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Oak&More Reviews 

5,740
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the furniture's quality, describing items as solid, well-made, and beautiful. Many highlight the excellent delivery service, noting polite and helpful drivers who often place items in the requested room and provide timely updates. The ordering process is also frequently described as easy and straightforward, with good communication. However, some customers noted issues with delivery staff not fully completing paid-for services, like unboxing or assembly, or refusing to take packaging. A few also reported initial damage or quality concerns, including misaligned parts or furniture not meeting expected material standards.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, solid construction, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the furniture's solid... See more

Order

Reviewers mention positive feedback about their ordering experience, frequently highlighting the ease and... See more

Service

Customers consistently note positive experiences with service, praising the excellent personal service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reviewing the Solid Oak Parker Super King bed frame from Oak&More. Around 100kg in weight, this thing is properly solid with deep rails, heavy duty double bolts and further structurally reinforcing co... See more

Company replied

Rated 5 out of 5 stars

What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more

Company replied

Rated 5 out of 5 stars

Placed 2 orders with this company & will definitely use them again. Items arrived on time, very, very well packaged & in perfect condition. Delivery drivers were respectful & put all of the large item... See more

Company replied

Rated 5 out of 5 stars

Very easy to order the extra large Loxton sideboard. Very reasonably priced. Kept fully informed on delivery although outer packaging was damaged driver took photos and reported back of the condition.... See more

Company replied


Company details

  1. Furniture Store

Written by the company

We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,740)

1,441 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fantastic place

What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to browse and the most wonderful salesman... Troy Bahadur. A fabulous sense of humour, excellent knowledge, genuinely interested in us and gave us so much info without being pushy. Thank you so much, a lovely man .

8 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for such a fantastic review Sarah. We're delighted to hear you decided to visit our Rotherham showroom and it helped you find your perfect sofas with confidence. We're especially pleased to hear about your experience with Troy. We'll be sure to pass on your kind words to him. Thank you again for your support, and we hope you enjoy your new sofas for many years to come!

Rated 5 out of 5 stars

Harrow Chesterfield sofa

Gorgeous sofa, I love it. Highly recommend!

10 June 2026
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Reply from Oak&More

Thank you for your wonderful review. We're so pleased to hear you love your new sofa and you're happy with your purchase. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Great quality furniture and great…

Great quality furniture and great communication. Quick delivery 5*

17 June 2026
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Reply from Oak&More

Thank you for your kind feedback. We're delighted to hear you're pleased with the quality of the furniture and our communication met your expectations. We really appreciate your 5-star review and hope to serve you again in the future.

Rated 5 out of 5 stars

Super helpful and friendly … our…

Super helpful and friendly … our product came with a small amount of damage and the staff sorted it very swiftly over the phone 📞….

16 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your wonderful 5-star review Lewis. We're delighted to hear you found our team helpful and friendly. We're sorry your product arrived with a small amount of damage, but we're pleased we were able to resolve the issue quickly for you. We hope you enjoy the furniture for many years to come!

Rated 1 out of 5 stars

Very bad quality

Very bad quality

16 June 2026
Oak&More logo

Reply from Oak&More

Thank you for taking the time to leave your review. We’re very sorry to read your comments and disappointed that we were not contacted before the review was written, as we always want the opportunity to put things right and address any concerns directly.

We pride ourselves on both the quality of our products and the standard of our customer service, and we are committed to helping whenever a customer is dissatisfied. Our Customer Service Manager has already attempted to reach you, as we will always do our best to understand the issue and work towards a suitable resolution.

We would really appreciate the chance to discuss this with you and assist further, so please do get in touch with us at your earliest convenience by calling us back on 02083387610 or replying to the e-mail we have sent you.

Rated 5 out of 5 stars

What a lucky find

What a lucky find. The website it informative and easy to navigate. I ordered 2 peices of furniture and booked delivery slot of my choice. Kept informed and the delivery guys called me so I knew they were on their way. Furniture is beautiful. Solid, well made and a brilliant statement in my living room. Loveitloveitloveit.

15 June 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your wonderful review Kelly. We're delighted to hear you found our website easy to navigate and the ordering and delivery process was smooth from start to finish. We're especially pleased you love your new furniture and it has made such a brilliant statement in your living room. We hope you enjoy your furniture for many years to come!

Rated 5 out of 5 stars

Fantastic made furniture good delivery…

Fantastic made furniture good delivery very polite chaps so pleased with my furniture

12 June 2026
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Reply from Oak&More

Thank you for your review Gillian. We're delighted to hear you're so pleased with your furniture and your delivery experience was a positive one. We hope you enjoy your furniture for many years to come!

Rated 5 out of 5 stars

Excellent service and quality

from ordering, to delivery we are thrilled with our experience and the quality of our furniture from O&M.
We would absolutely recommend this company and the delivery team.
Thank you

15 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your wonderful review Dawn. We're delighted to hear you were thrilled with your experience from ordering through to delivery, and you're pleased with the quality of your furniture. Thank you for your recommendation and for choosing Oak & More!

Rated 3 out of 5 stars

Sturdy desk but easily marked

The desk is sturdy and the doors and drawers are good quality, but I really regret buying it. The photos don't show how small the cupboards are inside, which is quite annoying but not a big issue. But for such an expensive item the top is really prone to marking (maybe to do with the finish?). I've only had it a few weeks, using it as a writing desk, so it's not undergone any rough treatment. The desk was a treat for myself but I feel foolish spending so much on something I can't return.

14 June 2026
Unprompted review
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Reply from Oak&More

Thank you for sharing your honest feedback. We’re truly sorry to hear that the desk hasn’t felt like the treat you hoped for. We’re always happy to advise on dimensions, internal measurements, and any other details before purchase, but we completely understand how disappointing it is to find the top marking so easily, as this is certainly not the experience we want for our customers.

We take great pride in the quality of our furniture and the service we provide, and we’re committed to helping wherever we can. If you could please send a few photos to orders@oakandmore.co.uk, our team will be able to review the issues and offer either a suitable resolution or possibly care advice.

Rated 5 out of 5 stars

I am very happy with the 2x chest of…

I am very happy with the 2x chest of drawers and matching bedside cabinet. They are very well made and look classy. I am so glad I chose to purchase from Oak & more. Top quality for a very fair price.

28 May 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your lovely review Jan. We’re really pleased to hear you’re so happy with your two chests of drawers and matching bedside cabinet. We really appreciate you choosing Oak & More and taking the time to share your feedback. Enjoy your new furniture!

Rated 5 out of 5 stars

First class service from ordering to…

First class service from ordering to delivery can,t fault the servise

14 June 2026
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Reply from Oak&More

Thank you for your kind review Lyn. We’re pleased to hear you were happy with the service from ordering through to delivery. It’s great to know everything went smoothly for you!

Rated 5 out of 5 stars

Easy to order

Easy to order. Can choose delivery date around work. Kept up to date with delivery details. Table was easy to assemble, well packaged. Table and chairs are solid and look lovely in my dining room. Reasonable price for the dining set.

1 June 2026
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Reply from Oak&More

Thank you for your lovely review. We’re pleased to hear you found the ordering process easy and appreciated being able to choose a delivery date worked around you. It’s great to know you were kept up to date with delivery details and everything arrived well packaged. Thank you again for taking the time to share your feedback, and we hope you enjoy your new furniture!

Rated 5 out of 5 stars

Excellent quality

Delivered on time, stylish and robust desk, came assembled. Excellent would recommend.

1 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your kind review Jane. We’re really pleased to hear your desk arrived on time and you’re happy with both the style and quality. We really appreciate your recommendation and hope you continue to enjoy your new desk!

Rated 5 out of 5 stars

Everything arrived on time and they…

Everything arrived on time and they look lovely in my living room

6 June 2026
Oak&More logo

Reply from Oak&More

Thank you for your feedback. We’re really pleased to hear everything arrived on time and you’re happy with how it looks in your living room. We hope you enjoy your furniture for years to come.

Rated 2 out of 5 stars

We liked the model and the colour and…

We liked the model and the colour and the fact that it was advertised as “only oak, no mdf no veneers, nothing to hide” was a big plus.
Delivered on time and room by choice another plus (reason it got two stars).
Reality: the moment you touch it you know it s only de top board which is real oak. It s weight is comparable to Ikea furniture and you re lucky if they have used real wood to build it.
Deceiving marketing and overpriced in my opinion.

11 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for taking the time to provide your feedback. We’re sorry to hear that the sideboard hasn’t met your expectations, and we appreciate you sharing your thoughts.

We do want to reassure you that we have not misled any customers. The Bridstow Oak and Blue Painted Small Sideboard listing clearly states that it is made using solid oak for the top and solid hardwood for the painted frame, with no veneers or MDF. We are very transparent about the materials used in all of our collections, and we take great care to ensure our descriptions are accurate.

We pride ourselves on the quality, craftsmanship, and value of our furniture, and we’re confident that the sideboard you have received is of excellent quality. It is a solid, durable piece designed to last for many years, and it cannot be compared to flat‑pack or mass‑produced furniture from companies such as IKEA.

We do appreciate your feedback and are always here to help if you would like to discuss your order further.

Rated 5 out of 5 stars

Beautiful furniture and super service.

I bought a Cambridge Solid Oak Hallway Sideboard which arrived yesterday and it is absolutely stunning, so I am very happy!! The customer service is second to none and communication regarding delivery was excellent. I received up to date delivery details and continuous delivery updates. The delivery guys were brilliant so no complaints whatsoever.
Would highly recommend Oak & More and the delivery Company.

11 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for your lovely review Emma. We’re delighted to hear you’re so pleased with your Cambridge Solid Oak Hallway Sideboard and it’s arrived safely. Your kind words and recommendation mean a great deal to us, and we really appreciate you taking the time to share your experience. Enjoy your new sideboard, and we hope to see you again soon!

Rated 5 out of 5 stars

Great product, great communications, great delivery. 5 Star.

I recently purchased a Hertford round table and X back chairs in solid oak and found the process very easy. The product's were delivered well packaged, on time, and on my preferred date. The delivery company was very professional with communication throughout. As to the table and chairs they are, in my opnion, excellent quality and I am extremely pleased with them, and the company.

22 May 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your wonderful review Malcolm. We're delighted to hear your purchase was such a positive experience from start to finish. It's great to know the ordering process was straightforward, the delivery arrived on time. We're especially pleased you're so happy with the quality of your solid oak table and chairs. Thank you for choosing us, and we hope you enjoy your new furniture for many years to come!

Rated 5 out of 5 stars

The furniture was packed well and…

The furniture was packed well and delivered with care

4 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you for your review Claire. We're delighted to hear your furniture arrived well packaged and was delivered with care. We hope you enjoy your new furniture!

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