Neater Heat Ltd Reviews 

283
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service, managed to slot my annual boiler service within 48 hours of contacting them. Professional and friendly staff varying from phone, email and in person communication. I have signed up to t... See more

Rated 5 out of 5 stars

Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more

Company replied

Rated 5 out of 5 stars

Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Really glad we found Neater Heat

Really glad we found Neater Heat. Great service every time. This time it was a Sunday with sudden boiler failure - they came out quickly, diagnosed the problem fast (a broken fan) and amazingly managed to pick up the part on Monday morning so we only had one rather chilly night. Then, when I was concerned the boiler was making an odd noise in the following days they came out really quickly to check it, reassured me that the vibration wasn't a serious issue and solved it straight away. Every different person we have met from Neater Heat has been personable and polite, cleared up after themselves perfectly - everything you could want.

28 March 2022
Rated 5 out of 5 stars

Great work

The engineers arrived on time, they were efficient, professional yet friendly and cleaned up when they were finished.
We are very pleased with our newly installed gas hob, electric cooker and kitchen tap, thanks guys.

19 March 2022
Rated 5 out of 5 stars

A first class operation

A first class operation from the moment I made contact with them. Lee internally filled me with confidence when I originally made contact and Matthew the on-site engineer was excellent in communicating the review/service of my air source system. They will be first point of call for my Mitsubishi Ecodan system going forward.

17 March 2022
Rated 5 out of 5 stars

Excellent service

It makes a huge difference that you can book a 1 hour slot. Communication is excellent and the engineer was polite, professional and tidy.

14 March 2022
Rated 5 out of 5 stars

My boiler stopped working

My boiler stopped working, and a very friendly engineer turned up about two hours after I made the call.
He fixed the problems and recommended a service.
A few days later, it was serviced, and now works better than ever.
Can't fault Neater Heat!

13 March 2022
Rated 5 out of 5 stars

Had 2 boilers in 2 houses and boiler 1…

Had 2 boilers in 2 houses and boiler 1 was perfect so 5 stars - Boiler 2 had some snagging which was dealt with well. I would use Neater Heat again and the customer service on the whole as well as the work was very good.

2 March 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Easy to book appointment online. Competitive price. Prompt, professional and friendly service.

2 March 2022
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Jan we are so pleased to know that you're experience with us was a great one. Thank you for entrusting us with the work

Rated 5 out of 5 stars

Above and beyond...

Really pleased with Ash's work and his professional manner when he performed our boiler service. He went beyond our expectations when he bled a radiator and then re-balanced the system pressure at the combi-boiler. He also gave helpful advice about potentially installing a heat-source pump. I'd use them again and recommend them to you.

28 February 2022
Neater Heat Ltd logo

Reply from Neater Heat Ltd

Colin thank you so much for taking the time to leave an excellent rating. We really appreciate it. I will pass on your lovely feedback to Ash.

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Quick reply’s, speedy work and great very neat and tidy. Would highly recommend.

24 February 2022
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Reply from Neater Heat Ltd

Thank you so much for the great review we're pleased to know that your experience with us was a good one. We hope to see you again soon.

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