Omcgear Reviews 

800
•
TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Sent me a different product than what was advertised. When contacted, they offered me a $10 store credit instead of an exchange. After negotiating for an actual partial refund, they didn't process... See more

Rated 1 out of 5 stars

***Buyer beware*** This place is a joke, you think you're getting a good deal, but you'll be lucky if you stuff ever ships, then they play apologetic after weeks of blowing you off!! If you need pro... See more

Rated 1 out of 5 stars

Had them bought as a present and I know they weee ordered months ago all my fishing boots are a size 10 so wasn’t expecting when I rocked up on the bank to find omc sizing is ridiculous. I managed t... See more

Rated 1 out of 5 stars

Bunch of scam artists here. I paid $70 for 3-day shipping through UPS. The package was delayed and upon my request for a refund back to their free standard shipping, I was told it that is was not O... See more

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Company details

  1. Recreation Center
  2. also in
  3. Activewear Store
  4. Camping Store
  5. Clothing Store
  6. Hobby Store
  7. Men's Clothing Store
  8. Sporting Goods Store
  9. Winter sport Store
  10. Women's Clothing Store

Information provided by various external sources

In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

800 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.7

All reviews

(800)

9 reviews in the last 12 months

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Rated 2 out of 5 stars

Horrible service

I placed an order on 3/4 for a birthday gift. I expected the item to arrive on 3/11 (with 5 day shipping), and was emailed Monday afternoon that my order was cancelled and that the item was not in stock. I should have been notified immediately that the item was not in stock, but now I am forced to tell my son that the gift I promised him for his birthday will not arrive here before he has to go back to college. With the late notice, there is now no time to purchase the same item at another company in order for it to arrive in time. Thanks to the service at OMC, I won't be able to give my son a birthday present for his actual birthday.

9 March 2015
Unprompted review
Rated 4 out of 5 stars

Quality at a good price

I searched the web for a Marmot rain jacket and OMC had the best price. I had no issues with the purchase or delivery.

8 March 2015
Unprompted review
Rated 5 out of 5 stars

Customer service

Fantastic customer service. They went well beyond my expectations helping with arcteyx warranty issue. I'm a dedicated web customer now.

7 March 2015
Unprompted review
Rated 5 out of 5 stars

great service

I ordered a coat from OMCgear. Their price was lower than anywhere else. My coat was promptly sent to me. I have no complaints.

5 March 2015
Unprompted review
Rated 4 out of 5 stars

Speedy delivery and customer service!

I was elated at how quickly my shipment arrived and how quickly any issues were resolved. Only reason my rating is one star shy of perfect is that I had to pay to ship my item back to the retailer for a refund due to my item being the wrong size and the right size not being available--then again, my item was on sale most likely because of the limited sizes. However, other online retailers I've made purchases from were quick to provide a free return shipping label for similar issues. Other than that, my experience with this retailer was smooth, and I'd gladly recommend them to others.

4 March 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had an issue with shipping/delivery, UPS was horrible to deal with. I called OMC customer service and explained the situation to Jack. I was heading out for a ski trip and was in need of the skis I ordered. Jack not only sent another set out but had them overnighted to the hotel I was staying at. I was skeptical that they would show, but OMC proved me wrong! When I arrived at the hotel, the skis were waiting in my room! Thanks Jack!!

3 March 2015
Unprompted review
Rated 5 out of 5 stars

I am one happy customer!

Ordering was easy all the way to checkout. I called with an important question after ordering and customer service was great! OMCgear will get more orders from this guy!

3 March 2015
Unprompted review
Rated 5 out of 5 stars

Received fantastic advice and assistance !

I needed a zero degree sleeping bag in a hurry. OMCGear's employees here extremely helpful, courteous, and knowledgeable and helped me find a great sleeping bag at a great price. It was shipped quickly and the shipping fee was extremely fair. Thanks OMCGear!

3 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and fast delivery

I'm very happy with my Omcgear experience. I received a call from customer service after placing my order to confirm my purchase had been processed (nice human touch) and received my order two days later.

3 March 2015
Unprompted review
Rated 5 out of 5 stars

OMC Delivers

Purchased a Mountain Hardwear Shaka Backpack at a reasonable sales price. Nice pack of course. They delivered it on time as ordered. Ordered a Mont Bell jacket from them years ago. Was between sizes so I asked them for advice. They were right on the sizing.

In short, I'm pleased with OMC.

2 March 2015
Unprompted review
Rated 5 out of 5 stars

Great base layer

This is a very comfortable base layer for cold conditions. It fits snug but has plenty of stretch so it does not feel restrictive. I have been impressed with Arc'teryx's quality. My only issue is that the sleeves are about 2 inches too long. I wear a large, but have a 33" sleeve and Arc'teryx's large has 35" sleeves.

28 February 2015
Unprompted review
Rated 5 out of 5 stars

very satisfied

Got what i ordered and in a short amount of time who can complain!

28 February 2015
Unprompted review

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