We visited the Store in Rugby yesterday looking for a round dining table and looked at different stores but we walked into NCF and was greeted by Nesrin. She was really helpful but we were undecided.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Noel, was very friendly and welcoming, we had space to browse and didn’t feel pressurised into buying straight away. We returned a couple of days later with a carpet sample to compare colours. Noel e... See more
Company replied
This is an awesome place to shop for furniture in Rugby. Ive had a great shopping experience for all my major household furniture. Totally recommend if you're looking to buy high quality furniture at... See more
Company replied
Noel was very helpful and made the process very relaxing. He gave us all the information and risk factors we needed to know about the furniture. Very attentive and overall a good experience to purchas... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Rugby
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit 22, Elliott's Field Retail Park, CV21 1SR, Rugby, United Kingdom
- 0121 356 5698
4.7
Excellent
380 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly staff and very helpful
Very friendly staff and very helpful. Place was well laid out and had a good variety of mattresses. Noel was very friendly and had a great understanding of the products he was selling and what was suited best for us. Was very calm and approachable and answered all questions we had to ask
25 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
Thank you for taking the time to provide such wonderfully detailed feedback, Alex - we'll be sure to pass it along to our team.
Many thanks,
NCF Living, Marketing Team
Nesrin was brilliant with showing me…
Nesrin was brilliant with showing me what beds to try and giving advice based on my preferences 10/10 would suggest her
25 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We're pleased that you enjoyed your time with us, Connor.
Many thanks,
NCF Living, Marketing Team
Great customer service from Noel
Noel was really helpful and very knowledgeable and efficient great customer service throughout
24 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We're grateful for your charming feedback, Lucy.
Many thanks,
NCF Living, Marketing Team
Nesrin was very nice and helpful
Nesrin was very nice and helpful, made the process of setting it all up and paying for the bed easy.
24 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We're delighted to hear about your experience, Garret.
Many thanks,
NCF Living, Marketing Team
Farah was so supportive and…
Farah was so supportive and approachable. Her supportive mind to the clients is much appreciated
21 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
That's very kind of you to say - we'll be sure to pass the high compliments along to Farah!
Many thanks,
NCF Living, Marketing Team
This is our second purchase from NCL
This is our second purchase from NCL, in two weeks, the reason is that the staff are so knowledgeable and friendly.
Raj was so pleasant and made it so easy, thank you Raj.
19 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
Thank you for your continued support and kind words about our team, Mrs Colledge! All the best with your new purchase.
Many thanks,
NCF Living, Marketing Team
2 dining tables and chairs, sideboard and 2 beds!!
We visited the Store in Rugby yesterday looking for a round dining table and looked at different stores but we walked into NCF and was greeted by Nesrin. She was really helpful but we were undecided. We visited again today and our daughter came as she was also looking for a table. Nesrin mentioned some other deals. She was so knowledgeable. We ended up purchasing 2 dining tables, sideboard and 2 beds and mattress !!
17 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
Congratulations on your new purchases, Kerrie! We appreciate you taking the time to provide us with wonderfully detailed feedback.
Many thanks,
NCF Living, Marketing Team
Excellent service from Nersin
Excellent service from Nersin, she could not do enough to assist us. Shown us every available option. Offered us hot drinks and was so helpful and knowledgeable
17 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
Thank you for taking the time to write a five-star review about your experience with Nesrin, Clair.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Rugby
That's wonderful to hear, Ingrid.
Many thanks,
NCF Living, Marketing Team
Was lovely to meet today Nesrin,she was…
Was lovely to meet today Nesrin,she was very helpful and answered all our questions. We have purchased some bargain sofa bed and large corner sofa! We'll definitely buy more from NCF Living Rugby!!
16 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We wish you all the best with your new corner sofa and sofa bed, George! Thank you for the lovely five-star review.
Many thanks,
NCF Living, Marketing Team
We had a very good experience with…
We had a very good experience with Noel, he explained us how everything works, he was very polite, professional and helpful.
Great experience ending with a good deal.
15 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
Thank you for your charming feedback about Noel, Marius!
Many thanks,
NCF Living, Marketing Team
Noel was very helpful
Noel was very helpful and made the process very relaxing. He gave us all the information and risk factors we needed to know about the furniture. Very attentive and overall a good experience to purchasing our sofas.
15 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We wish you all the best with your new furniture, Lottie!
Many thanks,
NCF Living, Marketing Team
Had a great experience shopping for new…
Had a great experience shopping for new sofa today at Rugby branch. Noel was very attentive and helpful, the process was very easy and enjoyable without any stress.
13 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We're thrilled to hear this, Shauna - thank you for the wonderful feedback.
Many thanks,
NCF Living, Marketing Team
Noel was very professional and very…
Noel was very professional and very knowledgeable. He was also very friendly
13 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
That's wonderful to hear, Jacqueline. Thank you for your kind feedback.
Many thanks,
NCF Living, Marketing Team
Noel was very professional
Noel was very professional, and helpful he made the whole experience easy.
Thank you Noel
11 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
You're more than welcome, Neil - thank you for the lovely review.
Many thanks,
NCF Living, Marketing Team
Thank you Farah for your support and…
Thank you Farah for your support and patience you have been a great help thank you
Location - Rugby
10 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
Thank you for the excellent feedback, Angel.
Many thanks,
NCF Living, Marketing Team
Noel was absolutely superb
Noel was absolutely superb. No pressure sales, great product awareness and excellent customer service. Thank you
9 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
We're pleased to hear that you enjoyed your visit to our Rugby store, Pardip.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Rugby
That's very kind of you to say, Mrs Steele.
Many thanks,
NCF Living, Marketing Team
Sofa & Bed Purchase
Went in to buy a chaise sofa. Dealt with Raj who was friendly, knowledgeable and not too pushy. Also, enquired about a bed and Raj told me about a deal currently on so bought that too. Ended up getting a deal on the delivery charge even though what I was buying was in the sale. Would definitely go here first time when buying similar products.
4 May 2026
Unprompted review
Reply from NCF LIVING - Rugby
It's wonderful to hear about your experience with us and we hope to see you again in the near future, Debbie.
Many thanks,
NCF Living, Marketing Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.