Oily Jack England Reviews 

191
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the vintage jacket restorations and professional re-waxing services. Consumers also highlight the incredibly helpful staff who communicate clearly and efficiently throughout the entire collection and delivery process. Some reviewers were not happy with the final appearance or specific aspects of the waxing service. Consumers occasionally hesitated when receiving quotes or felt the treated items looked a bit dull compared to expectations. However, buyers generally find the services well worth the money and appreciate having their old favorite garments brought back to life.

What people talk about most

Product

People report positive experiences with product, expressing immense satisfaction over the exceptional... See more

Service

Clients share positive opinions on service, highlighting efficient communication, friendly interactions, and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the exceptional... See more

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting wonderful, knowledgeable,... See more

Value for money

Users describe strong satisfaction regarding value for money, frequently noting that the services provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional! Excellent communication and response times. But the jackets!! It's like they've swapped them out for brand new ones! Absolutely unbelievable. C... See more

Rated 5 out of 5 stars

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very... See more

Rated 5 out of 5 stars

Amazing service and a fantastic company. My father passed away a couple of years ago and my mother wanted his Barbour jacket restored. She couldn’t have been happier with the quality of the... See more

Rated 5 out of 5 stars

Really great company. Communication was excellent throughout and everything was handled clearly and efficiently over email. They lengthened the sleeves on my Barbour jacket, which has complete... See more


Company details

  1. Repair Service

Written by the company

OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

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Replied to 50% of negative reviews

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4.8

All reviews

(191)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Never dealt with them before

Never dealt with them before - but I found them extremely helpful and courteous throughout . Did a 100% job - what more can anyone want ?. A decent honest company with an 'old fashioned' proper approach to satisfaction customer from first to last !!

15 November 2025
Rated 5 out of 5 stars

I've had my jacket re-waxed by Oily…

I've had my jacket re-waxed by Oily Jack twice now. Both times, the service has been nothing but professional and efficient. Timescales are clearly communicated, normally the jacket is returned early with an excellent finish. Would recommend to anyone. A much better alternative than Barbour's in-house rewax service which is normally slow.

3 November 2025
Rated 5 out of 5 stars

Great service.

A company who have a professional waxing/refresh service - they are passionate about all branded wax garments.
They delivered my biker jacket fully re-waxed and refreshed the wool tartan lining.
A tremendous service !
Thanks Oily Jack!

2 October 2025
Rated 5 out of 5 stars

Giving life back to a beloved coat!

I had been looking for a while for someone to re-oil my Drizabone coat, which had stopped being waterproof. I was really happy to find Oily Jacks in Westerham, they did a fabulous job with it (and a Barbour that needed rewaxing too) - so good to have a couple of old favourites up and working again.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

The jacket is rejuvenated

The jacket is rejuvenated! It looks great.
I will definitely use Oily Jack again.

The only wrinkle was not the fault of Oily Jack. The 48hr postal return took 72 hours which is down to Royal Mail. It might be worth looking at other delivery services.

29 September 2025
Rated 5 out of 5 stars

I am so chuffed with my vintage Barbour…

I am so chuffed with my vintage Barbour jacket repair and waxing. I asked for a number of repairs but oily jack noticed other small items which they dealt with at no extra cost. The jacket looks superb I’m very happy, thank you oily jacket.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Bloody brilliant

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very tired, but after the repairs looks fantastic. I will be taking it back in the future and recommending to friends and family. I think what they charge is very reasonable for what I got.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Belstaff jacket like new again

Second time my Belstaff jacket has been waxed by Oily Jack. The work is great, perfectly finished. This time I has some repair work too, which was priced well and looks like it was part of the original finish.

14 September 2025
Rated 5 out of 5 stars

Excellent workmanship, personable and helpful staff

I was looking for a way to restore my father's 60 year old U.S. Navy flight jacket, so I could pass it on to my son, when I serendipitously came across Oily Jack. The jacket was stiff and covered with mold as it had been kept for many years in an outdoor wardrobe in humid Florida. Ashley and his team appreciated the jacket's historical and sentimental value and assured me that they could greatly improve its condition. Wisely, they didn't promise to make the jacket 'as new' but it's pretty close and I am totally delighted with the results! Everyone at Oily Jack has provided a wonderful service, from emails and phone calls to discuss the process, timing, and desired results to a super efficient system to collect and transport the jacket to and from the workshop.
Thank you, Oily Jack, for restoring my family's treasured keepsake.

14 September 2025

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