NCF LIVING Reviews 

No communication informed delivery would be early to mid September, now end of September and still no furniture and no arranged delivery date.
States in email I have taken a stain guard kit with me? Was never given a kit and no direct store number and always lots of calls every day as can’t get through to customer service.
This is the 2nd time placing an order with NCF giving a second chance as the first was also a failure.
Poor communication and customer service after you have signed

We were looking for furniture for our new home. Zahid was there to help us. He was kind, patient & very helpful.

Excellent customer service by Zahid.

Liam at Uddingston

Hidar at Warrington gave us great service. Lovely showroom and friendly staff.

Saad@ preston
Good customer service with the best price

Best in Preston with same quality and best price.

Chris at Warrington was helpful knowledgeable and friendly

Mark was very welcoming helped us find our forever couch quick and easily

Excellent customer service, explained everything perfectly. Thank you

Liam at stockton branch was so helpful.
Was so nice to come somewhere and not be followed around or feel pressured into buying something. Excellent customer service would highly recommend

Michael was amazing all the way from entering the store up to the completing the purchase. He was professional throughout, very knowledgeable and provided excellent customer service. Will definitely purchase from him again in the near future and will recommend to friends and family. Thank you michael you are amazing. Eva and kosta.

I was after a few items from them. They allowed us to roam free around with no pressure. When we needed assistance Arfan was happy to assist and gave us several options to consider.
No high pressure selling.

Lovely friendly staff, did not get followed around the shop which made me feel more comfortable in making my choices ! Thank you

12 days now since the second rejection of the settee , and guess what, despite having sent it back once again due to parts missing, same damages as before, a 6.25 am attempted delivery on tbe Saturday morning, despite name e mailing video evidence several times I’m still getting completely ignored , not one call back , I e tried ringing their customer service EVERY day for the past 13 days without actually getting through , on hold everyday, 15 mins each time then it auto cuts off , so I try again ( over 50 times and counting ! Please please do not fall into the trap of making a purchase , tbe slightest problem you may have will become a massive long drawn out process with zero chance of sorting it out. In all my 60 years I have never encountered a company like it ,they have had my £1,400 now for over 7 months , a sofa damaged and missing parts I’ve rejected twice ! Video evidence doesn’t seem to be good enough ! , a non existent customer service, all in all the stress this has caused has been unbearable , Think very very hard before you step though their showroom doors , it’s just not worth it

From ordering in store and to credit check has been all good with NCF living lovely staff. However after ordering the smart sofa in April, even after paying £50 for the delivery. The delivery was due today unfortunately they did not delivery after we waited all day. We have also gotten rid of our sofas yesterday so now we no sofas until NCF decides to delivery. I hope the quality is good but its been stressful just to get sofas to be actually delivered. Still waiting for them to arrive!

Khalid at Bradford was perfect

Shaun at Stoke was great, comfy bed good price

Dealt with Andy at Ncf cardiff, he was lovely and he helped us so much

very helpful personal friendly xxx happy ncf Cardiff