No Insurance Medical Supplies Reviews 

738
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I needed a new Oxygen Concentrator, it was very easy to order and it was delivered in a couple of days. I am very happy with the Devilibs 555Ds it is compact and very quiet and very good price. They a... See more

Rated 1 out of 5 stars

I ordered a ResMed Airsense 11 yesterday from this company. I received a return email from them stating I needed to provide a prescription from doctor or an authorization from my doctor to replace my... See more

Rated 1 out of 5 stars

Order was confirmed on 8-4 and it's now 8-21 and I still haven't received the order. I inquired on 8-18 because tracking showed it still sitting in NY. I was told they would look into it and then I ge... See more

Rated 5 out of 5 stars

I have been renting an oxygen concentrator for three years. Finally grew tired of the rental company. No Insurance Medical Supplies made purchasing the same Phillips machine easy. For the price I p... See more

Company details

  1. Home Health Care Service
  2. Pharmacy

Information provided by various external sources

is an authorized dealer for all offered oxygen and sleep therapy products from manufacturers such as Phillips Respironics, ResMed, Devilbiss Healthcare, AirSep, Drive Medical, and much more. Our team has over 40 years of respiratory experience. A Licensed Respiratory Care Practitioner is always on site to answer all questions and provide recommendations. Due to the unyielding support of our customers, we continue to grow as a company. With over 100,000 orders fulfilled nationwide and internationally, we pride ourselves on the reputation and customer satisfaction that we have achieved.


Contact info

3.5

Average

TrustScore 3.5 out of 5

738 reviews

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No recent history of asking for reviews

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3.5

All reviews

(738)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

On a recent hospital stay I was places…

On a recent hospital stay I was places on the Luna II cpap machine , boy what an improvement over what I was used to at home. As soon as I came home from the hospital I found No Insurance Medical on the internet. They had the best price on the Luna ll, and in stock. I called and talked with Nick Ginberg about this unit and ordered it on Wed at 11:48 am, at 12:39 PM I got a conformation e mail with a tracking number. On Fri at 3:15 UPS delivered my new Luna ll cpap machine. This is the best service that I have ever had from any other order on the net.
Thank You Nick and all the folks at No Insurance Medical

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Nick

Excellent customer service by Nick! He helped me with my order on the phone and had my oxygen concentrater shipped that same day. It arrived yesterday, well packaged . Works perfectly and is VERY quiet too!

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. The unit I purchased arrived on time in good share. It was an authentic unit because it was able to connect with the manufacturer and the myAir app.

9 June 2022
Unprompted review
Rated 1 out of 5 stars

Defective products can’t return Stay Away!

Paid a lot for a new cpap machine which is defective. They refused to exchange it. Spoke with Alex a rude jerk who claims he’s a respiratory therapist AND the owner of the company. He’s as much a respiratory therapist as my dog. Wouldn’t give me his last name. Why? Maybe because he runs a scam company. Called me names. Couldn’t be more unprofessional. Refused to exchange it, spewed out more verbal abuse and hung up. Put in a claim with American Express. Stay away from these crooks.

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst Services Ever

I bought 2 Cpap machines from this shop, when they arrived i was in shock in the conditions they were in. The units were scratched on all surfaces, has strange liquids in the tubing and one of them even began to grow mold !!!!!!

When attempting to return the items i was told that they can not accept any returns and refused to do anything.

When i contacted the customer services department a gentleman named "Alex Mar" answered the phone in a rude demeanor, when i told him about the situation he began to call me a liar and said " i have a lot of clients like you wanting to return items " then hung up the phone.

I have never experienced such horrible service when purchasing supplies, my recommendation is not to purchase anything that they have listed as "Refurbished" or "Certified Used"

7 December 2021
Unprompted review
Rated 2 out of 5 stars

Company sent wrong CPAP machine

UPDATE: After I posted my review on Friday, I received an email on Monday about my order. On Wednesday, I received the correct item and the incorrect item was returned using the label provided by No Medical Insurance. In the email thread, JS commented 'Please call. Archy is complaining'. Clearly JS was more concerned about Archy complaining and not that the wrong item was received. Why did it take a 1-star review, which Archy didn't like, to make things right? Terrible customer service. I added a star because my order was corrected.

Company sent wrong CPAP machine. I requested return/replacement, which was cancelled 3 days later. I called and was sent to VM. Twice, I used the 'live' chat feature to no avail. After hours, the chat allows you to send a message. I received my delivery on 9/13 and have heard nothing from No Insurance Medical Supplies, except for the return cancellation. I've contacted my credit card company to dispute the charge. DO NOT RECOMMEND!

17 September 2021
Unprompted review
Rated 5 out of 5 stars

Great deals and packages.

Got my CPAP machine at a discounted price. I almost didn't proceed with my sleep apnea treatment due to the cost of CPAP Machines but No Insurance Medical Supplies offers great deals and packages.

25 August 2021
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. My order indicated overnight service for which I paid over $90. My order never arrived. I called this morning and was told that it was a UPS problem -- they did not pick up orders.
I asked why no one let me know that this important order was not shipped and was told:
"we do not contact customers."
Very disappointed and very upset.

12 May 2021
Unprompted review
Rated 1 out of 5 stars

Heartless and no help

My wife suffers from severe lung damage. Her mask is broken and she was praying for a comfortable replacement for her breathing machine. We ordered the full face mask and paid $116 dollars for it. This is a lot of money to us and was hard to come up with. The mask finally arrived and was too small to fit her face. She was in tears. I called them and they basically said too bad.. We will not take it back or replace it. We can not afford to buy another. It was never used. And my wife is now forced to use the mask she has held together with tape. Thanks for your lack of compassion and your greed. I hope no one else accidently orders the wrong size. You're screwed. Thanks a lot

25 October 2020
Unprompted review
No Insurance Medical Supplies logo

Reply from No Insurance Medical Supplies

We are sorry you were unhappy with your order. Unfortunately due to Covid-19 we are not accepting returns. We are a respiratory company operating during a respiratory pandemic and trying to keep our employees as well as other customers as safe as possible. If you would like to order a different sized cushion we would be happy to offer you a discount on the cushion.

Rated 1 out of 5 stars

Price gouging on PPE

Price gouging on PPE. Product broke very soon after receipt and will not refund or send a replacement . Buyer beware!

24 September 2020
Unprompted review
No Insurance Medical Supplies logo

Reply from No Insurance Medical Supplies

You spoke to a representative and stated that the product broke after 10 uses. These masks are made for multiple uses but not for extended use. 5-15 uses is average. They are disposable masks. They will wear out and break after while. You asked us to send you another masks for free but we fulfilled your order and you received what you paid for.
We also are not price gouging.

Rated 1 out of 5 stars

Don’t buy from this Company

If I were you I would take very close consideration when buying a product from this company. My CPAP came with a damage reservoir and they said they would send me one overnight and lied to me and send it regular mail. Then the power cord just keeps disconnecting by itself. And Alex the manager said too bad there’s nothing we can do about it all the machines are that bad. And they would not even send me a new power cord and I’ve only had the machine for a couple of days. Please don’t buy any used equipment from this company because once they get your money they will tell you to go fly a kite.

13 August 2020
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, Ordered a post op boot which came late. Called company stated it was still in box with plastic on, had never been used. Refuses refund. Using COVID as a reason not to return product.

6 July 2020
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. They don't even want to talk or discuss anything further. Price gouging on their N95 masks. I found the exact same mask one third (1/3 or 33.333% if you can believe that!) of the price! When I tried to return them even BEFORE they were delivered, they refused. I asked if I could refuse the delivery so that it would get sent back to them, and they said no. They also try to gouge you through their refund policy as if the price on the mask was not enough. You will get it up where the sun don't shine with these people. BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!

10 June 2020
Unprompted review
Rated 5 out of 5 stars

Very good quality masks

I ordered a few N95 masks and a dozen of disposable masks and these are very good quality and best of all, they don't smell the nauseating gasoline like the ones I ordered from other websites. Masks were very clean and wrapped nicely. They shipped very fast. I will only order masks from No Insurance Medical from now on.

29 May 2020
Unprompted review
Rated 1 out of 5 stars

I ordered what was listed as Responsive…

I ordered what was listed as Responsive Respiratory Oxygen Cylinder E Tank - Gently used, listed as CONDITION:Refurbished. not sure what refurbished means to you but also states in ad 5 year Hydrostatic test . i received a total of 11 cylinders last hydrostatic test dates 03/12, 08/13, 10/13, 5/14, 04/15, 09/15, 10/16, 02/17, 05/17, 03/18, and the only one I can remotely call refurbished at 01/20. was transfered to an Alex who is .supposedly in charge of this area, a rather rude individual. says i just dont know how to read the dates. I have been in the business long enough sir and can read very well. All I can say is buyer beware as there idea of a refurbished tank has one year left on hydrostatic test date left ( which is five years) as you can see 4 of the tanks sent are way out of date range. one expires this month., one in 5 months not here 1 year as been told

14 April 2020
Unprompted review

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