As usual, I started my appliance search online with Nebraska Furniture Mart. Secondly, I checked online for unbiased product reviews. Thirdly, I researched other appliance vendors for products as wel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have made several NFM online purchases and have always found it to be an extremely easy process. Product details are informative and easy to read and understand. The checkout procedure is quick an... See more
Company replied
After trolling various competitors and being presented with flaming hoops to jump through, I went to NFM's website and was presented with clear, equivalent financing terms and prices. Free delivery an... See more
Company replied
The ease of ordering. The only thing i think should be added is if you are using your Mart Card and your military status is on the account, then it should be taken off of the merchandise when you pur... See more
Company replied
Company details
About Nebraska Furniture Mart
Information provided by various external sources
Furniture, Flooring, Electronics, Appliances
Nebraska Furniture Mart
Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.
Easy to Shop Anytime
Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.
Low Price Guarantee
NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.
You'll Find It Here For Less
Written by the company
Low Price Guarantee
NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.
Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.
Contact info
United States
- 800-336-9136
- nfm.com
4.7
Excellent
141K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nebraska Furniture Mart
Thank you for the 5 star review! We appreciate the feedback, and hope you have a great day!
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, Marvin! We appreciate your business, and hope you have a great day!
Reply from Nebraska Furniture Mart
That is great to hear, Taran! We appreciate the 5 star review, and hope you have a great day!
Customer service was great!
16 October 2026
Reply from Nebraska Furniture Mart
That is great to hear, Karen! We appreciate the 5 star review, and hope you have a great day!
Found what I was shopping for quickly
Found what I was shopping for quickly - good query process. Easy to understand checkout. No glitches with the site. Thank you!
16 October 2026
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, Dallas! We appreciate the feedback, and hope you have a great day!
Easy to purchase
16 October 2026
Reply from Nebraska Furniture Mart
That is great to hear, Lorie! We appreciate the 5 star review, and hope you have a great day!
Customer service
16 October 2026
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, Gary! We appreciate your business, and hope you have a great day!
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, Steven! We appreciate your business, and hope you have a great day!
Item I wanted was available for pickup!
16 October 2026
Reply from Nebraska Furniture Mart
That is great to hear, Anthony! We appreciate the 5 star review, and hope you have a great day!
Checkout takes too long and it's…
Checkout takes too long and it's confusing. Had to restart my order twice.
16 October 2026
Reply from Nebraska Furniture Mart
Hello Edmond! I am sorry to hear of the trouble, that does sound frustrating. At the time of this review and response, we do not have any reported issues with the website. If error codes are shown, please reach our team at https://www.nfm.com/customer-services/. If the website is just slow, we encourage you to clear your cookie. cache history and refresh your browser. We hope you have a great day!
Reply from Nebraska Furniture Mart
That is great to hear, Olivia! We appreciate the 5 star review, and hope you have a great day!
Your Gift Card Expires! Check the back!
We had carpet installed last Fall and were gifted a $50 gift card with purchase as a promotion they had going on. I missed the expiration date, if I am being honest I thought it was illegal to have gift cards expire in the state of TX, by a few days. Stocked my cart with Bday and Xmas presents from a toy sale they were having and my gift card wasn't working. Spent about 15min on the phone with customer service who reinstated it for me as I was on the phone, saved my gift card amount and all toys will be on my doorstep by 8pm same day!
16 October 2026
Reply from Nebraska Furniture Mart
Thank you for the 5 star review! We appreciate you choosing NFM, and we appreciate the feedback. Have a great day!
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, Jacqueline! We appreciate your business, and hope you have a great day!
I found the product that I wanted and…
I found the product that I wanted and the the terms are perfect for me.
15 October 2026
Reply from Nebraska Furniture Mart
Thank you for the 5 star review! We appreciate you choosing NFM, and hope you have a great day!
Reply from Nebraska Furniture Mart
That is great to hear, Nancy! We appreciate the 5 star review, and hope you have a great day!
easy easy easy
16 October 2026
Reply from Nebraska Furniture Mart
That is great to hear! We appreciate the 5 star review, and hope you have a great day!
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, John! We appreciate your feedback, and hope you have a great day!
Reply from Nebraska Furniture Mart
That is great to hear, Brian! We appreciate the 5 star review, and hope you have a great day!
Reply from Nebraska Furniture Mart
Thank you for the 5 star review, Thomas! We appreciate the feedback, and hoe you have a great day!
Reply from Nebraska Furniture Mart
We appreciate you choosing NFM, Suzanne! We look forward to your updated review when you receive your order and hope you have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.