Northwest Guitars Reviews 

811
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely thrilled with the remarkably fast delivery times and the consistently excellent quality of all available guitar components. People frequently share that browsing the online store is straightforward, and they really appreciate receiving helpful guidance from staff when choosing replacement parts. Some reviewers were not happy with delivery issues, noting instances where parcels were severely delayed in transit or completely lost. A few other people also felt that certain hardware items failed to fit properly into their specific instruments, causing frustrating compatibility setbacks and sizing challenges during assembly work.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items such as necks, bodies, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders consistently arrive promptly and... See more

Service

Users describe positive interactions with service, highlighting consistently fast, reliable, and friendly... See more

Quality

People report positive experiences with quality, highlighting excellent products and fast delivery. Consumers... See more

Order

Customers report great satisfaction with their order experiences, highlighting swift next-day delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible bunch of folk to deal with and they sell as far as I know, the best Telecaster pickup upgrades (Tonerider Vintage Plus), I’ve ever purchased anywhere. Turned my project Squier classic vibe... See more

Rated 5 out of 5 stars

Didn't know what machine heads (tuners) my guitar needed, called to get help and got just the most impressive customer service in ages! Brilliantly knowledgable, directed me to machine heads that woul... See more

Rated 5 out of 5 stars

Ordered 2 Telecaster necks. Arrived quickly for international shipping. Fantastic products and fair price. Only complaint is DHL (shipping company) demanded large payment before they would deliver. Th... See more

Rated 5 out of 5 stars

My second order from these guys.i ordered guitar parts on Monday evening and they arrived today- Wednesday ! Wow that’s great service by any standards. I could get the same parts from a few other pl... See more


Company details

  1. Guitar Store
  2. Music Store

Written by the company

Shop now for electric guitar parts & accessories for Fender Stratocaster & Telecaster, Gibson Les Paul, SG | Free shipping on all UK orders


Contact info

4.9

Excellent

TrustScore 5 out of 5

811 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(811)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Restoring a Left Handed 1973 Stratocaster

I recently need to restore my left-handed 1973 Strat back to its original spec. Trying to find a loaded pick guard (my old one had holes in it where switches were placed in the 80's) Northwest had a decent selection and so I ordered one. It came promptly and at just under £20 was exceptional value. What really surprised me was the sound of the pickups. For the money they were really good. I'll probs try another couple of sets for comparison at some stage but right now I am happy to gig with these pups. Great job, Northwest!

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great 'One Stop Shop'

I'd first used Northwest Guitars back in 2019 when I came across their website when looking for parts for Telecasters I was building at the time. They were great back then and I'm delighted to discover they still are. If anything, even better. Their delivery service is ultra rapid now. They have a good range of products with a budget that should suit everyone.
I'm getting back into building Teles but this time round I want to use some of their spray paint/lacquer finishes instead of my usual oil varnish hand finishes. Plenty to choose from on the website.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Bought a pair of Tonerider Rebel 90's for my Gibson Les Paul Special. Great pickups and excellent service all round.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Over the years I have ordered goods from northwest and am constantly pleased with the service from them, they always seem to get your order to you earlier than you would expect and when I am totally happy in my dealings with them, a good range of products, their guitar stain is superb, I really cannot fault them on anything, I have been dealing with them for over 9 years , can't rate them highly enough you can always buy with confidence from them.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Northwest guitars

I ordered parts for my stratocaster which arrived on time. I would recommend Northwest guitars any day. My guitar thanks you and I thank you. Regards and respect 🫡

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Ordered 2 Telecaster necks

Ordered 2 Telecaster necks. Arrived quickly for international shipping. Fantastic products and fair price. Only complaint is DHL (shipping company) demanded large payment before they would deliver. This is probably due to our dumb President putting tariffs on everything, but that was the only glitch; not NWG’s fault.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional outfit

Guaranteed the best and correct sized proper replacement and original parts everything you need to build up a guitar from scratch 👋

17 October 2025
Unprompted review

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