Octoclassic Reviews 

461
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers had a great experience with this company. Many customers successfully found hard-to-locate replacement parts, praising their perfect fit, beautiful craftsmanship, and overall quality that often exceeded expectations. People frequently highlight the exceptional service, with staff being helpful, responsive, and professional in addressing needs and queries. Conversely, a small portion of people felt that some products were of low quality, describing parts as brittle, poorly fitting, or not matching original equipment. Additionally, some customers experienced lengthy delivery delays and a lack of communication regarding order status.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the outstanding quality... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the outstanding quality,... See more

Service

Clients share ambiguous opinions on service, with some reviewers highly recommending the services for being... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over long... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more

Rated 5 out of 5 stars

Great company, great products! Fast replies on any issues at all: positive feedback from the helpdesk! Their youtube videos help with assembly! Delivery time depends on the products configuration.


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.8

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(461)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Filip Swiercz is scammer an it was big…

Filip Swiercz is scammer an it was big mistake working with him. I would never recommend anyone to buy anything from here

12 June 2023
Unprompted review
Octoclassic logo

Reply from Octoclassic

When expressing such an opinion, please provide evidence, otherwise please delete the untrue opinion or we will refer the matter to the appropriate authorities, which will sue for defamation.

Rated 5 out of 5 stars

Quality service

Good quality part fashion, efficient service I live in New York and got the part within days i’m about to order one more for a fellow 190E friend 👍🏾

7 August 2023
Unprompted review
Rated 3 out of 5 stars

Quality is low.

Ordering and shipping are good. The quality of the product is lower this time. The plastic is very thin and the workmanship has decreased unfortunately unlike my previous order.

4 July 2023
Rated 5 out of 5 stars

This company is a godsend!

OctoClassic is providing a service that car guys all over the world have needed since the invention of plastic. They've come through for me multiple times and their customer service is exceptional.

My first order was lost in the mail as it was coming to the US from Poland. OctoClassic was kind enough to send a replacement order that arrived very quickly.

The next time, there was a part that they didn't offer so I emailed them to request they do. Not long after, the newly designed part was in my mailbox.

Quality and fitment is consistently on par or better than OEM because they're using more modern materials.

If you're in need of random and obscure plastic pieces for your unique car, get in touch with these guys!

27 July 2023
Unprompted review

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