I'd give 6 out of 5 stars - why? - savings are huge (compared to the prices of single tickets) - flexibility on the one side & easy access on the other sid 'fast lanes' - (almost) all hot-spots &... See more
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Discover more & spend less with The New York Pass! Visit over 100 attractions with the only all-inclusive sightseeing pass that features the Empire State Building, an app and fast-track privileges. Over 3+ million customers trust us. Discover what makes The New York Pass so special.! Learn more on newyorkpass.com
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New York City, United States
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Really easy way to see a range of attractions, but needs planning to ensure you get the number right (we bought 7 attractions and only just fit 7 in). We went in December and queues were minimal so it worked well for us.

Reply from The New York Pass
Excellent organization well designed for all ages

Reply from The New York Pass

Reply from The New York Pass
Ist was very easy to book the Events by using the APP.

Reply from The New York Pass
Easy to use and great for making last minute changes to plans.

Reply from The New York Pass
It's a good system i can do all my plans and visit my must important .
Also save time and money and so friendly with the reservations

Reply from The New York Pass
Very smooth experience , all the details given in the respective attraction section holds true and just by following those I was able to see all the sites !

Reply from The New York Pass
Really straight forward service, loved that you could amend attractions and times, which was very helpful. Good value for money.

Reply from The New York Pass
being honest, the pass makes everything easier for me, Im really grateful about your services guys, thanks a lot.

Reply from The New York Pass
Close to everything went very very good besides one: I needed to pay in advance for the Gospal in Harlem. It was written, that money will be paid back after our visit with the New York Pass. We booked the Gospal on oct 15th, so 2 month ago and we visited it. So far, there is no money back. Can you please let me know, what to do, to get money back?

Reply from The New York Pass

Reply from The New York Pass
The only issue we got is that the MET was in the list of attractions and when we arrived to the museum they told us the pass was not accepted :(
The rest was great!!! It was worthy

Reply from The New York Pass
We enjoyed the locations in which the NY pass took us, and also riding the busses and seeing other sites. Drivers were also great.

Reply from The New York Pass
I love using New York pass. The discounts are awesome!

Reply from The New York Pass
Everything was great with the New York sightseeing pass—the entries all worked smoothly. The only issue was that the ordering process caused a bit of a delay because the email confirmation didn’t come through immediately and took a few hours.

Reply from The New York Pass
Everything was seamless. There was so much to see and do. The prices were great. I will definitely use The New York pass again.

Reply from The New York Pass
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