I approached Neon Effect with a bespoke design of a logo. Tom responded with a mock-up very quickly and handled everything from there going forward. He was great with communication and set expectation... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick response and delivery time. Required the Neon for an event, was worried if it went over the estimated delivery it wouldn’t arrive on time, but was delivered well within the estimated dat... See more
Absolutely outstanding service from beginning to end! This is the way all businesses should operate. We ordered a customised sign with our logo along with an "on air" sign. We got an incredibl... See more
We decided to have a neon light made for the kitchen. Tom was really helpful throughout the design process and made sure we found the best colour for the acrylic background to match the wall space. De... See more
Company details
Written by the company
We're Neon Effect. We don't claim we are the 'No.1' or 'leading' LED neon brand like many others do, we just create high quality signs for competitive prices. Check out our 1,000+ 4.9* reviews on our Etsy store and buy with confidence: https://www.etsy.com/shop/litelylights
Contact info
United Kingdom
- info@neoneffect.co.uk
- neoneffect.co.uk
Great product, quick response and delivery time
Quick response and delivery time.
Required the Neon for an event, was worried if it went over the estimated delivery it wouldn’t arrive on time, but was delivered well within the estimated date.
Sign looks great, design exactly matches the logo PDF we issued.
Really happy. Cheers Neon Effect
Great service from Tom quick and easy…
Great service from Tom quick and easy with my request would highly recommend
Very happy customer
We decided to have a neon light made for the kitchen. Tom was really helpful throughout the design process and made sure we found the best colour for the acrylic background to match the wall space. Delivery was a little delayed due to printing issues but the wait was worth it as the final product is fantastic and just what we were looking for. Would definitely recommend.
Neon for Dog Grooming Business.
Neon for Dog Grooming Business.
Following my wife recently setting up a dog grooming business "Scruffty & Woofty's" my son and i decided to get a nice Neon effect sign for her birthday.
The service was brilliant and the turnaround time really quick.
Final product looks amazing and great quality. Would also like to add the packaging was great too ensuring the item was in great condition when we recieved it. Thanks
Amazing!
Tom was responsive, helpful and created something I couldn't be happier with... Thanks so much
Awful service
Awful service, rude customer service, asked for a refund for a product we cancelled before it was made because they couldn’t make it in the time they promised. Had our money for over 2. Weeks and all the lady says is I’ve asked accounts to look into this and still no refund. Please don’t buy from this company

Reply from Neon Effect
Very well made
Ordered my first LED neon sign from Neon Effect, 90x75cm - came within 2 weeks, exactly as designed. Early mockups helped. Prompt responses. I really like the dimmer!
BRILLIANT COMPANY FOR CUSTOM LIGHTS!
I would like to give a big shout out to Tom Summerfield at Neon effect for helping us designing a few different lights for us at our Scunthorpe showroom and service department here at Carsupemraket.com. He has been very helpful and accommodating, we cant wait to order more! :)
5 STARS ALL ROUND!! EXCELLENT CUSTOMER SERVICE!
So happy with the custom made sign I got! It’s amazing and so bright it lights up the whole room. The quality is top notch! If you thinking of getting one definitely order from Neon Effect. The customer service is outstanding too!…. I’m a hard critic when it comes to customer service but they are so helpful, reply almost instantly and nothings too much trouble. Excellent company! 5 stars all round!
Neon Effect, amazing!!
Neon Effect,
Beyond all expectations,informed every step of the process,speedy response to all correspondence,completed and dispatched before expected date.
The world would be a happy place 😃
If only all services ran this way…Neon Effect !! 🧡 easy..exceptional..exemplary…
Tom you ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🧡
If I ever need another I’ll be back!
Great customer support / updates but most important the product is high quality even better than I imagined!
Cat siluet and name sign.
I have ordered on two separate occasions, both signs were perfect. Both are very well made and and securely packaged. Anyone thinking about getting one of the cat siluets should do so with confidence. I love mine.
First class experience and first class product
I spent many hours looking for the best company to order a bespoke neon light from, and finding Neon Effect meant the time was definitely well spent.
The experience was first class from start to finish. The communication was excellent, helping me achieve the ideal layout, delivery was on time and as soon as I opened the package I knew I’d chosen the best company as the light is perfect, and looks amazing.
I cannot recommend this company enough.
would recommend
They were great at communicating, the one they sent me had a faulty part, but after I emailed they sent me a new replacement straight away.
I’m really happy with my sign and appreciate good customer service.
Would recommend
Would 100% recommend
Would 100% recommend.
Theses guys are great! Their communication has been excellent and the custom sign is just what I wanted.
Had an email with a mock up and some changes to make it even better so that was really great!
Highly recommend
Highly recommend! I was 100% satisfied with the entire process from initial contact to receiving our custom sign. It looks great!
Easy to order, great quality sign
Easy to order. Pleased with how the sign turned out, looks great. Delivered within specified time frame.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







