No Insurance Medical Supplies Reviews 

Horrible customer service. How are they still in business? I placed an order for a CPAP mask and received a mask in the open package! When I complained I was told that they do not accept returns on open package masks. Then they told me that they receive the mask like this from the manufacturer (right!). Finally, they told me that they will exchange the mask, but it will take an unknown amount of time due to coronavirus. The lady I was talking to was very rude. My order number is 34241.

Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier.

Already leaking after less than one month of use.

Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What?

UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months.

Then he starts yelling and saying that he is going to "blow me up online" because of my review!

Can you freaking believe this bullying?

8 days and still waiting for oxygen concentrator. What is wrong with you people.Husband called and was lyed to about item being shipped
It was not

I tried a Circadience Sleep Anew mask and it made more noise than my snoring. I immediately tried to return the product, and was told No Insurance Medical does not take returns once opened.
I contacted Circadience. They do not take returns from end customers, but extend a 30-day trial return to their distributors. No Insurance Medical refuses to honor the manufacturer's policy.
Further, the representative I spoke with refused to transfer me to a supervisor. She said she was the supervisor. I asked for a manager, she said there was no manager, and the owner does not take customer calls.

This business does not deserve any more customers.

I will never do business with No Insurance Medical again.

UPDATE to RESPOND TO NO INSURANCE MEDICAL:
WHY do you consider a used mask a BIOHAZARD of some sort when your supplier understands that customers might be unsatisfied after trying a mask and need to return it??? They offer a guarantee to you, but you don't extend to your customers. Your bad.
I defy you to tell me how to determine that a mask is too noisy without opening it.

everything with my order went just PERFECT !!!
everflo concentrator was packed professionally !!!
shipping by FEDEX ON TIME
Mr. "Rusty" was extremely accommodating when
I had a question at dinner time!!!!
IT DOES NOT GET BETTER :-)))
Harald Baumann

I am a long-term customer. I do not wright reviews very often. Only if I am 100% satisficed or completely dissatisfied.
'No Insurance Medical Supplies' was always excellent. Very reliable. Extremely responsible and responsive customer service. Always on time. They never made a single mistake with my orders.
5 stars overall!!!

Game changer for my Mom with regard to finding the best portable oxygen machine.
The owner Alex was fully engaged in listening to Mom’s personable needs and Jeanette was super quick w email replies and follow up. They lent us a machine before we bought one. Alex recommended the Oxymizer to compliment the new machine and it really maximized oxygen while saving the battery.
I really can not say enough about the service and amazing outcome. I highly recommend these folks for all your respiratory needs.

Want to thank Jeannette for all her help and kindness in getting me my transformer schooter it's going to make my life so much easier thank you Melanie Abend

Product ordered on 8-5-19, was not shipped until I called on 8–14-19, received on 8-19-19, verified wrong item with customer rep-Rosti. Sent Rosti pictures and never heard back. Asked again on 8-26-19, no call back. Asked again on 9-3-19, Rosti said Coleen had been trying to reach me but no calls were on my phone, all of a sudden I had a call on my home phone. I was transferred around 3 times when Rosti said Colleen would call me back in 30 minutes, haven’t heard from anyone yet and today is 9-4-19. I’m ready for a refund and no more orders

The service was excellent the time frame that the product came to me was excellent I wouldn't have anybody that was having problem with the other people use you

Great to do business with. Arrived as ordered.

The company assured me I could take the portable oxygen concentrator on my flight but the airline denied it because it wasn't TSA approved. Spent $400 for nothing, very dissatisfied.

Fair rental agreement and arrived when promised. Return was a breeze.

Jeanette Stapleton sales rep is amazing,helped me pick right device and additional supplies. Thanks!

I had a problem with the first machine I received. The problem was resolved and I am a happy customer

always perform as stated over the phone. great company to deal with,

Great friends of this business and they never fail to support me and my team with our medical studies with the services they provide. They are helping us educate a new generation.

Jeanette in Customer Service was very helpful in finding me an BiPap unit at a GREAT price, and making it super painless to submit a copy of my prescription! It exceeded my expectations and I would recommend to any one who can’t meet the insurance strict compliance requirements to look into owning your own; I have COPD and other chronic illnesses and normally don’t sleep but a couple hours here and there. I recommend giving her a call if you don’t see what you’re looking for in stock!

I was not told that the CPAP mask I ordered was all one piece. So I cannot replace specific parts when they need changed out. I have written numerous emails and today no one still has replied.

Great, fast and speedy service.