NCF LIVING Reviews 

Chelsea was helpful in assisting us, Cardiff store

Azra at stoke knew everything about the sofa we brought she helped make th decision so easy thanks Azra

Chelsea @ Cardiff was great

Azra at stoke was brill. She made the entire process nice and smooth. My husband and me 100% recommend her to anyone

Azra at stoke had great customer service. Thanks azra

Really good service from Shaun in the store in Stockton

Friendly professional service from Richard.

Dean at stoke was very helpful and friendly

Azra at stoke was fabulous and very helpful

Good service

Great store, visited the one in Thurrock. Great service and high quality furniture. Sameer was a great help!

Kevin @ Edinburgh was second to none
Thanks

Very delayed delivery.
My sofa is now 6 months old and one cushion is very flat compared to the other.
Assessor says it needs replaced but they don't stock my cushions any more.
They offered me a good will gesture that doesn't cover the cost of a new cushion.
Would stay away if I were you.

I ordered furnitures for my new house including Sofa, bed frame, mattresses and dining table on April 6th 2026 for the delivery promised in 12 weeks and mid of July. It is July end today and still no sign of any delivery of the order. When I follow up, they are claiming that it might be at end of August. No proper response from any of them. Making me to bombard between the showroom in Bristol and head office. NEVER GO TO NCF.

Bought a sofa on 6th june from Uddingston store we had a great experience buying Susan helped so much in choosing what we wanted. Was told delivery between 6/8 weeks this is 8th week and no communication at all i have called customer services and also left an e mail. No one has got back to me. Also £100 for delivery is a bit drastic whwn you are not getting it when they say

Andy at the Gateshead store was really helpful with our sofa purchase

I had an excellent experience from start to finish. Dean at the stoke store was incredibly friendly, knowledgeable, and patient, taking the time to understand exactly what I was looking for without making me feel pressured. He explained all the different options clearly.

His customer service was outstanding, and they made the whole shopping experience enjoyable and stress-free. It’s refreshing to receive such genuine, professional service. I would highly recommend this store and Dean to anyone looking for quality furniture and exceptional customer care. Thank you for all your help!

Dean at Stoke was amazing!! Thank you :)

Amazing store, great furniture, awesome prices and fantastic staff!!

From walking into the store Simmy was amazing!
There was no pushy salesman just someone who listened to what I wanted and gave their honest advice.

I’m moving house and want everything new. I felt overwhelmed thinking about it everything I needed and making decisions, however Simmy just simplified things and made my visit so much easier!

The delivery service and payment is so helpful giving you up to 6 months to have your furniture stored before delivery and to pay the balance from deposit on the sale.

Super happy customer 😊