No Insurance Medical Supplies Reviews 

Fast shipping perfect packaging excellent quality product

My order has been hung up for a week in New York!
This is the message I get when checking tracking:
Shipment Received, Package Acceptance Pending
STATEN ISLAND, NY 10309
September 14, 2026 4:04 PM

I needed a new Oxygen Concentrator, it was very easy to order and it was delivered in a couple of days. I am very happy with the Devilibs 555Ds it is compact and very quiet and very good price. They are my go to Medical Supply Co.

I ordered a ResMed Airsense 11 yesterday from this company. I received a return email from them stating I needed to provide a prescription from doctor or an authorization from my doctor to replace my current CPAP machine that is no longer working before they could ship the product to me. After numerous phone calls, emails and text messages, I have received no response from this company. Stay away from them. Their customer service is the worst I have ever experienced.

I ordered exactly what I wanted. It arrived in a timely manner. I am very pleased with the whole experience. I will definitely use them again. So h as pot I chose this company.

Thank you. Made it quick and easy.

Order was confirmed on 8-4 and it's now 8-21 and I still haven't received the order. I inquired on 8-18 because tracking showed it still sitting in NY. I was told they would look into it and then I get a notification with a new tracking number that now states it won't be delivered until 8-25. I'm not sure where the fault is, really doesn't matter. No explanation from "No Insurance Medical Supplies", no apology. Just pretty bad customer service.

Great service. Got exactly what I ordered and it got to me in two days. I’ll buy again.

The value. I shopped and gave me the best price. Also it did not take long to arrive after purchasing it.

Excellent price (best I could find!) and fast shipping!

Friendly and helpful staff. Easy to contact.
Easy email exchanges. Quality merchandise delivered without delay.
Satisfied customer here!!

I had such a good experience with this company. Alex went above and beyond for me to get the CPAP machine on a timely manner. Highly recommended!!!

I purchased a 10 liter oxygen concentrator a little over a year ago and it is failing today. I also purchased a 5 liter of the same Devilbis brand in November of 2025, and it died in January 2026. Two months of use, and under warranty and the company expects me to pay shipping to send a very heavy machine back to them and they said they will keep it up to 6 months for repairs. They only pay for shipping, even under warranty, within 30 days. If I didn't have a backup, I couldn't afford to not have the machine for six months. Now, the backup is going out. I've spent over $2000 on concentrators with them in just over a year and they were horrible customer service and now I might be without a concentrator. They are counting on people not wanting to pay to ship things back to them and they will be forced to buy a new one.

The kicker is - I originally purchased another brand that I knew was reliable. They called me to convince me to change to the Devilbis brand. They claimed it was better, and the prices were about equal so I listened and switched. But they don't last long, and I think somehow they must get a kickback.

Making it difficult to get repairs under warranty, even when the machine fails in an unreasonably short time makes this company a 1-star for me.

Would not recommend. Don't waste your money. The machines are low quality.

Never received. Looking at other reviews, I believe they are scammers. I have contacted them and still no response.

I purchased a portable oxygen concentrator in March, 2025. The first time I used it when traveling, the handle on the bag broke. I returned it to them as I was informed there is a one year warranty. After a couple of months I finally get a replacement which appears new, in a bag, but has the exact same break. They insist it is new, but regardless are not helping me to get another replacement.

I purchased order N102582 for $2,922.20. The company’s courier delivered the carton to my trans-shipping provider, but since the battery inside couldn’t legally fly by air, the entire package was returned to the seller completely unopened. Despite receiving back unused goods, I was refunded only $2,328.36 — a 20% deduction — and I also paid for the return shipment myself. I explained the situation and asked for an exception, but they flatly refused, citing policy. This wasn’t a “changed mind” return; it was a logistics restriction. The rigid application of their policy, even in such an exceptional case, felt unfair and not customer-friendly.

They're definitely a switch and bait company. Who sent me a defective unit? A home oxygen compressor. It didn't work and I sent it back and I never heard from them again. So I'm out 500 bucks and a lot of work. Packing it up and returning it. It's simply a scam.

Great experience!