I made a order ,they didnt sent my order. after i called them .they asked for a copy of money transfer from the bank. i had sent them ,they eat my money and sent nothing and not answered my call or... See more
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I have waited years to own a pair of New Rock boots. Having done some research I settled here. I'm extremely pleased that I did. I asked a question before I made a purchase with regards to size as I d... See more
Company replied
Very fast delivery and product all as described: Boots "run in" by walking around London the next day, very comfortable right from the start. Getting used to having 2KG on each foot!
Company replied
awful boots they are uncomfortable, i had the biggest blisters imaginable when i first wore them and if its raining they just soak up the water, i do not recommend them at all
Company replied
Company details
Information provided by various external sources
We've got a passion for alternative footwear, and strive to bring you the biggest selection of New Rock boots and shoes at the best prices with excellent customer service. We aim to provide for you the best and widest range of exceptional footwear from New Rock that you’ll ever find from a UK based website. We are equally passionate that our customers are treated to good old fashioned customer service. Your order is as individual as you are, our shipping, post and packaging are free of charge, we are on hand to answer your questions and here to look after you from your very first glimpse of the boots of your dreams, to you getting your feet in them! Many of the most exciting styles are made to order so it takes time to craft your desired footwear. We will pull out every stop to make sure you get top class treatment, and if something slips and you’re not 100% happy then we’ll be straight on hand to put it right too. Www.newrockbootsuk.com is run by Kate's Clothing Ltd so you know you'll get the same unrivalled service (although not quite the same lightning speed as your boots have to be made and then sent all the way over from Spain first!).
Contact info
Unit M26 Hastingwood Ind Park, B24 9QR, Birmingham, United Kingdom
- 01216631944
- queries@newrockbootsuk.com
- newrockbootsuk.com
1.8
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great
Really well made boots, great customer service, would order again.
12 August 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review. Really glad you're pleased. :-)
Really helpful
Really helpful getting exactly want I wanted, even putting a special order in for me at no extra cost. Brilliant
12 August 2016
Unprompted review
Reply from Newrockbootsuk
Yay! Glad we could help. Thanks for the lovely review!
Reply from Newrockbootsuk
Thanks! We're glad you're pleased.
new rocks rule
These are the fourth pair I bought and I never regret buying them
12 August 2016
Unprompted review
Reply from Newrockbootsuk
Yay! Glad you're pleased with them.
How much!??!
New Rock boots re amazing! I just wish they were cheaper! x
12 August 2016
Unprompted review
Reply from Newrockbootsuk
We do too, but there's an awful lot that goes into designing and crafting such amazing footwear and because it's a niche product, New Rock boots don't quite get the economies of scale you find with mainstream brands.
Reply from Newrockbootsuk
Hi. We get asked that question a lot so there's some info on the website here: http://newrockbootsuk.com/repairs-information.html but get in touch with the details of what you need and we'll help however we can. Thanks.
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