OLPRO Reviews 

1,012
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 341 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality, clever design, and impressive durability of the camping gear, noting how wonderfully spacious and easy products like tents and awnings are to set up for outdoor trips. Reviewers also point out the remarkably fast shipping times, professional packaging, and the exceptionally helpful customer support team that quickly resolves any questions or minor order issues. However, some customers also noted frustrating issues with delivery delays or unreliable courier services failing to drop off parcels on time. A few reviewers experienced occasional durability concerns regarding specific hardware components, such as collapsible frames, support poles, or closing zippers failing during initial use.

What people talk about most

Product

People report positive experiences with product, noting great quality, comfort, and exceptional attention to... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping times and great... See more

Quality

Clients share positive opinions on quality, highlighting well-made and durable products. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, consistently praising the brilliant and efficient experience... See more

Order

Customers had positive experiences with order, highlighting the easy website navigation and impressively fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My canopy support broke on installation of the first time of using the awing. I feel that this was just a weakness or fracture of the collapsible frame. However I was disappointed that no offer o... See more

Company replied

Rated 5 out of 5 stars

Olpro Kinver 5 tent was well packed and delivered promptly. Lots of useful info brochures included. Looking forward to using it and hope it performs well. Only downside was the DPD delivery - that did... See more

Company replied

Rated 5 out of 5 stars

I know it's not magic or rocket science but this beautifully made awning has doubled the usable space in my vwt5camper can't fault it or the company thank you so much Kind regards Richard in Notting... See more

Company replied

Rated 5 out of 5 stars

Purchased the Henley breeze and a multi shade . Both products are of exceptional quality, the attention to detail is very impressive. We had next day delivery on both products. Very pleased, and some... See more

Company replied



Company details

  1. Events & Entertainment

Written by the company

At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,012)

361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you

13 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your wonderful review! We’re delighted to hear you received excellent service. Your feedback means a lot to the whole OLPRO team. 😊

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Finally got round to putting up our…

Finally got round to putting up our Olpro snug poled pop up kind of awning. Absolutely delighted. It went up so easily, it actually is the first awning we've ever bought that fits our camper (Wildax Ford Triton) and with no arguments 😁

20 August 2026
Unprompted review
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re thrilled to hear that you’re delighted with your OLPRO Snug and that it fitted your Wildax Ford Triton perfectly. 😊

We hope you have plenty of enjoyable adventures with it.

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Fantastic customer service

bought a preloved air awning through the website and had a small issue with the postage label. I was a bit stressed as I needed it in time for a camping trip. I spoke to Zoe in customer service, and she was fantastic.
She chased the delivery company and kept me updated. Even though the label couldn’t be changed, she went out of her way and offered to send another one just to make sure I wouldn’t be stuck. Thankfully, the awning arrived the very next day. Absolutely brilliant service from start to finish. Zoe really took the stress out of the situation.

13 August 2026
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Reply from OLPRO

Thank you so much for taking the time to share such a lovely review! We’re delighted to hear that Zowie was able to help and keep you updated throughout. We completely understand how stressful it can be when you’re waiting for something needed for an upcoming camping trip, so it’s fantastic to know she helped take that stress away.

We’ll be sure to pass your kind words on — she’ll be thrilled to know her efforts were appreciated. We’re also pleased to hear your awning arrived the very next day and that everything worked out in time for your trip! 😊

Thank you again for choosing OLPRO, and we hope you have some fantastic adventures with your awning! 🏕️

Rated 5 out of 5 stars

Everything (delivery and products) was…

Everything (delivery and products) was perfect.

26 July 2026
OLPRO logo

Reply from OLPRO

Thank you for your fantastic review! We’re delighted to hear that everything, from delivery to the products themselves, was perfect. 😊

We really appreciate you choosing OLPRO and taking the time to share your feedback. We hope you enjoy your OLPRO products and have plenty of great adventures ahead! 🏕️

Rated 5 out of 5 stars

VWt6 window covers

First class product.
Well made and fits well.
Arrived quickly.
Electronically good to deal with.

13 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear you’re pleased with the quality and fit of your OLPRO product, and that it arrived quickly too. 😊

It’s also great to hear you found us easy to deal with. We really appreciate your support and hope you enjoy your product for many adventures to come! 🏕️

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Help before our holiday!!!

I needed a part for my awning and rang Olpro who couldn't have been anymore helpful.
Great service from start to finish, big thankyou to Lisa,if only all companies were the same.

13 August 2026
Unprompted review
OLPRO logo

Reply from OLPRO

Thank you so much for your wonderful review! We’re delighted to hear that Lisa was able to help you find the part you needed and provided such great service from start to finish. 😊

Thank you for choosing OLPRO, and for taking the time to share your experience. We really appreciate it! 🏕️

Rated 5 out of 5 stars

Good product

Good product good price
Would recommend this company

31 July 2026
OLPRO logo

Reply from OLPRO

Thank you for your great review! We’re delighted to hear you’re happy with the product and the price. 😊

We really appreciate your recommendation and your support of OLPRO. Thank you for choosing us!

Rated 5 out of 5 stars

Good quality goods and great delivery times

Good quality goods, and great Mid-Summer sale savings. Plus, of course, and extra 10% discount on most items. Delivery - fantastic. I ordered an Orion tent on a Sunday, and received it on the Monday.

12 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear you’re pleased with the quality of your goods and managed to make the most of our Mid-Summer sale and extra 10% discount. 😊

It’s also great to hear how impressed you were with the delivery — ordering on a Sunday and receiving your Orion tent on Monday is certainly what we like to hear!

We really appreciate your support and hope you have some fantastic adventures with your new tent. 🏕️

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Speedy delivery.

I ordered a footprint for my Knightwick tent. Once it was back in stock, it arrived very quickly and safely.

12 August 2026
OLPRO logo

Reply from OLPRO

Thank you for your lovely review! We’re delighted to hear that your Knightwick tent footprint arrived quickly and safely once it was back in stock. 😊

We really appreciate your patience while waiting for the item to become available, and we’re pleased we could get it to you promptly. We hope you enjoy many fantastic camping trips with your Knightwick! 🏕️

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Quality products brilliant price

Ive bought an air awning from alpro before, its a brilliant bit of kit, so i looked for offers on the website i was after a windbreak i found the perfect one at a very good price website easy to use delivery was fast. Good company to deal with quality products perfect.

12 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear you’ve been so pleased with your OLPRO air awning and that you found the perfect windbreak at a great price. 😊

It’s wonderful to hear that you found our website easy to use and were impressed with the fast delivery too. Your kind words about our products and service mean a lot to the whole OLPRO team.

We really appreciate your continued support and hope you enjoy your new windbreak on many adventures to come! 🏕️

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Helpful

The original awning wasn't available, but I chose this as alternative, fast delivery and helpful. Haven't had it up yet as rain been heavy here in Scotland!

11 August 2026
OLPRO logo

Reply from OLPRO

Thank you for your lovely review! We’re pleased to hear that you were happy with the alternative awning and that it arrived quickly. 😊

Thank you for choosing OLPRO, and we really appreciate your kind words about our service!

Rated 5 out of 5 stars

Fantastic delivery process

Fantastic delivery process. Here the next day, can’t wait to get back into the caravan to try it out!

11 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear your order arrived the very next day and that you were impressed with our delivery service. 😊

We hope you have a great time trying it out on your next caravan trip and that you get plenty of use from it. 🏕️

Thanks again for choosing OLPRO, and happy camping!

Rated 5 out of 5 stars

Great products & no messing waiting…

Great products & no messing waiting around for their delivery.5 stars

11 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your 5-star review! ⭐️ We’re delighted to hear you’re happy with the quality of our products and our speedy delivery.

We really appreciate your support and hope you enjoy your OLPRO products on many adventures to come! 🏕️

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Efficient service and quality products

Efficient service and quality products

10 August 2026
OLPRO logo

Reply from OLPRO

Thank you for your fantastic review! We’re delighted to hear you were pleased with our efficient service and the quality of our products. 😊

We really appreciate your support and hope you enjoy your OLPRO products for many adventures to come!

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Very nice lantern

The lantern is a very nice bit of kit and was delivered quickly. It’ll look great as part of our glamping set up.

10 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your lovely review! We’re delighted to hear you’re pleased with your lantern and that it arrived quickly. 😊

We’re sure it will look fantastic as part of your glamping setup and hope you enjoy using it on many relaxing evenings! ✨🏕️

Thanks again for choosing OLPRO!

Rated 4 out of 5 stars

Not next day delivery but put as right as they can

Update - refund and straps greatfully received - appreciate errors do happen but this company has corrected them in the best way possible - thanks very much!

I ordered some storm straps on a Wednesday evening as I couldn't find ours, paid for next working day delivery and expected them to arrive on Friday due to ordering after the 2pm cut off. We were camping from the Saturday, so this should have been fine - order arrived on the Sunday - too late for us to use - I want to return them but don't see why I should have to pay for postage again since I already overpaid for a service I didn't get

29 July 2026
OLPRO logo

Reply from OLPRO

We’re really sorry that your storm straps arrived too late for your camping trip. Unfortunately, this was due to a system error, and we completely understand how frustrating it must have been, particularly as you had paid for next working day delivery.

We have now refunded the cost of the storm straps along with the postage charges, so you won’t be out of pocket for the delivery service you didn’t receive.

We sincerely apologise for the inconvenience and disappointment caused, and we appreciate your understanding while we’ve looked into this for you. Thank you for bringing the issue to our attention.

Rated 5 out of 5 stars

Good item

Good item
Fast service

9 August 2026
OLPRO logo

Reply from OLPRO

Thank you for your lovely review! We’re delighted to hear you’re happy with your item and our fast service. 😊

We really appreciate your support and hope you enjoy your OLPRO product on many adventures to come!

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

Prompt delivery good quality product

Prompt delivery good quality product

10 August 2026
OLPRO logo

Reply from OLPRO

Thank you for your great review! We’re delighted to hear you’re pleased with the quality of your product and our prompt delivery. 😊

We really appreciate your support and hope you enjoy your OLPRO product on many adventures to come!

Thanks again for choosing OLPRO!

Rated 5 out of 5 stars

I made an error on my order

I made an error on my order, phoned in and spoke to Zoe, who sorted things out in minutes, with no fuss, just brilliant customer service.
My order has been received and simply great products.
Thank you

9 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear that Zowie was able to quickly sort out your order and provide such brilliant customer service. 😊

We’ll be sure to pass your kind words on to Zowie — she’ll be thrilled to know her help was appreciated.

It’s also great to hear you’re pleased with your products and that your order arrived safely. Thank you for choosing OLPRO and for taking the time to share your experience! 🏕️

Rated 5 out of 5 stars

Really well designed tent

Really well designed tent! I’ve had many but this one with the central connecting of roof and ground piles created a atring structure. Well packaged and lots of customer care. Love it thst it’s environmentally friendly too.

7 August 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear how impressed you are with the design and structure of the tent. It’s great to know the central connection between the roof and ground poles has made such a difference to you. 😊

We’re also pleased to hear you were happy with the packaging and customer care, and that our focus on creating more environmentally friendly products stood out to you.

We really appreciate your support and hope you have many fantastic adventures with your new tent! 🏕️💚

Thanks again for choosing OLPRO!

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