Great customer journey from start to finish at Gateshead Metrocentre. Wasn’t harassed upon entering. Christina measured the store tables to confirm whether the chair dimensions worked with our table a... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Josh in Swansea was absolutely amazing and so helpful! He made the whole process so much easier and even remembered me from previous visits, which was such a lovely touch. I’d definitely recommend speaking to Josh in Swansea if you’re looking for help with any furniture needs — fantastic service from start to finish!
Has been very helpful and good customer services at the Preston store.
-Arfan @ Preston
Thank you Josh and the team at NCF Swansea. Very stress free sales experience!
Josh in Swansea was very funny and friendly. Explained everything clearly.
Excellent service from Saad at the Preston store. He was really friendly, helpful and professional, and nothing was too much trouble. He took the time to answer our questions and made the whole experience easy and enjoyable. A real credit to the store. Thank you, Saad — highly recommend! ⭐⭐⭐⭐⭐
David at Mk was fantastic answered all my questions and was really really helpful.
Went for a look around as never heard of NCF before. Really surprised by the showroom, some gorgeous suites, but for me the biggest pleasure was the staff were not pushy. Jamie at the Chester store was incredibly helpful, very knowledgeable and made buying from NCF a real pleasure, very personable and down to earth - really credit to the Chester branch. Bought two gorgeous snuggle seats and will be going back for a few more bits very soon
We visited NCF Leeds to look at a new sofa and were helped by Jackie. She was so friendly, helpful and knowledgeable, but most importantly, she wasn’t pushy at all. She gave us plenty of time to look around and made the whole experience really relaxed and enjoyable. Jackie was fantastic and a real credit to NCF Leeds. Thank you, Jackie!
We had the best experience with Fiona today at NCF Glasgow helping us with your couch purchase.
Vithu @Mk was very helpful and friendly highly recommend NCF MK
Very good efficient and friendly made our experience very pleasant mr holden
Thanks for your help and was a great experience to visit your store
Tom at Warrington was excellent with helping us choose and order our sofa
Micheal in Leeds looked after us, was very helpful and made everything clear.
Anisha was very knowledgable about the type of bed we wanted and explained everything thoroughly. She was friendly and professional throughout.
Amazing experience from Arif he really helped a lot to pick the right things took his time didn’t rush and left happy
Shaun from Stockton store. Great customer service and was very helpful.
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