NOËL & MARQUET UK Reviews 

290
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very good service ordered late Friday arrived first thing Monday morning product very good again I have bought from this company before so I knew what to expect. I was not disappointed.

Rated 5 out of 5 stars

I bought coving, and it was delivered on time and far better quality than I was expecting. The clear instructions made it easy to install, even for a complete beginner like me. The recommended mitre b... See more

Rated 5 out of 5 stars

We ordered panel moulding, the ordering site was simple to use, they sent us a sample piece on request, delivery was really fast, and the packaging and product inside was perfect. Nothing to fault.... See more

Rated 5 out of 5 stars

Fantastic service again from this company. Not only do they have a wide range of products they have a great customer service team who are solution driven rather than problem finders. I had an issue wi... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

NOËL & MARQUET design elements provide you with solutions for creative interior design to turn every space into your own living space – the perfect solution in fact, for every taste and every style. Let us give some inspiration!


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service again from this…

Fantastic service again from this company. Not only do they have a wide range of products they have a great customer service team who are solution driven rather than problem finders. I had an issue with a delivery and needed replacements which they were onto straight away and I received so I could complete the work without any delay. Thankyou for your help

29 September 2023
NOËL & MARQUET UK logo

Reply from NOËL & MARQUET UK

Thank you Andrew for this great review! We really appreciate your positive feedback which means a lot to us.

Rated 1 out of 5 stars

We haven’t received our items

We haven’t received our items

30 July 2023
NOËL & MARQUET UK logo

Reply from NOËL & MARQUET UK

Dear Jan, I'm sorry to hear you have not received your items. I have since emailed you with the pod which shows it was delivered several days ago and has your name as the signature. If this is not the case please can you reply to my email or call us to resolve. I can only assume you now have the goods as we have not heard anything further from you.

Rated 1 out of 5 stars

Paid £12 for postage and then when I…

Paid £12 for postage and then when I had to return the ceiling rose had to pay another £10 !! Sourced an alternative with free delivery and it has now been fitted, won’t be using NMC again, wouldn’t have bought anything if I had known the returns policy beforehand .

22 June 2023
NOËL & MARQUET UK logo

Reply from NOËL & MARQUET UK

A full paragraph detailing the returns policy is available on the website as well as the carriage charges if your order is under £100, we cannot be held responsible if you don’t read this or if you don’t read the measurements properly to ensure that the rose will fit.

As for service, the rose was delivered the next working day and a full refund was processed the same day it was received back with us.

Rated 5 out of 5 stars

Great customer service

Prompt delivery unfortunately wrong item in box. This was rapidly resolved and lots of options provided on rectification. Staff were very apologetic and helpful. Received replacement in no time at all and a gesture of good will. Easily done with all the variations they have. Previous orders have all been faultless.

23 February 2023
Rated 5 out of 5 stars

Great communication

Great communication - very helpful staff and quality products. Would highly recommend. Thank you!

10 January 2023
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Reply from NOËL & MARQUET UK

Thank you very much for taking the time to leave us a review. We really appreciate your comments.

Rated 5 out of 5 stars

GOOD JOB 👍🏻

Online purchase was hassle free. Customer service is excellent, I received a call to inform me that they were awaiting delivery from Belgium, then a call the week after to say the product would be delivered to me on a certain day. True to their word it arrived on time. The lady I spoke to on both occasions was very nice. Product is amazing, well packaged and damage free.

2 January 2023
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Reply from NOËL & MARQUET UK

Thank you very much for leaving us such a kind review, your comments mean a lot to us. Thank you!

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