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Compare HGV Insurance Reviews 

251
•
TrustScore 5 out of 5

4.8

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and accommodating when arranging various insurance policies. Many consumers also highlight the highly competitive pricing and the straightforward renewal procedures that make securing coverage completely stress-free. However, some customers also noted that working closely with the same dedicated team members consistently over multiple years provided wonderful continuity. Reviewers deeply appreciate being able to speak directly with knowledgeable advisors who thoroughly understand their specific industry requirements and busy schedules. People consistently mention receiving prompt responses and clear communication whenever any unexpected issues arise during business operations.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the fast, professional, and reliable... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Customer service

Clients share positive opinions on customer service, highlighting brilliant and efficient support. Consumers... See more

Price

People report positive experiences with price, consistently highlighting competitive quotations and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend!... See more

Company replied

Rated 5 out of 5 stars

It’s my first experience with the insurers and I couldn’t fault them, got my wagon insured, load insurance and public liability all in one quote , it made it very easy with a great experience especi... See more

Company replied

Rated 5 out of 5 stars

Excellent service and provided me with much better prices than my current insurer could do. Went through all my requirements detail for my truck & work Explained what what steps they would and how th... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.

Contact info

4.8

Excellent

TrustScore 5 out of 5

251 reviews

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4.8

All reviews

(251)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Too many charges and little bit…

Too many charges and little bit expensive as compared to other brokers

28 August 2026
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Reply from Compare HGV Insurance

Hi Hargobinder, thanks for taking the time to leave a review and for speaking with me on the phone. I’m pleased to hear you’re happy with our service, products and expertise.

We also appreciate your feedback regarding our charges, we continually review these to ensure they are fair, inline with market conditions and ultimately represent the value that we bring to your business.

Rated 5 out of 5 stars

Compare HGV brokers

Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend! Thank you to Chloe Broadhurst for her patience and time helping us to get our truck back on the road!

14 August 2026
Unprompted review
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Reply from Compare HGV Insurance

Fantastic to hear, thank you.

Rated 5 out of 5 stars

Highly recommended

Fantastic company to deal with I have been with them for many years now and would not go with anyone else. Arron in particular was very helpful today. And I’ve always dealt with Ian in the past fantastic company very professional if you want a professional company to take care of your Hgv Insurance I would recommend you. Don’t look anywhere else thanks again to everybody.

24 July 2026
Unprompted review
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Reply from Compare HGV Insurance

Thanks George - always an absolute pleasure. Ian.

Rated 5 out of 5 stars

Renewal of GIT and Liability insurance…

Renewal of GIT and Liability insurance due for our company.
Prompt service competitive pricing given we have no outstaning claims or history of claims.
Will be getting them to requote for Truck policy again this year hopefully they will win the renewal business for that also.

16 May 2026
Unprompted review
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Reply from Compare HGV Insurance

Thank you Kevin. Always an absolute pleasure. Nick.

Rated 5 out of 5 stars

Brilliant customer service.

Brilliant customer service.
Kept me updated throughout and always on hand.
Very happy with the service I received from Stuart.

22 April 2026
Unprompted review
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Reply from Compare HGV Insurance

Great to hear, thank you Samantha.

Rated 5 out of 5 stars

Great customer team

Communication is very good. Customer service were very quick and efficient in sorting out any issues we had due to being a new business.

9 April 2026
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Reply from Compare HGV Insurance

Thats great to hear. Thank you.

Rated 4 out of 5 stars

They rang me regarding g renewal

They rang me regarding g renewal. Still waiting for paperwork to be set though

3 February 2026
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Reply from Compare HGV Insurance

Hi Denis - thanks for the review. I've checked your record and the documents were emailed to you on the 10th Feb. We have just resent them (after checking the email address with you) and popped a set in the post too. Any issues please reach out to us.

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