a lot to us.

Rated 5 out of 5 stars

Fast delivery.

23 May 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you for your feedback, Behnam! We're thrilled to hear you were satisfied with our delivery speed.

Rated 5 out of 5 stars

Superb

Well thought out specialized kits, even for niche Voron related projects.
Very fast delivery and overall easy and informative shopping experience.

22 April 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you, Jeff! We're thrilled to hear you enjoyed our specialized kits and fast delivery. Your feedback means a lot to us!

Rated 5 out of 5 stars

Perfect service

Perfect service, always gets products out on time and delivered quickly.

22 April 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you, MakerMylo! We're thrilled to hear you're satisfied with our timely service and quick deliveries.

Rated 5 out of 5 stars

Just great service.

Ordered a 2nd pair of LDO steppers for my VzBot for awd conversion. Great price, very fast delivery. Will definitely use again.

18 April 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you, Ninja boy! We're thrilled to hear you enjoyed our service and quick delivery. Looking forward to serving you again!

Rated 5 out of 5 stars

Very good shop

Bought from them twice. The dispatch was at the same day and the product came really well packed.
They've got some products that are relatively hard to find in UK, on a really good price.

15 April 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Thank you for your kind words, Raphael! We're thrilled to hear about your positive experiences with our shop. Happy shopping!

Rated 5 out of 5 stars

Great shop for all your 3d printer…

Great shop for all your 3d printer parts needs!
I've ordered multiple times over the past 3 years and have always been very happy with the products and delivery times.

26 April 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Thank you for your continued support, Adrien! We're thrilled to hear that you're satisfied with our products and delivery. Happy printing!

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure, fast shipping large range of stock and competitive pricing.

11 April 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Thank you for your kind words, Brook! We're delighted to hear that you're pleased with our fast shipping, wide variety, and pricing.

Rated 4 out of 5 stars

Good service

Good service

20 March 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you, Gaute, for acknowledging our service. We strive to make your experience with us nothing short of satisfactory. Your feedback is appreciated!

Rated 5 out of 5 stars

Brill!

Fast and efficient service!

25 March 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you for your feedback, Gordon! We're thrilled to hear that you found our service fast and efficient. Your satisfaction is our priority.

Rated 5 out of 5 stars

Amazing customer service

Got a wrong product at first, but customer service was really quick and helpful, and posted the correct one the next day, so overall I'm very pleased.
They also had an item that was out of stock everywhere else in Europe :)

20 March 2024
Unprompted review
OneTwo3D logo

Reply from OneTwo3D

Thank you for your feedback, Patrik! We pride ourselves on our customer service and are glad we could assist you promptly. Happy to hear you found your item with us!

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