This pension is good far better than not invest at all. Investment strategy is diversified globally not just shares. Overall, the compounding has been good. However, the biggest complaint is t... See more
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Review summary
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Very easy transaction with Nest, they transferred my other pension with no problem at all. When I needed to talk to someone they cleared up my questions straight away with no hesitation. I can do no... See more
Company replied
All done on line with Nest Pensions. Very straight forward easy questions as long as you have all the necessary information at hand it doesn't take long. It's a great feeling when you're in control of... See more
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I absolutely love Nest Pensions. My pension has consistently performed very well over the last 9 years, since I signed up. The web site is excellent and easy to navigate which is a huge plus too. I’ve... See more
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Company details
Written by the company
Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.
Contact info
United Kingdom
- nestpensions.org.uk
4.1
Great
15K reviews
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Automatically enroll you without…
Automatically enroll you without permission. Make it incredibly hard to opt out wasting a lot of time on the phone.
11 May 2026
Unprompted review
Reply from Nest Pensions
Hi Nick,
We are sorry to hear you have had a bad experience with Nest. Under UK law, employers must enrol all eligible employees into their workplace pension scheme. If your employer doesn’t, it could be fined for not meeting their legal duty to you.
We try to make it easy for people to opt out if they want to. If you would like more information please visit the below website: https://www.nestpensions.org.uk/schemeweb/memberhelpcentre/opting-out/how-to-opt-out.html.
Thanks,
FP, The Nest Team
Reply from Nest Pensions
Hi Virginia.
Thanks for taking the time to share your thoughts on how we’re doing.
Thanks,
FP, The Nest Team
It was very easy with simple questions…
It was very easy with simple questions and no stress
1 January 2026
Reply from Nest Pensions
Hi Scott,,
It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
FP, The Nest Team
Reply from Nest Pensions
Hi Colin,
We’re always pleased to hear from our customers about the things we’re doing right. We value your feedback :)
Thanks,
FP, The Nest Team.
An easy process
24 April 2026
Reply from Nest Pensions
Hi Adrian,
We’re pleased to hear how easy you found our process. That’s our goal. 😊
Thanks,
FP, The Nest Team
I am im the process of consolidating my…
I am im the process of consolidating my pension contributions ,have requested a transfer out from nest and spoken to one lady who was agressive and rude with the transfers department ,she even refuses to send me an email with clear details of what was needed and said she has no access to emails ,i just want all business i have with nest done ,i will never recommend it and i will make sure that i let people know of the service that i received there ,she spoiled my entire day and made me feel like i was bothering them ,would never recommend this company,and their portal which does not upload pdf documents makes it worse ,poor customer service ,i started my transfer out in December 2025 its May 2026 and im so confused and worn out ,
8 May 2026
Unprompted review
Reply from Nest Pensions
Hi Roselyn,
I apologise for what you’ve experienced.
I’ve looked into this and asked someone from our customer service team to reach out to you. If you don’t hear from them, please call us on 0300 020 0090, Monday to Sunday, 8am to 8pm.
Thanks,
FP, The Nest Team
Reply from Nest Pensions
Hi Toni. I’m sorry that we haven’t earned a better review from you. We really like to investigate the issue and want to resolve it at earliest. We've requested the information from you, please check message. Thanks, OZ
Good Nest
This pension is good far better than not invest at all.
Investment strategy is diversified globally not just shares. Overall, the compounding has been good.
However, the biggest complaint is the 1.8% contribution charge. Nest takes it for every contribution before even start investing the monies.
7 May 2026
Reply from Nest Pensions
Hi Esther. We appreciate your feedback. We're glad you see the benefits of the pension and its global diversification, leading to good compounding. We acknowledge your concern about the 1.8% contribution charge. We'll consider your comments as we continuously evaluate our services. Thanks, OZ
Very happy
Only had to provide a few bits of info and everything was done for me
Very happy
9 February 2026
Reply from Nest Pensions
Hi Alison,
I’m pleased to hear about your experience. It sounds as though we might have done an even better job for you and we’ve taken note of your feedback.
Thanks,
AJ, The Nest Team
So easy to use
So easy to use. Updates on the progress of my pension transfer. Very simple steps to made the transfer. Not stressful at all. Nest is very safe and easy to understand.
1 March 2026
Reply from Nest Pensions
Hi Katie,
It’s great to hear about your transfer experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Cevs,
It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Highly recommend
I had to provide a couple of details and then nest did the rest.Very easy to do.Happy with service.
20 February 2026
Reply from Nest Pensions
Hi Barbra,
It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
It was so easy to transfer and most…
It was so easy to transfer and most importantly it didn't cost anything
6 May 2026
Reply from Nest Pensions
Hi Darren,
It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Riya,
Thanks for taking the time to share your thoughts on how we’re doing.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Bala. We appreciate your feedback. Thanks, OZ
Always have difficulty logging in but…
Always have difficulty logging in but customer service were very helpful last time . But being of a certain age I wish it would be easier to view or perhaps a confidential email with updates and numbers more personal approach would be better for me
2 November 2025
Reply from Nest Pensions
Hi Karen,
We appreciate your feedback and are happy our customer service was helpful. We recognize login difficulties and the need for simpler viewing options and more personal updates. We've taken note of that and will pass it on to the relevant team.
Thanks,
AJ, The Nest Team
Transfering Funds
I needed to transfer some of my pension pot to my regular bank account, it is so easy with nest, I just had to answer a few questions and a few minutes later was sent a message to say that the money would be transferred within the next 5 to 10 business days.
2 April 2026
Reply from Nest Pensions
Hi Julia. We're happy to hear that transferring your pension pot to your bank account was so easy. We appreciate you letting us know about your positive experience with our service. Thanks, OZ
Very smooth transaction moving my…
Very smooth transaction moving my pension s into this one so glad I did really helpful and smooth :) very happy ♡
14 November 2025
Reply from Nest Pensions
Hi Sally. We're so glad to hear your pension transfer was smooth and helpful. It's great to know you're happy with the process, and we appreciate your positive feedback. Thanks, OZ
Having a pension with nest already made…
Having a pension with nest already made it so easy for me to transfer an existing pension with them .
All I had to do was provide the details ad they took care of the rest .
All done in a swift and timely order I can't recommend them highly enough.
6 March 2026
Unprompted review
Reply from Nest Pensions
Hi Michelle. We're happy to hear that transferring your existing pension to Nest was straightforward. It's great to know that providing the details was all you needed to do and that everything was completed swiftly. Thanks for your recommendation. Thanks, OZ
Very easy to use
5 April 2026
Reply from Nest Pensions
Hi George,
Thanks for sharing your experience with us.
Thanks,
AJ, The Nest Team
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