nemo Reviews 

352
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, guidance, and personalized approach, making the planning process seamless and enjoyable. Many highlight the company's ability to curate dream holidays and honeymoons, with every detail perfectly planned and executed, often exceeding expectations. The service is frequently described as faultless, with reviewers appreciating the smooth logistics, excellent hotel choices, and the overall stress-free experience. Reviewers are particularly impressed with the tailored itineraries and the responsiveness of the team, even when faced with last-minute changes or complications. However, some people mentioned that popular accommodations can be lost if booking is not done quickly, suggesting a need for prompt decision-making.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as the "trip of a... See more

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, responsiveness,... See more

Service

Reviewers mention positive feedback about service, highlighting the seamless and stress-free planning and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as flawless, seamless, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as seamless and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

We booked our honeymoon to South Africa and Mauritius through Nemo, and it was truly the trip of a lifetime! Every part of the journey was perfectly planned, from start to finish. The 3-day safar... See more


Company details

  1. Travel Agency
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Luxury Hotel
  5. Tour Operator

About nemo

Written by the company

Extraordinary trips for life's big moments

Hero-Wordmark-Dark-Green

It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

352 reviews

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5.0

All reviews

(352)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Family Trip to Portugal

Recently we completed our second fabulous family trip through Nemo - this time to Portugal. Once again we could. It have been happier. Our travel expert, Beatriz, spent time listening to our preferences and then turned around itineraries and options for us. The hotels selected were amazing, the activities exceed our expectations and the service throughout the whole experience are top notch. We can't wait to work with this team in our next adventure.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

We've now done three trips with Nemo…

We've now done three trips with Nemo travel and they've all been excellent. Always amazing accommodations and they are as helpful or as hands-off as we want them to be. We use Nemo because they provide us with experiences and 5 star accommodations we would never find on our own. I highly recommend using them for your next adventure.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Simply amazing!

Nemo exceeded everything we could have hoped for from our Honeymoon adventure to Cape Town and Timbavati Safari! They put so much time and effort into giving us such treasured memories for us to keep forever. Laura our travel expert made everything just perfect for us and is brilliant at what she does, she was on hand at all times for our questions and made amazing recommendations to make our trip that extra bit special! When at our first stop in Cape Town we received a lovely gift and card from Laura and her team which was such a sweet gesture and something we have never experienced with any other travel agent! This trip has truly been one of the most surreal experiences of our lives and it’s all thanks to Nemo. The whole trip ran so smoothly, right from our flights, transfers, check ins and all the trips we booked additionally! I would recommend them to anyone in a heartbeat. We can’t wait to book our next big adventure with them.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Honeymoon - Puglia, Italy 2024

We recently booked our honeymoon via Nemo after seeing adverts for them on Instagram. Very quickly after our enquiry we were contacted by the Nemo team to discuss what we were looking for. This included emails and a phone call. The staff were really friendly, helpful, honest and knowledgable. They were able to find a hotel for us that fit within our budget for the country we were looking at and it was absolutely incredible.
We chose to visit Hotel Canne Bianche in Puglia, Italy for one week in April 2024.
Nemo booked the hotel and arranged transport to and from the airport in Italy, and they were also available to book any activities that we wanted prior to going, though we chose to do this ourselves on arrival.
Prior to the trip, Nemo kept in contact and provided us with access to a dedicated app that had all the relevant information about our trip. The app also provides direct contact with the concierge team if needed prior to the trip and during the trip.
The driver between the airport and hotel was great and it felt like a little bit of luxury being chauffeured in a Mercedes. He was very professional and arrived in good time.
The hotel was a luxurious 5 star location with everything you could ask for including amazing staff, a fantastic restaurant, it’s a beautiful hotel with outdoor pool, spa facilities and treatments, and is located right next to the beach. It was a perfect location for our honeymoon.
Nemo clearly put a lot of effort into making your trip unforgettable and easygoing. They even arranged for a little treat for us on arrival at the hotel. We would definitely recommend them for your next special holiday.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

The team at Nemo are brilliant

The team at Nemo are brilliant. They were great in the planning stage and took time to understand our needs. Nothing was too much trouble. Dealt with all my questions promptly and provided the documents in the format we felt comfortable with. Thanks to Sophie for picking up the phone with a smile on multiple days.
Not used to traveling with an App storing all our traveling documents, weather, flight information, and local recommendations all on our phones. Started the trip wanting paper and ended with nothing but the App as my travel guide.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish the concierge team…

From start to finish the concierge team have been amazing in creating a bespoke holiday which met all of our needs. No matter the issue they were always more than happy to help.
The locations they have partnered with are second to none and we will be recommending this company to all our friends and family in the future.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing honeymoon

Nemo made our trip so enjoyable. Booking with them was so easy and their expertise meant that they were able to tailor the trip to match our requirements easily. They were always available for questions. No request was too difficult for them. All of their recommendations were fantastic. We were really impressed with the attention to detail on the trip and the care of the team

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Booking through Nemo was an excellent decision

Booking our honeymoon through Nemo was an excellent decision. Their assistance was invaluable, especially when we encountered issues with our hotel during our trip. They helped us rearrange accommodation, ensuring our comfort and peace of mind. We visited three different places in Colombia and the transfers organised by them were seamless. They were a reliable point of contact throughout the trip and had other agents available in the country for us to speak to if we needed. They exceeded our expectations, making our honeymoon unforgettable.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Trip Planner

Fantastic Trip Planner
My wife and I reached out to nemo to help plan our dream honeymoon to Sri Lanka. Over several conversations with James and the team at nemo, we were able to curate our dream vacation. Great experience and would recommend!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Whistlestop Tour of India

Our second trip organised by Nemo, thank you Andy. Immaculate planning ensured the best use of our time enabling us to get a real feel for India traversing the country by train and car, some really great guides and heritage hotels
We look forward to planning our next trip wit you.

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Unforgettable honeymoon in Costa Rica

Nemo organised the most amazing honeymoon in Costa Rica for us so we cannot recommend them enough if you're planning a special trip. They took time to get to know us and prepared the perfect itinerary. We didn't have to worry about a thing for 2 weeks.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Kenya extravaganza

Incredible company to book holidays with. The beginning to end process was so smooth and the recommendations were amazing. Will definitely use them again!

28 January 2024
Unprompted review
nemo logo

Reply from nemo

Hi George, and thanks so much. It was our absolute pleasure and we look forward to planning more adventures with you in the future!

Rated 5 out of 5 stars

Beautiful Kerala trip

We so enjoyed our trip to beautiful Kerala in South-West India. James & all the Nemo team helped to make it a memorable experience. Planning was informative & helpful without pressure. A tour of Mumbai was added onto the itinerary late on without a problem. The Nemo team were there to support at all times. We would highly recommend them to you.

30 January 2024
Unprompted review
nemo logo

Reply from nemo

Thank you so much Stephen! It was a pleasure to piece together and we look forward to helping out with your next adventure to the Subcontinent

Rated 5 out of 5 stars

Fantastic!

Fantastic!! The Nemo team were fantastic at organising and managing our honeymoon to SA! We had the most amazing time and visited so many beautiful places. We started on Safari, then onto Cape Town, Paternoster, Cederberg and then finished off in Franschhoek! It was the perfect route and it was perfectly executed. Would not hesitate to recommend Nemo to a friend for any couple planning their honeymoon :)

1 January 2024
Unprompted review
Rated 5 out of 5 stars

South Africa & Zanzibar Christmas

James at Nemo was firstly amazing at helping select and whittle down which of their many options they had on their website to for our criteria!
As quite active people we wanted a jam packed trip which they delivered on, starting in the wine region then onto Cape Town finishing SA on safari. All hotels were really lovely, boutique.
All of the transfers were arranged which saved so much time and stress.
We had a lovely time in Zanzibar too, just a little unlucky with freak bad weather so weren’t able to experience to the max!
Would highly recommend booking with them and will use again!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Incredible honeymoon in Namibia

Nemo were absolutely incredible to work with and organised the most perfect honeymoon we could have imagined. If you're looking to book a honeymoon, I would 10/10 recommend - they made it so special from start to finish.

13 August 2023
Unprompted review
Rated 5 out of 5 stars

An amazing experience in Kenya…

Laura and the team at Nemo planned an amazing trip for us to Kenya, so much so that we are already planning on going back in a few years to explore other parts this amazing continent. Laura was incredible, and incredibly patient. Being our first trip to Africa, we had so many questions on logistics, travel, and especially safety, which were all addressed promptly and thoroughly. Working with her and the team at Nemo was such an amazing experience. One of our closest friends has already worked with Laura and they have booked their 2024 trip. We could not recommend Laura and the team at Nemo more highly. If you are starting to look at travel agencies to help plan your trip take a few moments to talk with the team at Nemo--you won't be disappointed.

1 September 2023
Unprompted review

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