One Sure Insurance Reviews 

I had a great experience with One Sure Insurance. The whole process was quick and straightforward, and the customer service team was friendly, professional, and very helpful. They explained everything clearly and answered all of my questions, making it easy to choose the right policy. I would definitely recommend One Sure Insurance to anyone looking for reliable service and competitive prices.

Perfect everything got sorted and gave me and my business a way forward

Tracey was most pleasant and very helpful. Dealt with me promptly and efficiently. Would recommend!

I had lost my documents and had trouble login in ,thanks to Thomas Carter he got me sorted without any dramas very patient and freindly, have been with this company for many years and always had brilliant service thanks guys

Great and quick service

Call handler Alex shaw was absolutely fantastic answered every question and was no hassle atall

Tracey, was absolutely amazing with myself and my partner. I highly recommend this company and this absolute Diamond of a woman. Thank you so much again :-)

Tracey is the best personality type for this Job she made us feel like family and took care of us it was made so easy if I could of gave 10 stars I would have

Laura was absolutely fantastic. Nothing was too much trouble. Its my first time getting business insurance and it couldn't have been easier!! Thank you laura x

Very helpful and understanding staff and things run very smoothly with this company. A pleasure to deal with.

Whilst my computer use is very basic Samantha was very patient and helpful helping me complete all relevant documents. Very helpful and good company

Phoned them with a few issues with my policy sort out over the phone the lady sorted it out thanks lady 🤣

Jessica answered all my questions and hit me a very good price for my policy.
Very easy to get sorted and managed a few additional things like to include a no claims bonus from another car.

Can’t believe it. They cancelled my £15k insurance policy for no good reason, then still helped themselves to another payment via direct debit. Absolute piss take. If the policy’s cancelled, what exactly are they taking my money for? Proper dodgy behaviour.

They charged us and did not offered whatbthey promised and then cancelled our policy and are not refunding our money
Not reliable

Was struggling with getting some documents from my previous insurance provider, was in contact with Peter Carter at One Sure Insurance and gave me a contact number for the company I was with that took me straight through instead of waiting for half an hour like it has been in the past or talking to a chatbot to try and source these required files. Communication with Peter and the team has been great and super quick to reply unlike other insurance companies I've been with.

Had to make quick amendments to my policy & it was quick and seamless process.

Absolutely fantastic service from Prudence in renewals on today's telephone call when renewing our motor trade insurance policy.

She answered all of my questions, which i had lots of questions.

Very helpful, polite, informative.

This lady should be given a promotion and/or pay rise.

Kind regards

I would like to give 5 stars to the person I spoke with, she was amazing and easy to talk too, her name was Jessica. Made the difficult situation easy to understand and made me an affordable plan moving forward.
However, one sure, I would not give a good review. The policies are ridiculous. Every time ive had to switch motorbike they've always made a ridiculous reason on why they cant, which has resulted in me having to cancel 2 policies to start a new one. It feels asif they want the most money they can out of you. Also if its an emergency situation on the weekend, theres nothing in place to assist you.
Lovely staff but ridiculous policies which the staff can only apologise for.