Octoclassic Reviews 

461
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their perfect craftsmanship and beauty, especially for hard-to-find or custom-made car parts. Many appreciate the company's ability to re-engineer parts to improve durability and provide excellent fitment, even for items not listed on their website. Reviewers frequently praise the top-notch service, responsiveness, and helpfulness of the staff, noting their kindness and efficiency in speeding up processes. However, some customers were dissatisfied with the quality of certain 3D-printed products, describing them as having a poor finish, being brittle, or not matching OEM parts in texture and gloss. There were also complaints about significant delays in order fulfillment and delivery, lack of communication, and issues with customs charges not being clearly stated or included. A few people also mentioned difficulties with the return process for defective items and poor customer service attitude when resolving issues.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, fitment, and availability of... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the excellent quality and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing high satisfaction, praising... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences like... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing significant delays and tracking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.8

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(461)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wagenheberabdeckungen

Fast, problem-free delivery to Switzerland.
The jack covers supplied fit perfectly. We had to do some work to ensure that the clips clicked into place sufficiently. But that could also be due to the (old) sill.
The supplier will be saved with me and will be taken into account again if necessary.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Stuff

Really good quality spare parts for my R129 - hard to get elsewhere or very expensive.

9 October 2023
Rated 5 out of 5 stars

Quality

Quality, speed, rigtig parts for the car. Nonne but Octoclassic can deliver. Mercedes no way.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Octoclassic is a great way for old- and…

Octoclassic is a great way for old- and youngtimer enthusiasts the get high quality parts that are no longer available with the manufacturers at a good price. The parts offered are typical parts needed with each model after a few decades, are of high quality and the design is often improved compared to the replaced parts.

I can highly recommend Octoclassic to any customer who is also struggling with finding interior parts for historic vehicles.

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Delighted with the service Octoclassic…

Delighted with the service Octoclassic provided on replacement parts for my 25 year old Mercedes SL.

They reimbursed me when I inadvertently ordered too many parts. Then they replaced without question a part which had inadvertently broken when my garage fitted it.

So very pleased with the outcome. Kamil at Octoclassic very helpful.

16 October 2023
Unprompted review
Rated 3 out of 5 stars

Neutral

The paint comes off real easy and the snaps are also easy to break - overall I am neutral on their products as there are not many options available

7 September 2023

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