Neater Heat Ltd Reviews 

283
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service, managed to slot my annual boiler service within 48 hours of contacting them. Professional and friendly staff varying from phone, email and in person communication. I have signed up to t... See more

Rated 5 out of 5 stars

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more

Company replied

Rated 5 out of 5 stars

Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent boiler and fire service

Asked for boiler and fire service and given appt for a week later which was fine. Had text to say engineer (Matthew) was on his way, although only a two minute warning so could have been a bit more! No issue really as I was home but worth mentioning. Matthew was quite young looking but he was brilliant, friendly, courteous, knowledgeable and tidy; I could not have asked for better. Service was really efficient and Matthew identified a small gas leak in the fire pipe work which he resolved so felt reassured. Overall I would say the whole experience was excellent and I would definitely recommend and use again.

23 February 2022
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Reply from Neater Heat Ltd

We at Neater Heat are so please to know that you had a good experience with us. Thank you for entrusting us with the work and i will pass on the lovely feedback to Matthew.

Rated 5 out of 5 stars

Excellent service from Neater Heat

Excellent service from Neater Heat. From the initial telephone enquiry to completion of work the service was exceptional. Thanks to Danny the engineer for all his work, his patience, perseverance and politeness were beyond reproach. My wife and I now have an efficient central heating system once again

22 February 2022
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Reply from Neater Heat Ltd

Trevor what a great review. Thank you for such kind words. We really appreciate your business. Please let us know what we can do for you in the future. I will pass on the lovely feedback to Danny.

Rated 5 out of 5 stars

Always on time

Always on time, tidy and competitive pricing

22 February 2022
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Reply from Neater Heat Ltd

Thank you for leaving us a review Daniel, your feedback means alot to Neater Heat.

Rated 5 out of 5 stars

Very friendly

Very friendly, professional & prompt, really helpful & supportive with my elderly mum too 👍👍 great service x

16 February 2022
Rated 5 out of 5 stars

We had a problem with our heating

We had a problem with our heating. Ashley fixed it for us, it turned out to be a faulty thermostat. He was fantastic, professional, polite, friendly and very knowledgeable. He also checked other couple of things boiler related and advised us about settings.

14 February 2022
Rated 5 out of 5 stars

I was very pleased with the service…

I was very pleased with the service that I received. The engineer was courteous and polite. He did a very thorough job of checking over the boiler and servicing it. I was really pleased and will definitely be calling on your company to provide further boiler servicing in the future.

He is a credit to your company.

12 February 2022
Rated 5 out of 5 stars

I needed help quickly

I needed a radiator piped up in a hurry, called Lee and he got his son to come round the same afternoon - amazing service and I couldn’t recommend Neater Heater any more highly!

Well done and thank you Lee

9 February 2022
Rated 4 out of 5 stars

Efficient, professional

professional, friendly, efficient service. Only downside thought the charge was very expensive. Think a better way is a lower charge to come out and asses the job and then charge accordingly to what needs doing

9 February 2022
Rated 5 out of 5 stars

A great company

A great company. Prompt, communicative, considerate, clean and tidy. Couldn't be happier. I wish all tradesfolk were as professional. Thoroughly recommended.

4 February 2022
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Reply from Neater Heat Ltd

Jason thank you for a great review. We hope to see you again soon.

Rated 5 out of 5 stars

Great Service

Being heavily pregnant the guys were able to come out to sort my boiler the same day I phoned. Neater Heat LTD are friendly and helpful and I will be using their services again

3 February 2022
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Reply from Neater Heat Ltd

Katie we are so pleased that we was able to help. Thank you for using Neater Heat and leaving us a lovely review.

Rated 5 out of 5 stars

Toilet not flushing

I received plenty of communication as to when he would arrive. He was very helpful in resolving the issue promptly. I was kept informed of what was done.

1 February 2022
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Reply from Neater Heat Ltd

Paul thank you for the review. We are very pleased that we was able to resolve the issue. Thank you for using Neater Heat.

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