Nest Pensions Reviews 15,504

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 4,023 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the processes straightforward and easy to follow. Many people appreciate the simplicity of transferring pensions, often noting that the company handles most of the work once initial details are provided. The website is frequently praised for being user-friendly and easy to navigate. However, some customers also noted issues with customer service, describing it as stressful or unhelpful, with difficulties in communication and getting clear answers. A few people experienced problems with payments, including delays in receiving funds or issues with the transfer process.

What people talk about most

User experience

Reviewers consistently praise the user experience, highlighting the ease and simplicity of processes like... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers express significant frustration, citing... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise the very quick... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report positive experiences,... See more

Website

Users describe ambiguous interactions with the website. Some customers found the online process quick, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This pension is good far better than not invest at all. Investment strategy is diversified globally not just shares. Overall, the compounding has been good. However, the biggest complaint is t... See more

Company replied

Rated 5 out of 5 stars

Very easy transaction with Nest, they transferred my other pension with no problem at all. When I needed to talk to someone they cleared up my questions straight away with no hesitation. I can do no... See more

Company replied

Rated 5 out of 5 stars

All done on line with Nest Pensions. Very straight forward easy questions as long as you have all the necessary information at hand it doesn't take long. It's a great feeling when you're in control of... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Nest Pensions. My pension has consistently performed very well over the last 9 years, since I signed up. The web site is excellent and easy to navigate which is a huge plus too. I’ve... See more

Company replied


Company details

  1. Pension Fund

Written by the company

Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.


Contact info

4.1

Great

TrustScore 4 out of 5

16K reviews

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Rated 5 out of 5 stars

Keep all your pensions in one pot.

Transferred 2 small old work pensions into my current Nest Pension to keep all in one pot. Very simple process and easy to follow.

18 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Darren. We are so glad to hear that transferring your pensions was a simple and easy process for you. Thank you for your feedback. Thanks, OZ

Rated 5 out of 5 stars

Transferring a previous pension to my current NEST one

I wanted a previous pension transferred over and after NEST knew the details it was done efficiently and quickly. No problems, no dramas. I got confirmation from the previous pension people. All done now.

1 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Sonja. We're so glad to hear your pension transfer was handled efficiently and quickly. We appreciate you sharing your positive experience with us. Thanks, OZ

Rated 5 out of 5 stars

Very helpful

Very helpful, when we wanted to transfer pensions into nest they were really good

9 April 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Linda. We're glad we could assist with your pension transfer. Your positive feedback is greatly appreciated. Thanks, OZ

Rated 5 out of 5 stars

Easy as 1,2,3

Friendly and helpful staff, I had no issues transferring money from other pension pots.whole process only took several days.

18 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Slater. We're happy to hear our staff was friendly and helpful. It's great that your pension transfer was quick and easy. Thank you for your positive feedback. Thanks, OZ

Rated 5 out of 5 stars

No nasty paperwork

No nasty paperwork, was so easy to transfer

18 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Lisa. We're glad to hear that Nest transfer process was so easy. Thanks, OZ

Rated 5 out of 5 stars

I looked into transferring my pension…

I looked into transferring my pension years ago and it was super complicated
But nest transfer was so easy just selected my pension provider and nest did the rest very quickly and easily
Highly recommended

18 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Paul. We are so pleased to hear that your pension transfer was quick and easy. We appreciate you sharing your positive experience and recommendation. Thanks, OZ

Rated 5 out of 5 stars

Simple and straightforward

Transfered a few small pensions over.
It was very simple and straightforward.

18 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Liza. We're glad to hear the transfer process was simple and straightforward for you. Thank you for your feedback. Thanks, OZ

Rated 5 out of 5 stars

Easy Transaction

Transfer was straightforward and prompt.

1 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Paul. We're glad your transfer was quick and easy. We appreciate your feedback. Thanks, OZ

Rated 5 out of 5 stars

Very smooth.

Very smooth.

14 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Bernardo. Thank you for appreciating Nest services. Thanks, OZ

Rated 5 out of 5 stars

Easy, no complaints

The process was straight forward no complications. I wanted to transfer previous work pension into my current and it was simply no complaints

3 April 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Rachel. We are so glad to hear that transferring your pension was a straightforward process with no complications. Thank you for your kind words. Thanks, OZ

Rated 5 out of 5 stars

Glad to get this done!

I have been meaning to transfer Pension funds for some time, but never really known how to go about it.
When the opportunity was offered by NEST I thought it was time to act!
The whole process was simple, straight forward to achieve, and only took a matter of days. It feels like they did all the work for me!

18 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Pidsley. We're so glad to hear that transferring your pension funds with Nest was a simple and straightforward process. It's wonderful to know we could make it easy for you! Thank you for sharing your positive experience. Thanks, OZ

Rated 5 out of 5 stars

after an initial hiccup (my incorrect

after an initial hiccup (my incorrect
details) my transfer was completed with no problems whatsoever. many thanks to the transfer team.

12 May 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Christopher. We are so glad to hear that your transfer was completed without any problems. We appreciate your kind words for our transfer team. Thanks, OZ

Rated 5 out of 5 stars

Excellent

Money transfer from one pension pot to another was very simple and smooth. Although it took a few weeks, I didn’t have to worry or get involved. I initiated the transfer, and the rest was taken care of. Excellent service.

18 April 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Brigs. We're so glad to hear your pension transfer was simple and smooth, and that we could manage it efficiently for you. Thank you for your kind words. Thanks, OZ

Rated 5 out of 5 stars

Pot money transfer

Very easy and quick to to transfer pot money in one pot. Would recommend NEST pension.

17 April 2026
Nest Pensions logo

Reply from Nest Pensions

Hi Aleksandra. We're delighted you found the transfer process easy and quick. Thank you for recommending us. Thanks, OZ

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