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Oakleysgardenmachinery Reviews 

712
•
TrustScore 4 out of 5

4.2

Home & Garden
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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently mention that placing orders is quick and straightforward, and they regularly appreciate receiving helpful progress updates regarding their purchases. People are also very pleased when goods match descriptions accurately and arrive safely within expected timeframes. However, some customers also noted experiencing very slow delivery times, with parcels occasionally failing to arrive on the promised schedule. A few other people also felt that shipping charges were unexpectedly high compared to the value of the purchased items. Others reported frustrating problems with courier services regarding severely delayed or missing packages.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast and... See more

Service

Clients share positive opinions on service, noting that staff are very helpful and quick to answer email... See more

Product

Consumers experience highly mixed satisfaction regarding the product and purchasing process. Many customers... See more

Order

Reviewers highlight ambiguous aspects of order processes, showing both satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Oakley's and their courier APC , good tracking information and delivered within the time slot as advised. I would definitely use Oakley's again for spare parts.

Rated 5 out of 5 stars

Very helpful and quick to answer email enquiry. Advised on correct part number needed, easy to order and pay for, and was received next day delivery. Highly recommended.

Company details

  1. Home & Garden

Written by the company

Oakley's is a leading supplier of garden machinery & equipment. We sell all top brands with an excellent service & parts department. Fast UK delivery.

Contact info

4.2

Great

TrustScore 4 out of 5

712 reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(712)

41 reviews in the last 12 months

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Rated 2 out of 5 stars

Delivery was terrible I’ve waited weeks…

Delivery was terrible I’ve waited weeks for a small spring that could have been sent in the post rather than by an expensive courier. Only having one option for delivery is ridiculous. Will. Look elsewhere next time I need parts. 🤬

14 February 2025
Rated 5 out of 5 stars

Easy to order & good service

Ordered STIHL hand held vacuum cleaner which was on offer at a competitive price .. easy to navigate website and to order .. arrived within a few days following winter storms .. pleased with service

22 January 2025

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