Gary@Leeds helped us when we visited their store earlier today. We questioned how they managed to keep prices so low and were reassured with his answer. He went through everything thoroughly includi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

Have a query to raise?
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited the Edinburgh store and Morna was so helpful! Will be returning thank you again!
Just a warning, delivery, and istallation company shocking!!
Very expensive delivery ,i quierid this in store ,
its apparently as the table and chairs need installing🙄
Half a dozen screws that they couldnt do anyway🫣 and so our table went back, plus they took the chairs back that had already INSTALLED themselves🤭i presented at the store to ask what was happening
Sales lady seemed to be typing a message the delivery people
Said they would ring us early today,
nothing, my daughter rung them, after waiting 30 mins , the phone put down their end !!!
So, a lot of money spent ,and no table thats needed urgently 😥 never again!
We had such a great experience with Ashraf. His knowledge and expertise when it came to sofas was excellent, and he took the time to understand exactly what we were looking for before helping us find the perfect sofa for our home.
He was incredibly helpful, patient and professional throughout the whole process, and never made us feel pressured into making a decision. His advice made choosing the right sofa so much easier, and we really appreciated how much time and effort he put into helping us.
We absolutely loved his service and would definitely recommend Ashraf to anyone looking for a sofa. Thank you so much for all your help!
We had such a lovely experience at NCF Living, and a huge thank you to Ashraf for making the whole process so easy and enjoyable! He was incredibly friendly, attentive and reassuring from start to finish, and really took the time to make sure we were happy with our choice.
We ended up leaving with our absolute dream sofas and couldn’t be happier! The whole process felt smooth, relaxed and stress-free thanks to Ashraf’s amazing customer service.
I would definitely recommend coming here if you’re looking for new furniture everyone should visit NCF Living. You honestly won’t leave disappointed!
Great service from the Hungarian girl(Csilla) in uddingston. She helped my mom pick a new sofa, allowed us to walk around and decide what we actually wanted to order
Morna in the Edinburgh store was super knowledgeable and so friendly!
Will definitely be back
@bristolcribbscauseway @Marina what an absolutely amazing service from start to finish!! lovely welcoming entry, very helpful on designs, layouts and colour combo we have come away very satisfied and can’t wait for our brilliant new sofa to arrive!!
Excellent service from Andrew in Swansea branch. Great price and quality too.
Andrew was really professional and helpful. Came back many times and also never too busy to help. Josh was good too
Tony @ Manchester store..
was quite helpful and solution oriented.. he gave the best service possible , planning to furnish the entire apartment under his guidance
Sarah at Stockton great customer service moved chairs around for us so we have a better view of what we’re buying !! would recommend her thank you for helping us choose our dining table!
Simmy at Gateshead was really helpful with my sofa purchase today, came out looking for a riser recliner and we end up buying something just as good and very comfortable, highly recommend him very knowledgeable young lad!
Jack from Thurrock was amazing. Very happy with our purchase. Thanks once again Jack
Jack from Thurrock was very helpful. Very happy with our order
Naz @ Leeds was great. What a guy. Left us to it, but was on hand if we needed him. Knew all about the products and was great at selling without being pushy. Was professional, polite and hilarious all wrapped up together. Super great guy and helped us order our new sofa with ease.
Andy at ncf Cardiff was a real gent and so helpful to us
Sean in the uddingston shop was great to deal with
Aaron was very helpful, knowledgeable and made the purchase straightforward
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.