Wow, what a chair! & Great customer service! I am giving my honest review of the OkUp M-78 A power reclining office chair. I think it’s a great chair. It’s a beautiful chair & a comfortable chair. I p... See more
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Review summary
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My old office chair was due for an update and I have back issues so I decided to try out the Okup M63. This is a great chair and I am happy with my decision. It’s a full blown recliner with cooled sea... See more
Good and responsive customer service! They helped me with my issues and resolved them to a satisfactory conclusion.
This chair is a powerhouse of comfort and adjustability. The dual motors let you control the backrest and footrest independently, and it reclines all the way to 180°. The massage and heating funct... See more
Company details
Written by the company
Since 1997, OKUP has been designing ergonomic office chairs and recliners that prioritize genuine comfort and everyday functionality. People often overlook how sitting impacts their well-being, and many believe work and relaxation need to happen in separate spaces. But we believe one chair can do both. With over 28 years of experience, we create seating that supports how people work, rest, and live today—comfortably and effortlessly. Designed in the USA and built by us, we handle our own design and production while partnering with trusted suppliers to ensure lasting quality and reliable service worldwide.
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3.8
Great
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 24 hours
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Big and Plush!
Bought this because I gave up on an even more expensive chair, that kept creaking and the manufacturer could not send me one that wasn't. This chair is substantially less in cost AND is way more plush! I do enjoy the motorized leg pad. Would recommend to those who want that high-eng luxury feel, but not the high-end luxury cost.
30 July 2025
Unprompted review
My partner absolutely loves his chair
My partner absolutely loves his chair! It’s so comfortable. And the chair’s ergonomic design has helped his support his back. The shipping was quick and the customer service from the sales representative named Gon was exceptional!
15 August 2025
Unprompted review
Awesome chair with great support
Awesome chair with great support to boot. Ordered the M80 with all the bells and whistle. Got an email like an hour later stating that it was on back order and would take about 30 days. Appreciated the fact that I was advised of this and the option to modify my order. Decided to go with the M76 since I couldn't wait. Communications through email was quick and concise. Chair arrived a few days later. Easy install. VERY comfortable. Great buying experience.
11 July 2025
Unprompted review
Customer service was quick and helping
Customer service was quick and helpful! The chair is on the small side so it didn’t work out for us but it is a nice looking chair for a smaller person. All the features worked properly. You can’t beat the customer service.
3 July 2025
Unprompted review
Surprised to find this chair
I was surprised to find this chair on facebook. The ordering was extremely easy. It was delivered in only five days.
4 July 2025
Unprompted review
People are super nice and willing to…
People are super nice and willing to help 5. I am tempted to give 4 stars on quality as assembling the arm rests were near impossible and I almost returned it. The assembly is stupid easy but the parts would not align properly. after 45 min of fighting what should have been a simple task we got it assembled. I had to remove the arms fully assemble the difficult part then reattach to the chair on the backrest. The people made this company the product hardware has alignment issues. The chair now that its assembled is frigging awesome. ITs huge so if you are skimpy on space you may wish to reconsider. It's like a plush recliner for the living room on caster wheels for our desk. LOL
24 June 2025
Unprompted review
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