Nebraska Furniture Mart Reviews 

141,382
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 17,469 reviews, reviewers overwhelmingly had a great experience with this company. People love how exceptionally easy it is to find what they need using the clear online filters, informative product details, and simple website navigation. Shoppers consistently praise the fantastic selection of items, fair pricing, and completely seamless purchasing processes that make ordering online extremely convenient. However, some customers also noted occasional website glitches and technical errors when trying to complete online transactions or access accounts. A few reviewers additionally mentioned minor frustrations regarding unexpected price changes between visits, unexpected delivery delays, and unexpected fees charged for extra services.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless online shopping, simple... See more

Website

Reviewers highlight positive aspects of the website, noting that it is easy to navigate, search for products,... See more

Order

Clients share positive opinions on order, highlighting the simple website navigation and seamless purchasing... See more

Product

Customers consistently note positive experiences with product, highlighting a great selection, reasonable... See more

Price

Consumers find price to be positive, highlighting affordable rates and unbeatable deals compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual, I started my appliance search online with Nebraska Furniture Mart. Secondly, I checked online for unbiased product reviews. Thirdly, I researched other appliance vendors for products as wel... See more

Company replied

Rated 5 out of 5 stars

I have made several NFM online purchases and have always found it to be an extremely easy process. Product details are informative and easy to read and understand. The checkout procedure is quick an... See more

Company replied

Rated 5 out of 5 stars

After trolling various competitors and being presented with flaming hoops to jump through, I went to NFM's website and was presented with clear, equivalent financing terms and prices. Free delivery an... See more

Company replied

Rated 5 out of 5 stars

The ease of ordering. The only thing i think should be added is if you are using your Mart Card and your military status is on the account, then it should be taken off of the merchandise when you pur... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Electronics Store
  4. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141K reviews

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Asks customers to review

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4.7

All reviews

(141,382)

16,971 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and convenient online purchase

Easy and convenient online purchase. When it comes to mattresses my personal preference would be go to the store and lay down on display mattresses. Base off reviews it’s a good mattress for back pain.

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Titi, thank you for your review! We're glad to hear your online purchase was easy and convenient. We appreciate your feedback regarding mattress shopping and understand the value of trying a mattress in person. Thank you for choosing NFM!

Rated 5 out of 5 stars

very easy!!

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Allison, thank you for your review! We're glad to hear your shopping experience was very easy. Thank you for choosing NFM!

Rated 5 out of 5 stars

Easy online ordering and payment

Easy online ordering and payment, free shipping is great.

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Rosemarie, thank you for your review! We're glad to hear your online ordering and payment experience was easy. Thank you for choosing NFM!

Rated 4 out of 5 stars

Great

Ease of online purchase was great!

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for your review! We're glad to hear the ease of the online purchase experience was great. Thank you for choosing NFM!

Rated 5 out of 5 stars

No problem

No problems

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Marisa, thank you for your review! We're glad to hear your experience was hassle-free and that everything went smoothly. Thank you for choosing NFM!

Rated 5 out of 5 stars

Easy and secure

Easy and secure

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Greg, thank you for your review! We're glad to hear your shopping experience was easy and secure. Thank you for choosing NFM!

Rated 1 out of 5 stars

Undelivered / Lost MacBook Pro

I ordered a laptop from Nebraska Furniture Mart on October 1,2026. The package arrived October 3 as promised, unfortunately, there was no computer in the box. It contained several women's clothes.
I immediately contacted NFM spoke to three gentlemen, Marcus and Jason (manager) and they both said that I need to file a claim with FedEx ( their delivery service company). I asked both of these employees "If it is the failure of your delivery service, why should I (your customer), be responsible for fixing the problem?" Their response was "it's company policy".
I tried to file a claim on the FedEx website but it was not accepted. The message on the FedEx website stated "claims cannot be filed by recipients; claims must be filed by shippers". I then called NFM again and spoke to a person name DAVID. After explaining to David the message that I got from the FedEx website, David's response was "Oh that makes sense".
David then put me on hold because "he needed to talk to his collogues". After several minutes of waiting being on hold, David came back and said "This is going to take longer that I expected, I have to call you back"
No calls from David and today is October 15, David still has not communicated with me.
Be very careful with who you do business with. NEBRASKA FURNITURE MART and FEDEX are not the most reliable businesses around.

R Stone
Order #145055256

3 October 2026
Unprompted review
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

We are sorry to hear of the issues with your order. That does sound very frustrating and not something we have run into before. We will be happy to assist you. Thank you for providing your order number. Please feel free to email us at contact.us@nfm.com with SMR0179949 and your information.

Rated 5 out of 5 stars

Awesome job

Easy to purchase and pick up and it was in stock

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Jennifer, thank you for your review! We're glad to hear your purchase was easy, the item was in stock, and the pickup process went smoothly. Thank you for choosing NFM!

Rated 4 out of 5 stars

simple1234

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Kevin, thank you for your review! We're glad to hear your experience was simple and straightforward. Thank you for choosing NFM!

Rated 5 out of 5 stars

It is always awesome shopping here

It is always awesome shopping here. I did not even look at the product because NFM does not sell junk!

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Lenny, thank you for your review! We're thrilled to hear it's always awesome shopping with NFM. Your confidence in our products means a lot to us. Thank you for choosing NFM!

Rated 5 out of 5 stars

Finding a Basset recliner

Finding a Basset recliner. With a traditional look and fair price

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Laurie, thank you for your review! We're glad to hear you found a Bassett recliner with the traditional look you wanted at a fair price. Thank you for choosing NFM!

Rated 5 out of 5 stars

Hassles free.good service


Hassles free.good service

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Anwar, thank you for your review! We're glad to hear you had a hassle-free experience and received good service. Thank you for choosing NFM!

Rated 5 out of 5 stars

So far no bad experiences

Ive never had any bad experiences with NFM or the staff. I certainly hope that continues! Thank you for your floors and floors of wonderful products!!

15 October 2026
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Reply from Nebraska Furniture Mart

Madlyn, thank you for your review! We're thrilled to hear you've consistently had positive experiences with NFM and our team. We appreciate your kind words and are grateful for your continued support. Thank you for choosing NFM!

Rated 5 out of 5 stars

Easy

Easy! And had what we needed!

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Mark, thank you for your review! We're glad to hear your shopping experience was easy and that we had exactly what you needed. Thank you for choosing NFM!

Rated 5 out of 5 stars

Great sales

Great sales. Easy check out process. Great delivery service.

10 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Haley, thank you for your review! We're glad to hear you enjoyed our great sales, easy checkout process, and delivery service. Thank you for choosing NFM!

Rated 5 out of 5 stars

Great way to shop.

Great way to shop.

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Roy, thank you for your review! We're glad to hear you found NFM to be a great way to shop. Thank you for choosing NFM!

Rated 5 out of 5 stars

washer

very easy to order and you had what I wanted

15 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Dale, thank you for your review! We're glad to hear ordering your washer was easy and that we had exactly what you were looking for. Thank you for choosing NFM!

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