NS Estimated Delivery Date is an excellent Shopify app for improving customer experience. It allows you to display precise delivery timelines wherever you need – product page, shopping cart, or checko... See more
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I want to highlight the incredible support provided by Chloé and the NestScale team. Even though i was interested in a free app, they went above and beyond to help me with no interest other than provi... See more
Company replied
Nice One. Customer service is also good. One suggestion: If the app could include a feature to add custom colors directly from the dashboard or automatically update new products with swatches, it woul... See more
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Installed Product Variant plugin for Shopify. I liked how it performs and looks on site, but had a few bugs associated with this plugin. Support team have been online with and fixed the issue within 2... See more
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Company details
Written by the company
NestScale is the ultimate e-commerce solution that provide effective e-commerce solutions that align sales, marketing, and customer support together for results. From engaging to converting to retaining, NestScale makes it easy to build strong customer relationships and drive faster business growth.
Contact info
70 Circular Road #02-01, 049422, Singapore, Singapore
- support@nestscale.com
- nestscale.com
4.9
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great app
Great app with super fast customer support and reasonable monthly plans. Recommended chat app to use with Shopify store to connect with social channels.
19 October 2023
Unprompted review
Reply from NestScale
Dear Mr. Thura,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you're enjoying our app and have had a great experience with our customer support team. We're committed to providing excellent service and making sure our pricing plans are reasonable. Your recommendation means a lot to us, and we're here to support your Shopify store and help you connect with your social channels. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We appreciate your support!
Regards,
Chloe - Customer Success Manager
great company
Chloe, Karl and Egan have been amazing getting me set up with the app. I'm not very good with pcs but they helped straight away. easy to use app. just initially was me being me x
11 October 2023
Unprompted review
Reply from NestScale
Dear valued customer,
Thank you for your kind words! We're glad we could help you get set up with the app. If you ever have more questions or need assistance, feel free to reach out anytime. Enjoy using the app!
Regards,
Chloe
Good customer service.
Good customer service.
After installing the app, Kevin reached out to me directly on whatsapp to know if I am having any issues.
When my affiliate had issues, Kevin was fully available to resolve the issue and handled it effectively and efficiently. Thank you.
6 October 2023
Unprompted review
Reply from NestScale
Dear Obioma,
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer service, particularly with Kevin's assistance. Our team is committed to providing excellent support, and it's great to know that Kevin was able to address your concerns effectively and efficiently. If you ever encounter any more issues or have further questions, please don't hesitate to reach out to us. We're here to assist you every step of the way. Your satisfaction is our priority, and we appreciate your trust in NestAffiliate!
Regards,
Chloé
I really like their apps…
I really like their apps it's very beginner friendly and easy to use. And really great interface
9 October 2023
Unprompted review
Reply from NestScale
Dear Karnxge,
We're thrilled to hear that you find our apps beginner-friendly and easy to use!
Creating a user-friendly experience is one of our top priorities, and we're glad to know that our interface meets your expectations.
If you ever have more feedback or suggestions to enhance your experience further, please feel free to share. We appreciate your support and look forward to providing you with even more great features and an excellent interface in the future.
Thank you for using our apps!
Regards,
Chloé
Excellent
Undoubtedly, NS TikTok Pixels stands out as an exceptional tool for effortlessly monitoring the efficacy of your TikTok Ads endeavors. Its streamlined and user-centric interface ensures a seamless experience when configuring and overseeing your pixels. Of remarkable note is the real-time tracking capability, providing you with instantaneous insights into the performance of your ads.
Equally noteworthy is the prowess of the NS TikTok Ads platform. Navigating the creation and management of your TikTok Ads campaigns becomes an intuitive journey. The ad generation tool, designed with both novices and experts in mind, simplifies the process. The array of targeting options is impressive, allowing precise audience customization based on factors such as geographical location and interests.
Moreover, NS TikTok Ads furnishes comprehensive analytics, empowering you to meticulously monitor campaign progress. Key metrics like click-through rates, engagement metrics, and conversions are at your fingertips, enabling strategic refinement for optimal outcomes. This analytical prowess proves invaluable for those keen on honing their campaigns to achieve unparalleled ROI.
In summation, my resounding endorsement goes to NS TikTok Pixels and TikTok Ads for anyone venturing into TikTok advertising. These platforms seamlessly meld user-friendliness with an array of features that propel your marketing aspirations. Whether you're a budding entrepreneur or a seasoned marketer, NS TikTok Pixels and TikTok Ads warrant enthusiastic exploration as they hold the potential to elevate your advertising endeavors to unprecedented heights.
30 August 2022
Unprompted review
Reply from NestScale
Dear value customer,
Thank you for your glowing feedback! We're thrilled to hear that you've found NS TikTok Pixels and TikTok Ads to be exceptional tools for monitoring and managing TikTok advertising campaigns. Your praise for our user-friendly interface, real-time tracking, and comprehensive analytics is greatly appreciated. We're dedicated to providing top-notch tools to elevate your advertising efforts. If you have any further feedback or need assistance, please feel free to reach out. Your success is our priority! 🚀🌟
Regards,
Chloe - Customer Success Manager
Reply from NestScale
Hello Emirhan,
Thank you for sharing your positive experience with our customer service super app! We're delighted that you're finding value in our app's features and services.
Your feedback motivates us to continue delivering top-notch service and enhancing your experience. If you ever have any questions or suggestions, please feel free to reach out – we're here to help!
Best regards,
Chloé - Customer Success Manager
i cant see that support like this…
i cant see that support like this really awesome and superb...kevin sir you rocked it
7 August 2023
Unprompted review
Reply from NestScale
Dear customer,
Thank you so much for your kind words! I'm delighted that you're pleased with the support. If you have any more questions or need assistance, feel free to ask. Your feedback is greatly appreciated!
Regards,
Chloé - Customer Success Manager @ NestScale
I installed this app and it's really…
I installed this app and it's really amazing. Easy to use with supper fast speed. Found it very helpful for my store. Highly recommended!!
13 July 2023
Unprompted review
Reply from NestScale
Dear Jahura,
Thank you so much for installing our app and for the fantastic feedback!
We're thrilled to hear that you find it amazing, easy to use, and impressed with its super-fast speed. Knowing that it has been helpful for your store means the world to us. We truly appreciate your recommendation and support.
If you ever need any assistance or have more feedback to share, feel free to get in touch. Happy selling and have a great day! 🌟
Cheers,
Chloe
I'm fully satisfied by Rachel she…
I'm fully satisfied by Rachel she helped me alot to add pixel in a shopify store . It was very helpful for me !
26 June 2023
Unprompted review
Reply from NestScale
Dear Mubashir,
Thank you so much for your kind words and positive review! I'm delighted to hear that Rachel was able to assist you in adding a pixel to your Shopify store. It's great to know that her help was valuable and beneficial to you.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help.
Regards,
Chloe
NestSend Marketing Automation for Shopify is an absolute game-changer!
NestSend Marketing Automation for Shopify is an absolute game-changer! This app offers an intuitive interface, robust automation tools, seamless integration, and exceptional customer support. It has revolutionized the way I handle marketing campaigns, saving me time and boosting conversions. Highly impressed and highly recommended!
22 June 2023
Unprompted review
Reply from NestScale
Dear Asanka,
Thank you so much for your glowing review of NestSend Marketing Automation for Shopify! We're thrilled to hear that the app has been a game-changer for you and has had such a positive impact on your marketing campaigns. We're glad that you find the interface intuitive and the automation tools robust, making your marketing efforts more efficient and effective. Providing exceptional customer support is always a priority for us, so it's wonderful to know that you have experienced our dedication in that regard.
Thank you for recommending NestSend, and if you ever need further assistance or have any questions, please feel free to reach out.
Best regards,
Chloe
Their staff is really helpful.Very fast…
Their staff is really helpful.Very fast customer support service and also they provide guidance whenever needed.
21 June 2023
Unprompted review
Reply from NestScale
Dear Azhar,
Thank you for your review! We're thrilled to hear that our staff has been helpful and that you've experienced fast and responsive customer support from us. Providing guidance and assistance when needed is something we strive for, so it's great to know that we've met your expectations in that regard.
If you have any further questions or need any more help in the future, please don't hesitate to reach out. We're here to support you every step of the way.
Regards,
Chloe
Rachel was awesome!!
Rachel helped me right away and was so nice the entire time. I had a user error by not clicking save and she was understanding and patient the entire session
18 May 2023
Unprompted review
Reply from NestScale
Hi Angela,
Thank you so much for the precious words ✨✨✨
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Fantastic support and a great App to…
Fantastic support and a great App to showcase you TikTok. If I could give them 6 stars I would:-)
7 May 2023
Unprompted review
Reply from NestScale
Hi Nicolai,
Thank you so much for the precious words.
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Rachel is very supportive and nice…
Rachel is very supportive and nice human being. I am gald i connected with Rachel. Must try their services. 100% Recommended and worth it ❤
3 April 2023
Unprompted review
Reply from NestScale
Hi Faraz,
I want to thank you for leaving NestScale a 5-star review. I am pleased that you are satisfied with the support we offer and we really appreciate that you took the time to give us a rating
Warm regards,
Chloé
Really great app and even better support!
NestScale has been a really great app for my business. Rachel, who's been my customer service agent literally goes out of her way to help me and go over everything from creating and optimizing ads to email marketing and offering her own advice and guidance. Overall I've only had a great experience and would recommend NestScale
6 April 2023
Unprompted review
Reply from NestScale
Hi,
Thank you for taking the time to leave a review.
We strive to provide our users with the best possible app and your feedback motivates us to continue improving and adding new features to make your experience even better.
If you need any further assistance, please let us know!
Chloé - NestScale team
Excellent Experience
6 April 2023
Unprompted review
Reply from NestScale
Hi Muhammad,
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
It’s all my pleasure to assist you. We are available 24/7 everyday to be by your side while you are exploring NestScale. See you soon!
Chloé
Chishti Sabri Fabrics
My Store Name:-
Chishti sabri fabrics
Today i am Very happy. Amazing and great helpfull Nest ads tiktok .
install shopify store and use with great managment app.
6 April 2023
Unprompted review
Reply from NestScale
Hi Chishti,
Thank you so much for your generous review. We're happy you had a fantastic time with us!
If there's anything else we can do to help, please let us know.
Chloé
Easy user experience and top support
6 April 2023
Unprompted review
Reply from NestScale
On behalf of the team, thank you so much for leaving an amazing review for me and the NestScale team.
I am happy that I could be able to help you.
If you have any questions or need help, please let me know.
Chloé
Kevin has been extraordinary helpful in…
Kevin has been extraordinary helpful in helping me start my campaign. Thank you for his patience. The site is quite easy but as a novice you always need advice.
5 April 2023
Unprompted review
Reply from NestScale
Hi Chris,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Chloé
Well conversation and good behave
4 April 2023
Unprompted review
Reply from NestScale
Hi Umar,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Have a great day!
Cheers,
Chloé
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