I approached Neon Effect with a bespoke design of a logo. Tom responded with a mock-up very quickly and handled everything from there going forward. He was great with communication and set expectation... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick response and delivery time. Required the Neon for an event, was worried if it went over the estimated delivery it wouldn’t arrive on time, but was delivered well within the estimated dat... See more
Absolutely outstanding service from beginning to end! This is the way all businesses should operate. We ordered a customised sign with our logo along with an "on air" sign. We got an incredibl... See more
We decided to have a neon light made for the kitchen. Tom was really helpful throughout the design process and made sure we found the best colour for the acrylic background to match the wall space. De... See more
Company details
Written by the company
We're Neon Effect. We don't claim we are the 'No.1' or 'leading' LED neon brand like many others do, we just create high quality signs for competitive prices. Check out our 1,000+ 4.9* reviews on our Etsy store and buy with confidence: https://www.etsy.com/shop/litelylights
Contact info
United Kingdom
- info@neoneffect.co.uk
- neoneffect.co.uk
Communication was excellent
Communication was excellent. All questions answered promptly and delivery date adhered to despite being close to Christmas. Recipient was delighted with product.
Great product & experience.
What a great solution, was always wary of using neon but then discovered this product. Tom at Neon Effect was great to deal with and helped with the design of a bespoke design. Sign arrived in good time and am very happy with result.
Recommendation for bespoke neon signs
My son wanted a bespoke neon sign for Christmas and, after looking at several companies, we decided to contact Neon Effect. The customer service was excellent. Tom went above and beyond. He was really patient and helpful in answering my questions. He also sent through various mock-ups to help us finalise the design.
I was so impressed with how much care had been taken over the packaging. My son loves the sign and it came out even better than he imagined it.
I would definitely recommend them
Great product
Great product, great service and great bloke (Tom).
Light for the office and home office look superb!!!
Great customer service & product
Great customer service, Tom was great in providing feedback and tweaking the designs to exactly how I wanted it. It was a very large order with some specific details and he managed it all perfectly. Really happy with the final result and would definitely recommend to others!
Absolutely outstanding service from…
Absolutely outstanding service from beginning to end! This is the way all businesses should operate.
We ordered a customised sign with our logo along with an "on air" sign. We got an incredibly competitive price as part of the black friday deal and Tom was incredibly responsive to phone calls and emails.
When our products arrived we were blown away by the quality and how fantastic our logo looked literally up in lights. In fact we were so impressed we ordered 2 more on the spot!
Cracking company with the right work and customer care ethics!
Five stars for product and customer service, thank you…!
I uploaded a photo of the logo I wanted recreating. It was three words in a very specific cursive script style.
Within 24 hours Neon Effect had sent me an image of a mockup and a competitive quote for a mains powered sign with a remote controller and an option to add a battery pack.
The mockup was an excellent likeness for our logo, which gave me confidence at the quote stage that Neon Effect could produce exactly what I was looking for.
I placed the order the next day, paid easily through the Neon Effect portal and my sign was delivered one week later. Neon Effect were swift and very clear with all their communications throughout.
The sign I received was a fabulous representation of our logo, and looked even better than I had hoped… The remote has a lot of buttons but is very intuitive to use. I’m really pleased I chose Neon Effect for this piece of work and would absolutely recommend them.
Amazing birthday celebration neon sign
Recently commissioned Neon Effect to produce bespoke design for my wife’s birthday celebration. Tom and team were amazing. Quick turnaround, great customer service and fantastic product quality. My wife was extremely happy with her neon sign.
Highly recommend!
We received excellent service from Neon Effect; personal, kind, efficient and they really tailored to our needs. And the end product looked perfect. Highly recommend!
Amazing product and decent price!
The sign looking amazing, definiatelly worth the price. I would recommend!
the easiest review i will ever write
the easiest review i will ever write
1st class product
1st class service
1st class delivery
you won't be disappointed
Would recommend
Tom was very helpful and always quick to reply, and the sign was amazing at the best price we could find, definently recommend
Amazing experience
It was so easy to communicate the design I wanted, and the price range. My new sign was the perfect way to decorate my room.
Sign for our Japanese Food Stall Business
We ordered a sign for our Japanese Food stall (Kudasai London) and we love our sign. The standard size is more than enough with a very simple to use controller which has different modes for how bright the lights are. Overall great purchase and thank you to the team!
WOW!!
WOW!!! I was so nervous about ordering & paying for our neon sign for our very small budgeted karting club but after convincing my Committee Members, I went ahead & ordered the product & couldn't be happier - this will put our name "in lights" for many years to come, I am so pleased with the final product - thank you Tom, you have been amazing.
Amazing sign
Amazing sign! really really happy with our neon sign and the delivery and communication from neoneffect was great highly recommend.
Fantastic service and so happy with my…
Fantastic service and so happy with my sign. Bespoke and absolutely fantastic!
Highly Recommended
Delivered exactly as requested and communication was excellent. Highly recommended.
Fantastic company
I had a fantastic experience ordering from Neon Effect. Tom was very helpful and their customer service is really very excellent. My order arrived and I couldn’t be more happy with it. The colour, size and font were perfect, I would highly recommend them and will definitely be using them again.
Fantastic service
Tom was incredibly responsive and delivered perfectly on our neon sign needs for our business at Firebrand VFX - would definitely recommend! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








