Nebraska Furniture Mart Reviews 

141,492
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 17,501 reviews, reviewers overwhelmingly had a great experience with this company throughout their shopping journey. Customers frequently praise the seamless online shopping process, noting clear product descriptions, convenient local pickup options, and very helpful website navigation. Shoppers also note the wide selection of quality furniture and household appliances available at exceptionally competitive prices compared to other stores. However, some reviewers were not happy with the online checkout, mentioning payment processing glitches and unexpected technical errors. Some people also felt that navigating the system during payment or trying to find where to apply promotional discount codes was frustratingly difficult.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, noting that shopping and ordering online is quick... See more

Website

Users describe positive interactions with website, highlighting that placing an online order is quick,... See more

Order

Clients share satisfaction on order processes, frequently praising the ease of finding products and... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with finding specific items easily... See more

Price

People report positive experiences with price, frequently highlighting that items are significantly cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had carpet installed last Fall and were gifted a $50 gift card with purchase as a promotion they had going on. I missed the expiration date, if I am being honest I thought it was illegal to have gi... See more

Company replied

Rated 5 out of 5 stars

I’m very impressed with my NFM shopping experience. The pillows I ordered are such high quality and so pretty. NFM shipped my order almost immediately and they arrived within a couple of days. I will... See more

Company replied

Rated 5 out of 5 stars

The whole process was simple from the credit application, and the 12 months interest was perfect. Great price on the recliner. I had originally got qouted $560 plus tax here locally at my hometown.... See more

Company replied

Rated 5 out of 5 stars

Easy and convenient online purchase. When it comes to mattresses my personal preference would be go to the store and lay down on display mattresses. Base off reviews it’s a good mattress for back pai... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Electronics Store
  4. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(141,492)

17,060 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use. Discount applied correctly and delivery terms were great

17 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5-star review, Mike! We are so glad to hear that ordering was seamless, your promotional savings were smoothly processed, and the shipping options met your expectations. We appreciate your feedback and thank you for choosing us!

Rated 5 out of 5 stars

great selection

17 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Timothy! We appreciate your business, and hope you have a great day!

Rated 3 out of 5 stars

First time buyers!

17 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Iv. We hope your first experience went well. We are sorry to see a low rating of 3. If you have any questions or concerns, please feel free to contact us at 1-800-359-1200, chat at nfm.com or by email at contact.us@nfm.com

Rated 5 out of 5 stars

Simple

Simple Easy to checkout

17 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Mac! We appreciate the feedback, and hope you have a great day!

Rated 5 out of 5 stars

Good customer service

Good customer service and friendly representative! When I called for advice they were very friendly and straight to the point. Pat the sales representative was very helpful, and I'll be purchasing from here again!

17 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Andrew! We appreciate you choosing NFM, and hope you have a great day!

Rated 5 out of 5 stars

Process easy to navigate

Process easy to navigate

17 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Ann! We appreciate the 5 star review, and hope you have a great day!

Rated 5 out of 5 stars

Online ordering

The entire process of ordering online was very efficient. No problems at all.

16 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear! We appreciate the 5 star review, and hope you have a great day!

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