We arrived very late in the evening because of several flight delays and cancellations, but were comforted by the excellent servicemindedness of the employees. In spite of having worked very very l... See more
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Worst ever experience. The company has no manners at all to speak to customers. They don’t reply once the booking is made. Had booked a car with them and the server went down. Didn’t refund the money... See more
After the first rent from Novacar Antalya, I become their permanent customer since all processes are so quick and the cars are pretty new. All the staff including Berkay Bey and Emine Hanım are so kin... See more
I was picked up fast for the shuttle coming and going. I received my car in 15min of arriving to the rental center. The staff was pleasant and they had water and tea available while you waited. I reco... See more
Company details
Written by the company
Novacar, is serving at the biggest airports in Turkey, is a well known car rental company located in Turkey. The focus of our brand is %100 Customer satisfaction.
Contact info
Atatürk Mah. Ertuğrul Gazi Sok. Metropol İstanbul A3 Blok Kat : 6 Daire:72-73, 34758, İSTANBUL, Turkey
- 00908505821737
- info@novacar.com.tr
- novacar.com.tr
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This company hasn't invited customers recently, so reviews may not be representative
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Mustafa and Ulas were very nice with…
Mustafa and Ulas were very nice with the free car upgrade and perfect service!!! Quick & Comfortable!
Great Service and Helpful Staff
I rented a car from izmir adnan menderes airport. their office was not inside the airport, but when I reached them by phone, they picked me up from the airport by car and took me to their office. The staff in the office are friendly and helpful. Vehicle was clean and new. I did not have any problems during the rental period. The process of returning the vehicle and the return to the airport took a very short time.
Excellent service
The workers who helped us were very kind. The car was a new one and perfectly clean. Thank you for excellent service during olur rental.
I had a fantastic experience with…
I had a fantastic experience with Novacar at Istanbul-Sabiha Airport. I would like to specifically mention Ömür, the consultant who assisted us during the rental process. Ömür provided exceptional service and went above and beyond to ensure our satisfaction.
Ömür not only served us with great kindness and professionalism but also took the time to explain all the details of the rental agreement. His thorough explanation gave us a clear understanding of the terms and conditions, which was greatly appreciated.
One of the best things about our interaction with Ömür was when he noticed that the initial car we were assigned did not have cruise control. Instead of leaving it at that, he proactively searched for another car with cruise control and offered it to us as an alternative. This level of attentiveness and customer care truly impressed us.
Overall, I highly recommend Novacar at Istanbul-Sabiha Airport, and I want to express my gratitude to Ömür for his outstanding service. Thanks to his dedication, we had a smooth and enjoyable rental experience.
Nice interest and service
The consultant was very interested and the service was very high quality. Thanks to Mr Okan Boz
Smooth service
Smooth service! Good communication! Great car! Everyting was as promised! I was so happy that i left a present at the desk after dropping off
Thanks to Mustafa and NOVACAR
Thanks to Mustafa and his great service me and my wife were able to return our rental car with no problems and make it to the airport to be on time for our flight. He was able to communicate with me via WhatsApp and shared the drop off location after I could not find it by myself with the address provided in my agreement. We really appreciated his extra time and patience. I definitely will recommend Mustafa and NOVACAR to all my family friends
HELLO
HELLO, FIRST WE HAD OUR HEISED UP AFTER THAT, THANKS TO OKAN, WHO WELCOME US AT SABIHA GÖKÇEN AIRPORT, OUR HEISED WAS AVOIDED WITH HIS RELATED RESPECT TO HIM, THANKS TO OKAN. MINING RENTAL PROCESS CAN BE PERFORMED
price performance
The address where I don't always rent a car is Novacar. High quality, reasonable price. Tools are always clean and always new. The staff is concerned and the service quality is high, especially the employee named Okan is very helpful every time. thank you novacar family
Great Company
Thanks to a single person, it was the only company I rented. Thank you very much for everything. Thank you Mr. Okan for everything. they were very helpful
They have a nice service
They have a nice service. Okan he help me very much he is the best. Everything perfect, you will feel comfortable. Also the cars very good always I will try to rent from them I advice for this company you can trust them. More than 5 star
Very good
I was picked up fast for the shuttle coming and going. I received my car in 15min of arriving to the rental center. The staff was pleasant and they had water and tea available while you waited. I recommend them for all Izmir Turkey travel. Trust me I've had disastrous experiences w other agencies.
reservation operating tools are top…
reservation operating tools are top managers. Price difference Ataşehir office users are very friendly and sincere.
Arif emre
Dear Arif very helpful guy, many thanks for everything.
See you next time Novacar
A VERY GOOD COMPANY
A VERY GOOD COMPANY. HE HELPED ME A LOT AND I DID NOT HAVE A RENTAL PROBLEM. PRIORITY TO EMIR, OMER AND EMRE THANKS TO DEAR FUAT
Staff at the office were very kind and…
Staff at the office were very kind and helpfull. We had a great experience, brand new megane was delivered. We are planning to book again from Novacar next year.
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