Octoclassic Reviews 

461
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, often finding hard-to-locate parts that fit perfectly and are of outstanding quality, sometimes even exceeding expectations. The company is praised for its responsive and helpful service, with staff adapting to customer needs and providing quick assistance. However, some customers also noted significant issues with product quality, particularly concerning 3D-printed parts that did not fit, were brittle, or had a poor finish that did not match original equipment. There were also frequent complaints about delivery delays, lack of communication, and problems with returns and refunds, with some experiencing long waits and difficulties in resolving issues.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the outstanding quality... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the outstanding quality,... See more

Service

Clients share ambiguous opinions on service, with some reviewers highly recommending the services for being... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over long... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more

Rated 5 out of 5 stars

Great company, great products! Fast replies on any issues at all: positive feedback from the helpdesk! Their youtube videos help with assembly! Delivery time depends on the products configuration.


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.8

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(461)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finding and buying discontinued parts…

Finding and buying discontinued parts for my car was amazing. I have not been able to get the car out of storage, but I'm anxious to see how they fit and look. I was alarmed to see your Website go down (In the US at least) for more than a week. It left me with the feeling you went under but a few days later, my parts arrived. This is an excellent service to those of us who are trying to keep our classics in top condition.

3 March 2023
Rated 5 out of 5 stars

Parts for MB R129…

Ordered some hard to find MB R129 plastic trim parts ie speaker cover ,boot trim and front wing plastic grills.when they arrived the parts were better than the old parts I took off, will use this company again

1 March 2023
Rated 1 out of 5 stars

I will rate your product when I get it

I will rate your product when I get it, I ordered in January and didn't get it up until now. I emailed your company they said they will respond when the delivery company respond that was week ago .I even emailed the delivery company myself and they didn't respond.
I hate to think it but seems I will not get the product and maybe even my money back.
sorry but I speak the truth.

17 March 2023
Rated 5 out of 5 stars

More than happy with my hard to find…

More than happy with my hard to find part . The 3D print feels a lot stronger than the original. The service was quick and very professional. I’ll easily recommend Octoclassic to everyone.
Thank you to all involved.

Jim K

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Parts for Mercedes R129

I bought a number of parts from OctoClassic in February 2023 for my classic-car business (focus is Mercedes R129)
Before buying I had some questions, which were answered fast and competently from the sales team. I had a special request to buy some parts unpainted and even though such parts are not listed on their web page, they happily accepted to warrant my request.
All parts were delivered in approx. 10 days, securely wrapped and boxed. The quality of the 3D printed parts is really high and, in some cases, appear more robust than the original parts.

6 March 2023
Unprompted review

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