NS Estimated Delivery Date is an excellent Shopify app for improving customer experience. It allows you to display precise delivery timelines wherever you need – product page, shopping cart, or checko... See more
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I want to highlight the incredible support provided by Chloé and the NestScale team. Even though i was interested in a free app, they went above and beyond to help me with no interest other than provi... See more
Company replied
Nice One. Customer service is also good. One suggestion: If the app could include a feature to add custom colors directly from the dashboard or automatically update new products with swatches, it woul... See more
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Installed Product Variant plugin for Shopify. I liked how it performs and looks on site, but had a few bugs associated with this plugin. Support team have been online with and fixed the issue within 2... See more
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Company details
Written by the company
NestScale is the ultimate e-commerce solution that provide effective e-commerce solutions that align sales, marketing, and customer support together for results. From engaging to converting to retaining, NestScale makes it easy to build strong customer relationships and drive faster business growth.
Contact info
70 Circular Road #02-01, 049422, Singapore, Singapore
- support@nestscale.com
- nestscale.com
4.9
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service
Great customer service, helped me right away with a very specific request. Great app overal!
3 July 2024
Unprompted review
Reply from NestScale
Hi there,
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service and that we could help with your specific request as soon as possible. It's fantastic to know you enjoy the app overall.
If you need any more help, please feel free to reach out. We're always here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
Professional, polite and great apps
The team from NestScale not only took on board my suggestion but implemented this within days and this change was perfect for my needs. Such professional behaviour and a willingness to go over and above to create great apps.
26 June 2024
Unprompted review
Reply from NestScale
Hi Jeremy,
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that our team at NestScale was able to meet your needs quickly and effectively.
We strive to provide exceptional service and continuously improve our apps based on valuable input from users like you. Your satisfaction is our top priority, and it’s wonderful to know that our efforts made a difference for you.
If you have any more suggestions or need further assistance, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
Great free app with premium experience
Great free app with lots of customization and premium experience! And when I encountered a problem when changing a theme their support fixed it for me promptly.
Couldn't recommend more. Very happy with this app!
19 June 2024
Unprompted review
Reply from NestScale
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the customization and premium experience our app offers. It's great to know our support team was able to resolve your issue quickly. We appreciate your recommendation and are here to help anytime you need us. Thanks for choosing our app!
Cheers,
Chloé - Customer Success Manager @NestScale
very good service
5 June 2024
Unprompted review
Reply from NestScale
Dear Daniel,
Thank you for your kind words! We're delighted to hear that you are satisfied with our support. It's always our top priority!
If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again!
Cheers,
Chloé - Customer Success Manager @NestScale
Their services is outstanding but…
Their services is outstanding but shopify is fool
5 June 2024
Unprompted review
Reply from NestScale
Dear customer,
Thank you for your kind words! We're delighted to hear that you are satisfied with our support. It's always our top priority!
If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again!
Cheers,
Chloé - Customer Success Manager @NestScale
The team is really helpful
The team is really helpful. Customer support is really good and fast. Plugin is absolutely free and easy to integrate with your website.
30 May 2024
Unprompted review
Reply from NestScale
Dear Sarthak,
Thank you for your kind words! We're delighted to hear that you found our customer support helpful and fast. It's great to know that you found the plugin easy to integrate and that you're enjoying its free features. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again!
Cheers,
Chloé - Customer Success Manager @NestScale
Great app and support!
I installed this amazing app, and I had a problem: the content from my Instagram and TikTok was showing on all pages of the site. Rachel from support fixed everything instantly. Now, there's a carousel of Instagram and TikTok posts on the homepage of my store!
Rachel, you're the best! 💕
Thank you! 🌟👏📸
26 May 2024
Unprompted review
Reply from NestScale
Dear customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the app and our support. It's great to know that Rachel could resolve the issue quickly and set up the carousel on your homepage. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Thanks again! 💕🌟👏📸
Regards,
Chloé - Customer Success Manager @NestScale
Reply from NestScale
Dear Laurynas,
found the setup easy and are pleased with how everything is working. If you have any more feedback or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Best regards,
Chloe
Great user friendly app
Great user friendly app, with friendly customer support.
8 May 2024
Unprompted review
Reply from NestScale
Dear Manuel,
Thank you so much for your wonderful feedback! We're delighted to hear that you find our app user-friendly and are pleased with the customer support. Your satisfaction is our top priority, and we're here to help whenever you need us. If there’s anything more we can do to enhance your experience, please let us know!
Warm regards,
Chloé - Customer Success Manager @NestScale
The support I received was great
The support I received was great! They were friendly and very informative.
24 April 2024
Unprompted review
Reply from NestScale
Hi Kyle,
Thank you for sharing your experience! We’re so glad to hear that you found our support team to be friendly and informative. We strive to provide excellent service, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, we’re always here to help.
Best regards,
Chloé - Customer Success Manager @NestScale
Reply from NestScale
Dear Ahmed,
Thank you so much for your fantastic review! We're thrilled to hear that you are enjoying our app and the support we provide. Your satisfaction is incredibly important to us, and we're here to assist you whenever you need. Please don't hesitate to reach out if you have any more feedback or need further assistance.
Warm regards,
Chloé - Customer Success Manager @NestScale
I can only recommend it!
Super Support
Seamless integration
Enhances the customer experience
Fast loading times
Easy configuration
User-friendly design
Reliable functionality
Flexible customization options
23 April 2024
Unprompted review
Reply from NestScale
Dear Dario,
Thank you for taking the time to provide such detailed feedback! We are delighted to hear that you're experiencing the benefits of our app, from super support and seamless integration to the enhanced customer experience and fast loading times. It's great to know that you find the configuration easy, the design user-friendly, and the functionality reliable. We strive to maintain flexibility in our customization options, and your satisfaction is our top priority. If there’s anything else we can do to further enhance your experience or if you need any assistance, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @NestScale
I recently started using the NS Image…
I recently started using the NS Image Variant option app and couldn't be more impressed with its functionality and easy-to-use interface. The app has made a huge impact on my daily routine and streaming tasks and provides valuable insights. It is clear that the developers have put a great deal of thought and effort into creating a first class app that meets the needs of its users and support team, have been and continues to be the best in helping, supporting and being quick to respond while offering indispensable advice. I highly recommend the NS Image Variant option app to anyone looking to simplify their life and increase productivity.
7 April 2024
Unprompted review
Reply from NestScale
Hi Yazeed,
Thank you so much for your kind words and for taking the time to share your experience with the NS Image Variant option app. We are thrilled to hear that you find it functional and easy to use, and that it has made a significant impact on your daily tasks. Our team is dedicated to providing the best possible service and support, and your feedback is incredibly valuable to us. We're glad to have you as a part of our community and look forward to continuing to support your productivity needs. If there's anything else we can help with, please don't hesitate to reach out. Thank you for recommending us!
All the best,
Chloé - Customer Success Manager @NestScale
good support from the team
good support from the team, highly recommended for their apps.
6 April 2024
Unprompted review
Reply from NestScale
Hi Max,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our support team and found our apps helpful. If you ever need assistance in the future, don't hesitate to reach out. We're always here to help!
Cheers,
Chloé - Customer Success Manager @NestScale
Great Support!
The support team understands the issue and immediately provides the solution. Greatly appreciated.!
29 March 2024
Unprompted review
Reply from NestScale
Hi Nitin,
We're delighted to hear that you had a positive experience with our support team! Thank you so much for your kind words and appreciation. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
All the best,
Chloé - Customer Success Manager @NestScale
Excellent support and useful apps
Very practical app to display swatch colors and easy to use. Communication with the support team is easy. I recommend it!
7 March 2024
Unprompted review
Reply from NestScale
Thank you for your positive feedback! We're thrilled to hear that you found our app practical and easy to use. We strive to provide excellent customer support, so we're glad to hear that you had a positive experience communicating with our team. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Reply from NestScale
Thank you for your feedback! We're glad to hear that our app is serving the needs of small businesses effectively. If you have any suggestions for how we can further improve or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
A very useful app
A very useful app, and the support is incredible. Thank you very much Rachel for being attentive to our requirements.
27 February 2024
Unprompted review
Reply from NestScale
Hi David,
Thank you for your kind words! We're thrilled to hear that you find our app useful, and we're glad Rachel could assist you. If you ever need further assistance or have any more requirements, don't hesitate to reach out. We're here to help!
Best,
Chloé - Customer Success Manager @NestScale
NS Image Swatch Variant Option
Awesome app, I certainly recommend it.
The post-installation support was very helpful, as well.
5 stars, well-deserved!
19 February 2024
Unprompted review
Reply from NestScale
Hi Bobi,
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our app and that our post-installation support was helpful to you. Your recommendation means a lot to us, and we truly appreciate your support.
If you ever need anything else, please don't hesitate to reach out! We are always here to help!
Best,
Chloé - Customer Success Manager @NestScale
The great app and support team are good…
The great app and support team are good at addressing queries and providing solutions.
14 February 2024
Unprompted review
Reply from NestScale
Hey Joseph,
Thank you so much for the awesome feedback! 🚀
We're thrilled to hear that you love our app and that our support team has been there to assist you every step of the way.
We're all about making sure our users feel heard and supported, so it's fantastic to know that we're hitting the mark!
If you ever have more questions or need further assistance, you know where to find us. We're here to help you rock your Shopify game! 💪
Cheers,
Chloé @NestScale
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